very similar to what you see with salesforce.com and other vendors to twho sell use softwa. as far as the technical capability, part of the contract is to provide training to staff to empower them with the capability so they can manage the system, so our trainers from our company will come in and teach them how to maintain the system, so that when we leave it will be empowered to basically take care of it themselves. commissioner lee: could you mention what you did for do or new york and other cities? >> we have an implementation going on there that a similar size to this with the department of health to do restaurant inspections. it is an 18-month project i believe that. i guess the interesting thing from there is it took a lot of political effort to get to the start right. i think that if i were to think about your question -- i think what you are leading to is is this a typical implementation time line? i would say that it is a conservative plan that will get us where we need to be. to the extent that we can do things faster and better, we will most certainly do that. com

very similar to what you see with salesforce.com and other vendors to twho sell use softwa. as far as the technical capability, part of the contract is to provide training to staff to empower them with the capability so they can manage the system, so our trainers from our company will come in and teach them how to maintain the system, so that when we leave it will be empowered to basically take care of it themselves. commissioner lee: could you mention what you did for do or new york and other