. >> thank you, president sophie maxwell. lots of good things. i like what i'm seeing with the power enterprise update. most of my focus is going to be on the in-person payment. covid is a very challenging time for us, and we want to reduce our exposure because sfpuc is an absolutely necessary service, and i'm seeing that there are very few people who are making in-person payments and the idea of mail payments or electronic payments is not new. and we should be encouraging more toward the electronic payment realm, i submit to you as a person with disabilities and as a veteran that i have been receiving electronic payments since 1989, definitely not new. and i have been making electronic payments to my various utilities since 2002, autopay i think is the more recent system, and there's a lot of community options. if a person needs to pay cash, there are plenty of -- in their community and not necessarily having to make a trip and [indiscernible] will be issued. but even for somebody who does a payment electronically, one can get a receipt printed,

. >> thank you, president sophie maxwell. lots of good things. i like what i'm seeing with the power enterprise update. most of my focus is going to be on the in-person payment. covid is a very challenging time for us, and we want to reduce our exposure because sfpuc is an absolutely necessary service, and i'm seeing that there are very few people who are making in-person payments and the idea of mail payments or electronic payments is not new. and we should be encouraging more toward the electronic payment realm, i submit to you as a person with disabilities and as a veteran that i have been receiving electronic payments since 1989, definitely not new. and i have been making electronic payments to my various utilities since 2002, autopay i think is the more recent system, and there's a lot of community options. if a person needs to pay cash, there are plenty of -- in their community and not necessarily having to make a trip and [indiscernible] will be issued. but even for somebody who does a payment electronically, one can get a receipt printed,

. >> thank you, president sophie maxwell. lots of good things. i like what i'm seeing with the power enterprise update. most of my focus is going to be on the in-person payment. covid is a very challenging time for us, and we want to reduce our exposure because sfpuc is an absolutely necessary service, and i'm seeing that there are very few people who are making in-person payments and the idea of mail payments or electronic payments is not new. and we should be encouraging more toward the electronic payment realm, i submit to you as a person with disabilities and as a veteran that i have been receiving electronic payments since 1989, definitely not new. and i have been making electronic payments to my various utilities since 2002, autopay i think is the more recent system, and there's a lot of community options. if a person needs to pay cash, there are plenty of -- in their community and not necessarily having to make a trip and [indiscernible] will be issued. but even for somebody who does a payment electronically, one can get a receipt printed,