my aunts and uncles, they're not getting spanakopita out of the freezer. they're actually terrible.iated the franchisees. they felt like mike had sold them a bill of goods and then left them high and dry. woman: we have yet to make money. the only help we ever got from them was on the first of the month, they came and picked up their royalty check. man: i've lost respect for mike as an individual. lemonis: i had major reservations. but my big fat greek gyro had no debt and made a good return on capital. this location did $300,000 in sales and made $100,000. the concept can work. i knew if i simplified the menu and re-imagined the branding, this fast-casual franchise could really take off. so i made deal. for $350,000, i bought 55% of the business, a controlling stake. kathleen: i'm waiting for new beginnings. lemonis: we have a lot of work to do. we overhauled the entire concept, from the look of the stores to the food we served, even down to the name of the business. it wasn't always easy to get everyone on board. kathleen: i hate this name. lemonis: but you're not a branding exper