i'm an organizer with the mission sor collaborative. we go into hotels animistiin the emission fees for five days a week. we have lots of useful, to our office who have been above. i had bed bugs in 2008 and the apartment i live in. they both have become a huge problem in san francisco. it has become such a problem that there's a lot of information going around about it. some of it is helpful. some of it

i'm a member of the sor collaborative. i do not have or have not had bedbugs. the issue has come up in my dwelling place. some of the things that i have experienced -- they will almost demand we signed our rights away. they will collect our personal stuff. they will return some of it. at their discretion, they will discard whatever they think -- i do not know what it is. i do not understand that. and then the way that management is harassing us as the attendanctenants -- we do not ud things. it is like to use a big hammer. they just knocked us out of the box. the individuals that are doing the treatment, they really need to be trained. they alleged that i had bed bugs. they told me to give them property that they were going to treat and they would move me into another unit. when they moved me into another unit, they took 30% of my stuff and moved into the other unit without treatment. i do not understand that. something needs to be done. thank you. president murphy: thank you. next speaker, please. >> i am a certified online researcher, in addition to a profess

next speaker, please. >> i work with the sor family's collaborative. this affects everyone. sor it is belief tenanit is not only sor . it affects everyone. renters, property owners, everyone. you heard in a very eloquent way from tenants what it's like to live with bedbugs. i want to look at some solutions. it is obvious looking from the numbers that if there is 538 complaints in one year and there are two inspectors dealing with those complaints, that means each inspector would be out there every day expectininspectt least one complaint. in addition to that, they would also need to do regular mandatory inspections for500 sor hotels. either we stretchout are your to make it 500 days, or these people will not have time to investigate to investigate and enforce all the complaints they have seen. i think it's a very good idea to bring together all sides. we have heard a lot of reactions from tenants that say, "we are not the problem." i do think the property managers or the property owners are the problem. this is a shared responsibility. that is key for us. one of the things th

i think that might be the sor collaboratives. maybe get our staff or somebody from housing and maybe somebody from the task force to be there so that we all work together. >> thank you. that occurred to me, as well. any of the supervisors are invited to come to this to be able -- there's a lot of good work that goes on there. there are property owner representatives, city agencies, and collaboratives, and tenants. a lot of people regularly attend that. commissioner walker: great. president murphy: [inaudible] that is something our director should do. commissioner walker: that is why they're here. >> i would like to make a comment. i would like to direct this to the department of public health, if i may. i think the bedbugs issue -- it's safe to say that it is a citywide issue. we are all very concerned. i also think it's safe to say that the entire city is probably looking for the department of public health's lead on this issue. certainly, our department and other departments, like dpw, and maybe even the department of environme