normally, to make a big exhibit happen at the smithsonian, it takes deep pockets from major donors. it begs the question, is crowd funding a flash in the pan or a wave of the future. >> i was intrigues. the smithsonian is a blue chip of the world. >> reporter: he believes there will be a bandwagon trail thg success. crowd funding requires professionalism, but not a lot of money. >> if you do it right -- >> reporter: for the smithsonian, the armstrong suit kickstarter tests young audiences to the core. they don't want to forget core supporters and the time tested ways to reach them. in washington, aaron gilchrist, news 4. >> great story, a look into the future. >>> we are looking live outside right now. it is the last saturday for summer break for many students. a beautiful shot of national harbor. >> lots of zooms into that ferris wheel. the first week back for those folks mike sticky. amelia is back with when we could >>> new this morning, an egyptian court sentenced three al jazeera journalists for being part of the muslim brotherhood and damaging national security. they denied br

high school student is mapping out her future and our past with the smithsonian. that's later on wusa9 and your only local news at 7:00. sfx: music throughout ♪ sfx: crowd cheering sfx: crowd booing ♪ sfx: crowd chanting sfx: crowd cheering music stops sc johnson, a family company. oh my gosh, it's the guy from last night. what?! can i jump on your wi-fi? yeah, you can try it. hey! i had a really good time last night. yeah, me too. the only thing is that... the only thing is what? what's the only thing? oh my gosh he's married. he's a kleptomaniac. he's a pyromaniac. he's a total maniac. hey! hey! go back to your wife you sociopath! leave slow internet behind. the 100% fiber optics network is here. get out of the past. get fios. tea? now $79.99 a month. go online or call now. call the verizon center for customers with disabilities at 800.974.6006 tty/v okay! fun's over. aw. aw. ♪ thirsty? they said it would make me cool. they don't sound cool to me. guess not. you got to stick up for yourself, like with the name your price tool. people tell us their budget, not th

one small step for smithsonian.iant leap for preserving history. >> why this could be just the beginning. >>> plus, how the way you eat your pizza reveals certain personality traits in news ♪ ♪ >>> many of you helped the smithsonian raise half a million dollars. this is all to preserve neil armstrong's space suit. >> this is the first time they used crowd funding to pay for it. we have a look at where that money is going and what may be the future. >> one small step for man. one giant leap for mankind. >> word that is resinate across time. images that left the world over in awe. neil armstrong in 1969 set foot on the moon. his suit was a teaching tool after making history. in 2006, it was locked away. >> we have discovered, over the decade, that some of the materials in this suit are deteriorating. >> reporter: behind the doors in virginia is a massive state of the art vault where the suit is being preserved. the smithsonian wants the public to see it again. >> what we are hoping to do with his suit is put it on dis

many of you helped the smithsonian raise $500,000 to preserve neil armstrong's space suit and another220,000 to preserve alan shepherd's suit. the first time, the institution used crowd funding to pay for a project. news4's aaron gilchrist has a look at where the money is going and what may very well be the future of philanthropy. >> it's one small step for man. one giant leap for mankind. >> reporter: words that resonate across time, images that left the people over the world in awe. neil armstrong in 1969, the first man who set foot on the moon. armstrong's suit spent 30 years on display, teaching tool after making history. then in 2006, it was locked away. >> we have discovered over the decades that some of the materials in the suits are deteriorating. >> reporter: behind these doors in virginia is a massive state-of-the-art vault where the suit is being preserved but the smithsonian wants the public to be able to see it again. >> what we are hoping to do with the neil armstrong suit is about put it on display in a case that will have its own air handling system. >> reporter: but t

the smithsonian a civic got canceled. -- exhibit got canceled. the museum in hiroshima and nagasaki asked to bring some of those artifacts to american university and do an exhibit here on the 50th anniversary. that was the first time the hiroshima-nagasaki a-bomb museum did an exhibit outside japan. they have been doing it ever since. this is the 20th anniversary of our exhibit and the 70th anniversary of the actual bombing. we decided to do it again at american university. we combined artifacts from hiroshima and nagasaki with 15 fabulous hiroshima panels. these can be compared to picasso's "guernica," or "the rape of the sabine women," or other classic paintings of that sort. we put that together with drawings from hiroshima that i am pretty sure is the most elaborate exhibit of the atomic bombings ever held in the united states. it is overwhelming. i cannot tell you how many people have written to me who have seen it. this is a young girl parachute looks dazed. there is blood on her face. she has got such a look in your eyes. gaze. for loan, d

as this debate continues, the smithsonian is completing a monumental project, the $500 million national museum of african american history and culture. the idea was authorized by an act of congress, which called it "a tribute to the negro's contribution to the achievements of america." the words are jarring because the act was written in 1929. as we first told you last spring, building this museum has been a long struggle, just like the story it hopes to tell. beside the monument to washington, a slave-holding president, the museum is breaking free of the ground on the mall's last five acres. eight decades after congress framed a museum on paper, and then failed to fund it, the dream is being written, this time in steel and stone: ten floors-- five above ground, five below; its complexion, rendered in shades of bronze, a building of color against history's white marble. you've been at this nine years now. it's a big job. >> lonnie bunch: well, as i tell people, at 8:00 in the morning, i have the best job in america, and at 2:00 in the morning, it's the dumbest thing i've ever done in my

i am so happy, so pleased, so excited to confirm that we have a new giant panda cub here at the smithsonian national zoological park. it was streamed live on panda cam and the cub was born at 5:35 this afternoon. >> reporter: we heard -- >> we heard someone saying she was in labor. we watched her be born on the cam, hanging around together and it was exsilenting and -- exciting and all of that. >> reporter: twins at the national zoo. giant pandas give birth to twins half the time and we only learned about mei xiang being pregnant just a few days ago and then now we have twins and it's the first time, it's the first for the national zoo that they were able to confirm her pregnancy through ultrasound. so all exciting. there's a press conference at 8:30. live at the national zoo, surae chinn, wusa9. >> great news, surae, thank you. >>> in just over half an hour from now metro officials are going to conduct an emergency drill at the stadium armory station. it starts at 7:45. the emergency drill will simulate smoke and a fire in the tunnel outside of the metro stop. earlier this year a woman die

the back near the smithsonian station was code black, but never shut down. the gm call that unacceptable and took full responsibility. control anddamage promised to get its act together, but at this point many we spoke with say they have lost confidence. -- i gavepremium premium to get there safely. i feel like that money that i spend is not being used properly. sam: if there is any good news from this, metro is refunding anybody was affected by last week's system disruption. effect the refund on your smart trip card in the coming days. against a indictment prince george's county school board member accused of working the system to get free lunches for her child. brad bell first brought the story last month when the criminal investigation started. now he has developments. school lunchleged from fraud came to light in april when according to this e-mail obtained by abc 7 news, a federal investigator informed the school system school board member lynn monday was among several government accountability office employees "receiving free lunch despite earning sala

the group behind this call for the smithsonian to remove the sculpture of margaret sanger.a very detailed letter to the folks at the smithsonian talking about the perception and the facts surrounding margaret sanger, where she came from. you outlined very detailed information. you said maybe you're not aware of it. the schmitt said they are aware and the statue is not going away. >> well, they're aware and they're dishonest and disrespectful. because their answer suggests, we're going to honor her in spite of the fact these facts are true. and we said that's like saying we're going on honor adolf hitler because he had a role in population control. her motivations were getting rid of people that she considered to be unfit. those people happened to be primarily black and other minorities and of course that included white kids who were poor, came from poor back grounds in her view. that's nobody who should be honored. certainly not in a struggle for justice. put her in a hall of shame but please don't honor her as some sort of icon in the struggle for justice. >> you mentioned

in the smithsonian institute, this is your suit from "mad men," your overcoat and hat, in the smithsonians taking pictures of it. [ cheers and applause ] >> jimmy: one of them has a hard hat. >> i don't know why you need a hard hat to go look at a suit. >> jimmy: you can never be too careful. >> wired to explode or something. >> jimmy: and fonzie's jacket is in the smithsonian. >> that's where you need a hard hat. >> jimmy: to me, the thing i would be most excited, i've not been to the smithsonian, would be to see fonzie's jacket. >> and there's archie bunker's chair. cool stuff there. it was obviously -- you can tell how thrilled i am. >> jimmy: where's my head? >> it was very early in the morning. we had to get up early. it was a very early morning thing, but that's cool. very cool. >> jimmy: you've been shooting a movie in atlanta since the finale? >> yes, indeed. [ cheers and applause ] >> jimmy: with your -- >> with former sidekick zach galifianakis. >> jimmy: yeah, yeah. he's great. do you have fun with zach? >> yes. it's impossible not to have fun. >> jimmy: he is a lot of fun. >>

. >> as the director of smithsonian museum, history and culture, they chose the casket and story to be a centrepiece of the museum when it opens. >> the murder of emmett till became a moment that pointed america in a new direction. >> the evidence helped investigators clarify facts, but one witness alive to day is yet to speak publicly about what she nose, the woman emmett till whistled at. caroline bryant. >> i didn't know she would live to be an old woman, and she hasn't told anyone about what happened. i can't confess to god almighty to what happened. i forgave her at age 24. doesn't mean i don't want to see justice. i want to see justice. >> right says that history, and a new generation need a full account of what happened in the barn that night and why. >> as a black man in mississippi in 1955, there was no protection under the law. none whatsoever. right speaks often to tourists and to young people who have trouble connecting the story to their own lives. >> they said that that happened old school. long time ago. history books. >> to a person. then eyes were open. ferguson is not

while we were planning this, the smithsonian exhibit got canceled. the museum in hiroshima and nagasaki asked if we can bring those artifacts and do the museum here. the first time the museums ever did in exhibit outside of japan. they have been doing one every year since. this is the 20th anniversary of our exhibit and the 70th anniversary of the original bombings, we decided to do it again here at american university. we combined artifacts with the hiroshima fabulous panels. these are historic panels. otheran be compared to classic paintings of that sort. this is the first time they had been to the united states since 1995. now we brought them here. we put them together with these artifacts. with children's drawings from an elementary in hiroshima which i will explain later. that was the origin of our exhibit in 1995. now 20 years later, we have a more exotic -- elaborate exhibit. the most elaborate exhibit of the atomic bombings ever held in the united states. it is overwhelming. i cannot tell you how many people have written to me and have seen i

while the bodies were being excavated in 2013, the smithsonian used laser scanning technology to create this 3d model of the entire burial site. this time lapse video recorded

. >>> it is pandemonium at the smithsonian smithsonian's national zoo in washington, d.c. not one, but two panda cubs were born and they are making quite a splash at the zoo. >> reporter: any panda knows what that means as well as the director of the zoo. there's a new pan that in town, in this case, there's two. >> it was a surprise for us. >> reporter: first birth at 4:30 and second at 10:00 p.m. saturday, third time there's been twin births in the u.s. in the wild, it's another story. >> twins are very common. we've seen them in the caves in the dens that the wild pandas build. >> reporter: to be born when they were is another level of excitement here. it happens to be her second birthday, not to be outshined, she managed to take the cake. >> well, she's nonprofiled, but two births are rare in captivity, and now they are getting busy. there's a set of protocols for helping her out with double duties of motherhood. >> so what we're trying to do is swap the cubs and give one at a time each, you know, each have time with mom, and while the other one is kept warm in an incu

he is, those remains actually are in an exhibit at this the -- at the smithsonian. have any of you heard of the "written in bone" exhibit? you ought to see that. it is about what forensic anthropologists can learn from skeletal material, from modern murder cases all away back to the boy. one other person i mentioned earlier we will talk again about over here. as we were looking for the west wall of the fort in 2003, we discovered a well. mathematically, it seems like the fort was bigger than we thought. so we started trenching in this area. interesting well the artifacts , that are in the museum, the front glass wall you see over there. and we also discovered a burial out here in a strange way, but we found that it was parallel, laid parallel to what turned out to be the west wall. we dug down maybe two feet, and we found what looks like a spear, laying parallel to a row of nails. it was pretty clearly the coffin. we x-rayed it and saw that it was a decorative spear point that we were able to identify as a captain's staff. there would be ribbons on it. he's in front

but taft says, no, no, no, legally, we need to give it back to the smithsonian. she said, "but i'm a private citizen, i should be able to keep it." and he's -- and so she takes it to roosevelt, she wants it that badly. and roosevelt says, sure, you can keep it, you're a private citizen. jane hampton cook: and that shows the difference between taft and roosevelt. taft was very much by the law, very much wanted to honor the law, and roosevelt would push the envelope a little bit. and he did that as president, and so in certain ways. so that's a good story to illustrate the difference between the two men. lewis gould: that became a fundamental difference between them and the way that they view the presidency. roosevelt said if it wasn't forbidden, we can do it. then taft said, it has to be explicitly allowed before we can do it. the two views of the presidency were very vivid that they had -- that they had about this. susan swain: here's a real study in leadership, an executive leadership that we had there. lewis gould: yes. susan swain: on facebook, holly hahn want

man i'm extremely excited about something that is about to happen smithsonian museum is ohming up a new museum african-american museum. and they've asked me to present my kangol hat for it. i'm excited about that. [applause] >> i'm one of the reasons why i'm the hip-hop's first product endorsed artist before adidas mc ham or there was my deal with kangol headware that didn't start off nicely. they were coming after me for the fact that i was using the name unlawfully and realized that every city i performed in sales went up, so that agreement, which was 30 years ago, and the fact that this smithsonian wants my hat is so incredible i'm going to live forever. so crazy. >> we have to ask this, knowing that there's probably array of hats through years. have you selected the one? >> i have selected. chose three, no, no, it is black. black is really the most you know iconic of all of my colored hats. >> but yeah i've chosen three, and they've specifically requested one that can tell a story. >> okay. they're going to pick which one of the three they're going to use taking place in a few weeks

who i have learned so much covering voting rights and the smithsonian for hosting it. you are right. the voting rights act has been a bipartisan piece of legislation from its inception. not just the passage of it in 1965, but it was reauthorized four times, and i think a lot of people don't realize that. those four reauthorizations were all signed by republican presidents, and whereas it was passed over by republicans in congress. was the bush administration -- of nearly 50 years, and we've reached a breaking point in the last few years where we're in a situation where less than a decade ago the voting rights act was reauthorized. 98-0 in the senate. 390-33 in the house. now we can't even get a hearing on a bill to restore the voting rights act. what i think has changed so dramatically, if i can just be blunt, was the election of barack obama, and i think that shattered the bipartisan consensus, and i think a lot of people thought after the election of barack obama the first black president that we weren't done were done, we had been to the mountaintop. i'm serious. an

on august 6, a train derailed near the smithsonian station. no passengers were on board, just the driver. and no one was hurt but still there were major problems as a result. delays lasting 24 hours, even more than that. and then questions of what if, what if passengers had been on board. we also learned metro actually knew about the problem that led to the derailment before it happened but instead of fixing it, they essentially put that maintenance on the back burner. now that investigation is complete, the results and a plan of action will be discussed today in a closed session. again potential policy changes could be in the works today as well as disciplinary actions. as soon as we learned results of that session today, we'll pass them along to you. live in northwest, i'm nikki burdine, wusa9. >>> merger rejected between pepco and exelon. d.c.'s public service commission unanimously voted against the proposal of a multistate utility. it would have served ten million customers. the commission said the companies failed to prove how this deal

it is a pleasure to welcome our speaker jeff shaara to the smithsonian. jeff was last here with us in 2013 when he presented an outstanding program on the battle of vicksburg. prior to that he was here in 2012 when he presented a program on the battle of shiloh. jeff shaara's trajectory as one of the most acclaimed writers on it the civil war, the revolutionary war, and world war ii. he holds a degree in criminology from florida state university. at age 15 he operated a rare coin business, first out of his home and then at a retail store. in 1974 he moved to tampa, florida, and eventually became one of the most widely known precious metal dealers in florida. but in 1988, things changed. his father, writer michael shaara, wrote the classic novel "the killer angels." he died and jeff made the decision to sell his business and take over management of his father's estate. after the critical and commercial success of the film "gettysburg," jeff was approached about the possibility of continuing the story and finding someone to write a prequel and sequel to "th

well, recently, the smithsonian portrait gallery had an exhibit on the war of 1812 and borrowed this wonderful portrait of jeane la feete who had a base in galveston after the war of 1812. he came here about 1815. relations between la fete and the u.s. government soured. he and his brother pierre were hired on as informants for spain, which at the time, mexico was trying to gain independence from spain. really unique piece. a local family was building a 24th and 25thn street on broadway. when they tore down the old and were laying the foundation for the new one, they number of a rolled up.inting as possibleook this jean lafete painting. the piece was donated to the library. however, it was really just led to earlyhat folks to believe that this was jean lafete. but it really caught fire, much like all the history with lafete. lot of mythology disentanglecult to from fact. a few experts have taken a look and concludedit that it's most likely not lafete, for a number of reasons, including the costume that he's wearing. if you notice, the hat looks more in thengs 1600's rather than the 1

. >>> the smithsonian raised money to preserve neil armstrong's apollo 11 space suit.nian raised $700,000 through a kick starter campaign and plans to digitize and display the space suit in a exhibit entitled destination moon. they plan to do the same with alan [female announcer] when you see this truck... it means another neighbor is going to sleep better tonight. because they went to sleep train's ticket to tempur-pedic event. for a limited time, save up to $500 on select tempur-pedic sets. plus, get up to 36 months interest-free financing. sleep risk-free with sleep train's 100-day money back guarantee. and of course, free same-day delivery! are you next? make sleep train your "ticket to tempur-pedic." ♪ your ticket to a better night's sleep ♪ >>> sky 7 hd is live over the fire burning out of dronl in livermore, now at a thousand acres and continuing to grow, quickly. >> you can see it's close to power lines which have cal fire and pg and e worried now. we've seen one fire burned to the ground. fire has been burning on both sides of the road. >> you may be able to s

they're reviewing the investigation on how a train slid off the tracks at the smithsonian station august 6th. more importantly, they'll talk about why that problem caused it to go unfixed for a month. "the washington post" says we could learn what it says by the end of the week. >>> now, if you live in southeast d.c., you can take the w-8 bus on its normal route. metro detour the bus around elvans road. mayor bowser said, no, no part of the city can be abandoned by metro. >>> d.c. mayor muriel bowser planning another move to limit the city's increase in homicides. sources say she plans to ask d.c. council to give law enforcement more power, specifically, parole officers would be able to search former convicts at anytime if on probation. the officers could then detain them for break even minor rules. the community also responding to the spike in crime. take a look at this, people held a peace rally last night. they said the community needs to put a stop to crime. one of the people will was michelle johnson whose daughter was killed in a triple shooting last week. >>> the florida postal wo

she accepted on behalf of all of them, and the original metal was given to the smithsonian institutions was directed by the bill that president barack obama had signed. this story is one that even though they were granted veteran status and got this honor, it is really a story that a lot of people are not familiar with. they did not ask for this credit. they came to serve their country, and they came together and released men to fly overseas during world war ii to help america win this war, and when it was done, they packed up their bags, they paid their own way home, and they left it at that. these women really change the face of america's military at a time when their country needed them, and that is the story that we are currently here telling at the history museum. >> throughout the weekend, american history tv featuring highlights from c-span's cities tour week on the road to learn >> you are watching american history tv. our wrote to the white house coverage of the presidential candidates continues live from iowa on c-span, c-span radio, and c-span.org. as candidates speak at the

. >>> the smithsonian raised money to preserve neil armstrong's apollo 11 space suit.an raised $700,000 through a kick starter campaign and plans to digitize and display the space suit in a exhibit entitled destination moon. they plan to do the same with alan because at&t and directv are offering yesterday's technology, today. tv from space. [whispered] space as long as it's not too rainy. [whispered] rainy or windy. [whispered] windy or there isn't a branch in the way. [whispered] branchy welcome to the moment no one's been waiting for. the fastest internet and the best tv experience is already here with x1. only from xfinity. [female announcer] dsave up to $400 on beautyrest and posturepedic.n, get interest-free financing until 2018 on tempur-pedic. plus, helpful advice from the sleep experts. don't miss mattress price wars at sleep train. >>> sky 7 hd is live over the fire burning out of dronl in livermore, now at a thousand acres and continuing to grow, quickly. >> you can see it's close to power lines which have cal fire and pg and e worried now. we've seen one fi

during that time i worked as a part of joint project with smithsonian institute in washington, dc. that's why i came here. they invited me in 1979 for the first time into washington d.c., part of the project i was on for research. >> catch us up with how you got to the bay area. >> this is after 1980. i went back to india and then i came back in '83 to the bay area. i found one tibetan who was there at the time. there were only 15 tibets at '83. since we had only a few tibetan tibetans, later we brought more here and now we have about 2000 tibetans here. i served three times as a board member. i was there for seven years back and forth. at the same time we do a lot of involvement with the tibetan preservation culture and new generations of tibetan americans we make sure the tibetan culture is in our community and at the same time part time i did work as a barista. >> so when you came here, you had to go to work. >> yes. >> that was a new experience will ever yes. >> then you end up in elsarido. i think we have a slide of you as a barista. this is you as a younger monk. next is visu

the train this real near the smithsonian station. rush hour was a mess that day. metro said the derailment was caused by a tract the fact that was detected one month earlier but was not repaired.>>> a barn full of hay went up to smoke today. several tractors and other vehicles were damaged but no people or livestock were hurt. there was not a fire hydrant nearby so they had to use take her equipment to get water on the flames.>>> pot officially became legal in the district. it is illegal to sell it. confused? what has changed?>> reporter: the initiative was on the ballot in november. it was a big change. it seemed that people had not noticed.>> i did not notice any changes.>> it is the same.>> reporter: for him it is different. a few years his shop was rated.>> they took my stuff and arrested my employees. they charged me with attempted sale of drug paraphernalia. >> reporter: they shut down his stores. now it is a legal business staff and operating seven days a week.>> how many people come in a day?>> 75 and 100.>> reporter: a ballot measure that was drafted.>> t

and much like miss kepler, i too have been to smithsonian institution. the comparison stops there. >>> we will be right back. are you happy with your bathroom? i wasn't. but for years, i didn't do anything about it. like many people, i thought i didn't have the money. until i learned about the brilliant solution from bath fitter. bath fitter puts a new bathtub right over your old one. isn't that amazing? bath fitter will measure and make you a new custom bathtub that they install right over your existing one with beautiful matching walls. that means you don't have to rip out your old tub. so there's no demolition or ridiculous costs. and they do it all in just one day. that's my favourite part. plus, you get to choose everything. book a free consultation and find out for yourself. here's a before-and-after photo. this is a gorgeous acrylic tub that fit right over the old one. and only bath fitter has seamless walls, which guarantee a watertight fit. when you change your tub, you change your bathroom. and that can change your life. i know because i did it

the we have been poring through the pages of the last hour and a the derailment happened between smithsonian station and federal triangle. take a look at these photos in the report. railng real damage -- damage. it snarled commutes for so many. cause of the derailment was the failure of fasteners that place.e rails in a contributing factor was track condition. it was released that measure out new about the derailment. today, new insight into that. employee operating the track geometry vehicle, the tgv, that identified the rail defect, he mistakenly deleted that information from the report. it means it needed immediate attention. no attention was given because it was deleted. we do not know how to problem continue to go undetected. metro inspected the area multiple times between that run on july 9 and the artist six derailment. metro says it is under investigation. employeesat two metro has since resigned after all of this. we understand in a statement released by metro, the safety committee chairman michael in part that such a serious error was undetected with no checks and balances in place

. >> at the smithsonian, visitors looked over the plane that dropped the atomic bomb. but the terrible violence of that day 70 years ago also has a different peaceful story. here on the quiet grounds of the national arbor lee tum in northeast washington sits this b bonsai tree. >> it's an amazing feat that it was started 390 years ago and generations and generations have cared for it. and it's still alive and healthy today. >> but that's not the whole story. the 390-year-old tree survived that atomic bomb blast. given to the u.s. in 1975 for the american by centennial, it wasn't until 2001 officials learned from visiting japanese that the tree had been two miles from the blast. that contrast of long life and violence doesn't go unnoticed among visitors. >> feels pretty magical to be here. and good reminder of something that was terrible. >> the generations of people that worked on it is phenomenal. >> joanne clauden, director of the national bonsai foundation, says the tree has a message for everyone. >> i hope that future generations and other people who come after us

brianne carter is live at the smithsonian metro stop with what else she has learned from the report. brianne? brianne: you mentioned why this happened and talk about metro learning about it prior to the derailment. now we know what metro is citing as to what led up to all of that. that non-passenger train derailment that happened between this station here, smithsonian station and the federal triangle. new details into what led up to it all. these pictures show the damaged track and equipment after the august 6 derailment that according to a report released today was caused by human and equipment failure. >> someone needs to be accountable for sure. brianne: the report released said it happened when the rail fasteners failed to hold the train in place, causing the train to spread and wheel axle to drop. operating the vehicle designed to inspect the track, detected a level black defect. level black means the issue requires immediate attention. according to the report, the operator deleted the problem so it was not addressed. the operator and a supervisor has since resigned. >> people m