. >> for hector perez and sohaim kahn, it was their first trip to europe and their first cruise. they embarked at barcelona, but they weren't impressed by the safety briefing. >> lift the lifejacket over your head. >> they showed you the life vest, thing likes that, but we never went through the physical procedure of which deck or how to get to your muster station. >> for the ananias family, the cruise didn't feel right from the very beginning. >> we didn't really have any direction from any of the representatives. >> the costa line is part of the biggest cruise company in the world, the florida-based carnival corporation. the captain of the "concordia," 51-year-old francesco schettino, known for seamanship, but is also regarded by some colleagues as arrogant. on their first night at sea, the ananias family gathered for dinner soon after 9:00. >> there was a vibration. i thought, oh, well, he's probably slowing down. then i told valerie, look at the glasses. the water glasses started to tilt. he started to make a hard turn to the starboard. >> captain schettino himself had been i

. >> for hector perez and sohaim kahn, it was their first trip to europe and their first cruise. they embarked at barcelona, but they weren't impressed by the safety briefing. >> lift the life jacket over your head. >> they showed you the life vest thing likes that but we never went through the physical procedure of which deck or how to get to the master station. >> for the ananias family, the cruise didn't feel right from the very beginning. >> we didn't really have any direction from any of the representatives. >> the costa line is part of the biggest cruise company in the world, the florida-based carnival corporation. the captain of the concordia 51-year-old francesco schettino, known for seamanship but also regarded by some colleagues as arrogant. on the first night at sea, the ananias family gathered for dinner soon after 9:00. >> there was a vibration. i thought, oh, well. he's probably slowing down. then i told valerie, look at the glasses. the water glasses started to tilt. he started to make a hard turn to the starboard. >> the captain himself had been in the restaurant