this is robert somerton. he's trying to make a payment, just the other day at a bank of america in lake port, california, in northern california. he says the bank will not take his cash. >>trying tomake a mortgage payment in cash, i have $1380 sitting in front of me from $1371 mortgage payment and bank of america is rejecting cash payment of my mortgage. >> why would that be the case? why couldn't you go in if you have a mortgage through bank of america, why couldn't you hand them cash for your payment? >> well, we wondered that too. we contacted bank of america corporate in their home loans department and this what is their pr person wrote back to us. our banking centers are fully ready to accept cash for mortgage payments but when an account is in foreclosure, the customer must have already arranged through a formal payment plan before we would be in a position to accept a one-month payment. we talked to robert somerton by skype and he told us as of now he's not in foreclosure. he says b of a did take his p