alsojoining us is sophie corlett who is director of external relations at mind, making the mental healthe in public debates. sophie is also responsible for helping local nhs services in england to improve their response to people in mental health crisis. good to have both of you here with us and i know that chaand nagpaul will be with us as soon as he can. and let's talk first of all about the implications of this, chris, in terms of the scale. can you paint a picture first of all of what exactly we are faced with in the nhs now in terms of backlog? how it looked before the pandemic and how it looks now? before we went into the pandemic, we know the nhs was slightly struggling because we know we had more cases, we had more people wanting treatment than we were able to treat. so we had some of the worst waiting times we had seen for a long time and then what happened is we had covid. what has happened under covid effectively is we had to concentrate on treating people who are seriously ill. so, surprise, surprise, we had to turn operating theatres into temporary intensive care units. that