on the sochi-moscow route , the auxiliary power unit failed. ground air conditioner, the temperature in the cabin was lowered, and the board took off for moscow. it turned out to be impossible to find affordable tickets to moscow at the height of barat season in sochi. and four people flew out, that’s 120,000, imagine the families, they simply paid stupidly for the flights. milena, like many, left the ill-fated board and is now trying to figure out how to get compensation. they didn’t apologize, they didn’t tell me how to return a ticket simply, for example, on the website, but what actions to take. should happen. the southern transport prosecutor's office has already initiated an investigation. the transport prosecutor's office will check all the circumstances of the incident, evaluate the air carriers' compliance with passenger rights and compliance with the requirements of flight safety legislation. if there are grounds , signs of the prosecutor's response. the key question is how safe it can be considered such a flight. the plane still took