here are also worried about the fires getting bigger the longer these crimes go deputy secretary sloan gibson toured the scandal plagued phoenix v-a facility yesterday. gibson said he was aware of the story team 12's joe dana reported last week... which featured a patient who recorded a doctor and nurse complaining about ongoing issues in the healthcare agency. one major issue ... military veterans can't get a real person on the phone when they want to make an appointment. gibson also acknowledged doctors and staff are not up to speed as they should be on the veterans' problem exposed by the secret audio recordings.gibson said the v-a is working on a way to better educate employees. the new ?dolphinaris arizona is set to open this weekend in scottsdale.five dolphins have already arrived at the facility.the phoenix business journal reports the dolphins came in from california.the facility has been the focus of several protests... it has been several years in the making... but this weekend...the second phase of renovations to sun devil stadium... are complete.team this morning with a preview of

he's expected to arrive her at around noon.we've been told that sloan gibson will visit the v-a medical center.... and meet with leadership, employees and veterans who are receiving care. also while he is here.... deputy secretary gibson will recognize current phoenix v-a medical center director... deborah amdur on her retirement.amdur... has led the hospital for the past nine months and is leaving for medical reasons.v-a leadership past two years... ever since that health-care crisis nationwide... was first exposed here in the valley.the scandal became so bad... that even president obama made a visit.with the current director leaving... an interim director will be put in place until a permanent replacement can be found. there are over 80-thousand veterans enrolled in the phoenix v-a health care system. the 12 news watchdog team has brought you several nightmare stories about the care some of them received.our reporters will be out here this afternoon.nico santos... 12 today time for your morning juice... and why not talk more about donald trump... how would you like to have donald trum

sloan gibson it will be here later today. while he is here he will recognize the current director deborah on her retirement. she is at the hospital for the past 9 months. she's leaving for medical reasons. leadership at the va has been unstable since the healthcare crisis that happened nationwide which was 1st exposed here in the valley. the scandal became so bad that director will be put in place until a permanent one can be found. we have had a number of nightmare stories in terms of issues that some of the veterans have had with care and things like that. we will have reports on 12 news and 12 news.com. >>> new this morning we're talking about morning juice. awkward photos. actor orlando bloom admits he was embarrassed about naked photos that went viral. the pictures showed a naked orlando paddle boarding with girlfriend katy perry. it sounds dangerous. perry had a bikini. to find out. she admitted orlando texted her to warn her about the pictures. her response to orlando, really? were you thinking? >>> [music]. >> it's ju

answering our questions about secret audio recordings taken inside a va cline gluing remembering tear sloan gibson made a visit to phoenix joe day that was there. it sound like the deputy remembering tear is well aware of the story you reported last week. >> reporter: he was. with the way a doctor and a nurse vented their frustrations to this patient, saying they should have used different channel, the reck secretary did validate some of the issues they faced. >> most valuable to hear from the employees themselves. >> reporter: we took this patient's secret recording to in gibson. >> it is a nightmare. >> there's the nurse acknowledging people can't get appointments. >> it irritates the living hell out of me. >> reporter: you had a nurse calling the patient scheduling system a nightmare. is she wrong? >> i think she's right. >> reporter: gibson making a vow that by the end of the year all v.a. medical centers will have in place handle scheduling. >> i think we'll have the connective that's responsible out here on the ground to figure out, okay, what resources do we need to bring to bear so that wh

deputy secretary sloane gibson addressed the media during his visit. he said he was aware of the story team 12 joe dana recorded with featured a patient who recorded a doctor and a nurse complaining about ongoing issues in the healthcare agency. one was military veterans can't get a real person on the phone when they make an appointment. the patient scheduling system a nightmare. >> i think she's right. i directed today that we will have the executive that is responsible for implementing that program across the entire department out here on the ground. when a veteran calls, somebody answers the phone and provides the help they need. >> gibson acknowledged that doctors and staff are not up to speed on the veterans said, the va is working on a better way to educate employees and pushing congress to pass more legislation related to the choice act. >>> now, to the decision 2016, a big backlash for donald trump from some of his latino supporters. they feel mislead. >> we're going to triple the force will be created. >> jacob monte was a member of his nation

. >>> leaders at the va hospital in phoenix will meet with sloan gibson to discuss veterans access to care, and you'll remember this was the epicenter of the huge va mess, with veterans not being able to get to see doctors in time, some of them passing away. the event will also recognize medical doctor. >>> this will mark 20 years since the death of jonbenet ramsey, two decades. her murder caught worldwide attention, and there continues to be speculation about how the crime occurred. today the boulder police department announced this is still an open investigation. >> our goal continues to be an arrest and successful prosecution, which is why we will not discuss or release details or evidence in this investigation. we have not and will not give up. we remain focused on this >> well, the pint-sized beauty queen was killed at her boulder home in a christmas party in 1996. today she would have been 26. >>> coming up, where is the love? that's what the black eyed peas want to find out with a remake of their hit -- has it already been since 2003? really it's been so many years. >> yeah, ov

. >> right now deputy secretary of veteran's affairs sloan gibson is set to be if he phoenix va medical center along with meeting with staff and some of the veterans receiving care at the hospital, he will honor debra amdur. >> she has been the medical director there for the past nine months retiring toer -- retiring for her own medical reasons. the hospital has had a bumpy ride. no word on who will take over leadership. >>> well new developments on that explosion at the spacex launch site in florida today. nasa says spacex was conducting a test firing of an unmared rocket when an explosion about 20 minutes later. the test considered routine was in advance of a planned saturday launch. luckily no one was hurt in that huge accident. a satellite built by israel aerospace industries was also destroyed. mark zuckerberg says facebook was planning to use some of the satellite's capacity to expand its internet.org initiative in africa. >>> now to decision 2016. donald trump is once again on the campaign trail today. this after a quick trip immigration plan here in the valley taking a hard line

answering our questions about secret audio recordings taken inside a va cline gluing remembering tear sloan gibson made a visit to phoenix joe day that was there. it sound like the deputy remembering tear is well aware of the story you reported last week. >> reporter: he was. with the way a doctor and a nurse vented their frustrations to this patient, saying they should have used different channel, the reck secretary did validate some of the issues they faced. >> most valuable to hear from the employees themselves. >> reporter: we took this patient's secret recording to

and deputy secretary sloan gibson says he will be back here in phoenix every month for the rest of the year to oversee progress. i'm nicole garcia. "fox 10 news." >>> well, we have some changes starting to move into the valley at this time. this action. take a look at that it's a big dust storm. we will take a look at what is (vo) we went to hollywood to ask if america's favorites - burgers, tacos and chili could taste just as great made with turkey. jennie-o tasting booth to find out. with just one bite, they knew. can see this dust moving in. we get you a shot from skyfox here. and you can see it's windy out there. blowing that stuff around a little bit. look at that far edge of it starting to fall apart just a little bit here. so let's take a look and see exactly what we are dealing with. 103 degrees that wind out of the west, southwest at 11 miles per hour. not so bad. 99 right now. up in deer valley and surprise, 101, 99 in and here is it, yeah, it's active around the state today. not only just south of the valley, but here we are, here is the storm system we are talking about. yo

. >> right now deputy secretary of veteran's affairs sloan gibson is set to be if he phoenix va medical center along with meeting with staff and some of the veterans receiving care at the hospital, he will honor debra amdur. >> she has been the medical director there for the past nine months retiring toer -- retiring for her own medical reasons. the hospital has had a bumpy ride. no word on who will take over leadership. >>> well new developments on that explosion at the spacex launch site in florida today. nasa says spacex was conducting a test firing of an unmared rocket when an explosion

s deputy secretary, sloan gibson, sat before our committee and admitted it was too difficult to fire a substandard employee. another former senior v.a. employee then acting under secretary for benefits stated at a committee hearing last year and i quote, with our g.s. employees, it's the rules, the regulations, the protections are such that it's almost impossible to do anything, end quote. the government accountability office studied the government's ability to hold low-performing employees accountable and they found that it took six months to a year on average and sometimes significantly longer to fire poor-performing government employees. when the choice act was signed into law in 2014, even president obama said at the bill signing, and i quote, if you engage in an unethical practice, if you cover up a serious problem, you should be fired, period. it shouldn't be that difficult, end quote. well, i know the administration has changed its tone since the choice act was signed into law, since this legislation would now affect all v.a. employees, even unionized ones, i strongly believe

in a letter to chairman kauffman, sloan gibson has detailed the thousands of pages of documents related to the aurora construction project, including the -- unredacted copy of the final aib report, which states the factual find agz and con conclusions. i could go on and on, there is a huge long list that the chairman has that the -- that the va has been responsive to. he further goes on to say that the va does not intend to release the underlying individual employees interview transcripts or the unsubstantiated documents and opinions of va employees reviewed as part of the aib. the primary reason is not to disclose the individual statements, is to ensure that the future efficacy of essential executive branch fact finding processes like the aib to bring to light wrongdoing of the federal agency, in a federal agency. in order to get to ground truth, those charged with interviewing department witnesses must be able to count on employee witnesses to be completely forth coming and candid, not just with the facts, but the opinions, perceptions and theories about what happened and why. the bes

in a letter to chairman kauffman, sloan gibson has detailed the thousands of pages of documents related to the aurora construction project, including an unredacted copy of the final aib report which states that the factual findings and conclusions of the aurora aib. copies of the denver replacement -- i could go on and on. this is a huge long list that the chairman has -- that the va has been responsive to. he further goes on to say that the va does not intend to release the underlying individual employees interview transcripts or the unsubstantiated documents and opinions of va employees reviewed as part of the aib. the primary reason is not to disclose the individual statements, is to ensure that the future efficacy of essential executive branch fact finding processes like the aib to bring to light wrongdoing of the federal agency -- in a federal agency. in order to get to ground truth, those charged with interviewing department witnesses must be able to count on employee witnesses to be completely forth coming and candid, not just with the facts, but the opinions, perceptions and the

in a letter to chairman kauffman, sloan gibson has detailed the thousands of pages of documents related to the aurora construction project, including the -- unredacted copy of the final aib report, which states the factual find agz and c conclusions. i could go on and on, there is a huge long list that the chairman has that the -- that the va has been responsive to. he further goes on to say that the va does not intend to release the underlying individual employees interview transcripts or the unsubstantiated documents and opinions of va employees reviewed as part of the aib. the primary reason is not to disclose the individual statements, is to ensure that the future efficacy of essential executive branch fact finding processes like the aib to bring to light wrongdoing of the federal agency, in a federal agency. in order to get to ground truth, those charged with interviewing department witnesses must be able to count on employee witnesses to be completely forth coming and candid, not just with the facts, but the opinions, perceptions and theories about what happened and why. the best