he's especially worried about people living in sros.ose are single rooms occupied by low income families. usually they're about 80 square feet of space, and n ow >> it's like living on a cruise ship in many ways. >> reporter: malcolm introduced us to a woman that lives with her husband and three boys in a single room on grant street. he translated our interview. >> she said the room she lives in is very, very small. in that room they basically have to eat, live, congregate. they have two beds, and it's just a very small space. >> reporter: her story offers a glimpse into the inequity that existed before the crisis, and now is exacerbated by it. >> if you're asking me whether i feel safe in an sro, if you reg a space with so many people, you know, sitting on top of each other, would you feel healthy? >> reporter: she's one of hundreds of people lining up every day outside this restaurant to pick up free food for families living in sros. many of the people in this line used to work for restaurants in chinatown, and have been let go. >> we

. >> if you're asking me whether i feel safe in an sro, if you were living in a space with so many people, you know, sitting on top of each other, would you feel healthy? i don't think i do. >> reporter: young is one of hundreds of people lining up every day outside new asia restaurant to pick up free food for their families living in sros. many of the people in this line used to work at restaurants in chinatown and have since been let go. >> we thought there was a double benefit in this, too, by using a community based restaurant, it could get their staff back to work, all of whom were furlough order laid off even at the front end of the shelter in place. >> reporter: second only to manhattan, san francisco's chinatown is the most densely populated neighborhood in the entire country. and young's program has been able to help about 150 families so far, but they know the need is much greater. he estimates as many as 8,000 sros are in this neighborhood alone. >> yeah, we need help. >> reporter: the program is largely dependent on volunteers. kitty picks up meals for seniors who can't leave

he estimates as many as 8,000 sros are in this neighborhood alone.volunteers help pick up food for seniors that can't leave their home. >> it's unfortunate that during the shelter in place, seniors have to be transportationed trapped in their home. it's almost like a prison for them. >> reporter: volunteers like kitty are doing much more than just deliver food. they're also performing daily wellness checks. but they've noticed something else spreading amongst seniors. loneliness. >> the checks normally take 5 minutes per call, but we're talking to seniors for upwards of half an hour because they want the close contact and conversation. >> reporter: the food sent to families is dim sum. the literal translation for that phrase is to touch your heart. malcolm says that's exactly what's being delivered. >> this program really is a product of people's love. i mean, it's really reassuring to see that, and we'll need that love of each other and of the city and communities to get through this. >> reporter: and facebook has stepped up to donate $36,000 to the

and if you include sros we are talking about tens of thousands of people. so this is a task, moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. so i want to use this opportunity to talk a little bit about what it takes to take on this massive undertaking. so first human services agency has secured sites and rooms, you've heard about the scale they have been able to reach there. for each site, the city and nonprofit staffing has to staff up immediately, visit the site, understand the site, staff enough people, everything from monitoring to security to medical to counselors to all of the supplies that need to be on-site, thinking about meals and hygiene, thinking about things like accessibility for people in wheelchairs and with other accessibility concerns. we have to do a screening for vulnerable -- vulnerability to understand who should be moving in when we aren't sure. we have to do an assessment of ability to self care. what that looks like is if you can't self care, you are still going to co

lining up every day outside new asia restaurant to pick up free food for their families living in sros. many of the people in this line used to work at restaurants in chinatown and have since been let go. >> we thought there was a double benefit in this, too, by using a community based restaurant, it could get their staff back to work, all of whom were furlough order laid off even at the front end of the shelter in place. >> reporter: second only to manhattan, san francisco's chinatown is the most

and second question since we are all giving two questions actually does relate to the sros and i won't get into the article that you i am sure have seen in "the examiner" that discussed the issue of a particular family in china town that was trying to reach some sort of accommodation by way of also the sro and all and that clearly operational level becomes sometimes very problematic with regards to how we would like to do things. i would like to know if what you mentioned and to help try to answer some of the questions with the patient privacy which is true on p.h.i. a with patient's permission and it may well relate to how a patient then relates late we are their being discharged and needing to go home, or the patient's relatives can certainly be some sort of way in which there is a dialogue because those patients would be interested in that. and the approach being taken and made it appear our department was not working together to protect those sros along with the availability of the housing that you have put together so well. so i didn't know if you would be able to give some commen

and second question since we are all giving two questions actually does relate to the sros and i won't get into the article that you i am sure have seen in "the examiner" that discussed the issue of a particular family in china town that was trying to reach some sort of accommodation by way of also the sro and all and that clearly operational level becomes sometimes very problematic with regards to how we would like to do things. i would like to know if what you mentioned and to help try to answer some of the questions with the patient privacy which is true on p.h.i. a with patient's permission and it may well relate to how a patient then relates late we are their being discharged and needing to go home, or the patient's relatives can certainly be some sort of way in which there is a dialogue because those patients would be interested in that. and the approach being taken and made it appear our department was not working together to protect those sros along with the availability of the housing that you have put together so well. so i didn't know if you would be able to give some commen

and second question since we are all giving two questions actually does relate to the sros and i won't get into the article that you i am sure have seen in "the examiner" that discussed the issue of a particular family in china town that was trying to reach some sort of accommodation by way of also the sro and all and that clearly operational level becomes sometimes very problematic with regards to how we would like to do things. i would like to know if what you mentioned and to help try to answer some of the questions with the patient privacy which is true on p.h.i. a with patient's permission and it may well relate to how a patient then relates late we are their being discharged and needing to go home, or the patient's relatives can certainly be some sort of way in which there is a dialogue because those patients would be interested in that. and the approach being taken and made it appear our department was not working together to protect those sros along with the availability of the housing that you have put together so well. so i didn't know if you would be able to give some commen

earl yer this week a tenant in the tenderloin sro died from covid. msc south and division circle center and compass family sherlt, over 20 sros have seen cases that should have been prevented. not to mention we have yet to know the truex tent of the virus in the shelters, on the street, and sros because we are not testing everyone. in fact, we are only testing a small fraction of the vulnerable population. at a time when most of san francisco is able to shelter in place and stay separate from other people, thereby preventing them from contracting the virus or spreading to others, there are very large populations in our city who are still unable to do that. this puts them at risk and it puts all of us at risk. the data is not completely clear as to us to despite repeated asks for more detail, but it appears that at least 25% of the cases confirmed cases in san francisco of covid-19 are people from shelters, srs of y, or unsheltered on the streets. the result is that people in those categories are in much greater danger, but we are putting our entire c

>> we are aggressively contact tracing residents in sros and we are ensuring that if necessary they are providing with hotel rooms to self isolate and protect themselves and their families and the rest of the members in that sro. >> a question from janey at associated press. are the 70 people who tested positive at msc south connected to the two people who tested positive on sunday? >> tested positive on sunday -- i need a clarification, what two people? >> i believe what she's trying to ask is we announced at some point last week that the original two cases at msc south are these cases related? >> yeah, i think it's -- i really -- i certainly can't say affirmatively that those two cases are directly related to all the remaining cases that we detected. the point is from a public health perspective when we assess the situation, when we look at the patterns of engagement and interaction at the shelter, and as we tested more people, it became clear that the outbreak was widespread, and that's why we are testing everybody in the shelter and made the decision to test everybody in the shelter

and if you include sros we are talking about tens of thousands of people. so this is a task, moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. so i want to use this opportunity to talk a little bit about what it takes to take on this massive undertaking. so first human services agency has secured sites and rooms, you've heard about the scale they have been able to reach there. for each site, the city and nonprofit staffing has to staff up immediately, visit the site, understand the site, staff enough people, everything from monitoring to security to medical to counselors to all of the supplies that need to be on-site, thinking about meals and hygiene, thinking about things like accessibility for people in wheelchairs and with other accessibility concerns. we have to do a screening for vulnerable -- vulnerability to understand who should be moving in when we aren't sure. we have to do an assessment of ability to self care. what that looks like is if you can't self care, you are still going to co

and if you include sros we are talking about tens of thousands of people. so this is a task, moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. so i want to use this opportunity to talk a little bit about what it takes to take on this massive undertaking. so first human services agency has secured sites and rooms, you've heard about the scale they have been able to reach there. for each site, the city and nonprofit staffing has to staff up immediately, visit the site, understand the site, staff enough people, everything from monitoring to security to medical to counselors to all of the supplies that need to be on-site, thinking about meals and hygiene, thinking about things like accessibility for people in wheelchairs and with other accessibility concerns. we have to do a screening for vulnerable -- vulnerability to understand who should be moving in when we aren't sure. we have to do an assessment of ability to self care. what that looks like is if you can't self care, you are still going to co

he is especially worried about people living in sros, single rooms occupied by low income families. they are usually about 80 ft.b2 of space and make up a large portion of chinatown. >> there are the hotels, in many ways it is like living on a cruise ship. >> reporter: he introduced us to a woman who lives with her husband and three boys in a single room. he translated our interview. >> she said the room she lives in is very, very small. in that room, they basically have to eat, live and congregate. they have two beds. it is a very small space. >> reporter: that story is being exacerbated by the crisis. >> if you are asking me if i feel safe in an sro, if you are living in a spth somany people, they are sitting on top of each other, would you feel healthy? i don't think i do. >> reporter: she is one of many lining up to pick up free food for their families. many of the people in this line used to work at restaurants in chinatown and have since been let go. >> we thought there was a double benefit by using a community-based restaurant. they could get their step back to work. all of w

sros are single rooms occupied by low income feel safe in an s living in a space with so many peopleting on top of each other, would you feel healthy? i don't think i do. >> that is where the chinatown community development project steps in, made up entirely of volunteers. they need more help. facebook heard of their effort and donated $30,000. the program says they still need more than $760,000 to continue to support families through june. >>> if the coronavirus is impacting your living situation, send her story to projechome@cbs.com. >> parking lots are close. officials block them off easter holiday weekend to crowds at bay. they will stay closed until the stay at home is lifted. >>> let's check in on traffic with anne mackovec -- gianna franco. >>> we have brake lights with construction northbound 880, the nimitz freeway working your way out of oakland. it goes all the way to 29th. there is one lane open so traffic is squeezing into one lane and bottlenecking. that is what is causing all these brake lights. it should wrap up by 7:00. right now speeds are about 8 miles per hoinyour

and if you include sros we are talking about tens of thousands of people. so this is a task, moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. so i want to use this opportunity to talk a little bit about what it takes to take on this massive undertaking. so first human services agency has secured sites and rooms, you've heard about the scale they have been able to reach there. for each site, the city and nonprofit staffing has to staff up immediately, visit the site, understand the site, staff enough people, everything from monitoring to security to medical to counselors to all of the supplies that need to be on-site, thinking about meals and hygiene, thinking about things like accessibility for people in wheelchairs and with other accessibility concerns. we have to do a screening for vulnerable -- vulnerability to understand who should be moving in when we aren't sure. we have to do an assessment of ability to self care. what that looks like is if you can't self care, you are still going to co

a supportive housing site in san francisco's mission district 24 people have tested positive at an sro including 22 residents and staff members. they run that single room occupancy hotel and says many of the residents have underlying health conditions including diabetes. the department of child and safety services is calling on the merit increase mapping of high-risk people, particularly those who live on the streets and congregate in group settings.>> another bay area nursing home is reporting deaths from the coronavirus or its convocations. henry lee now with more on the latest case out of redwood city.>> reporter: at least 10 residents have died after testing positive for the coronavirus at gordon manor in redwood city including former stanford president donald kennedy. the gordon manor director had kennedy in her tai chi class at the assisted living facility. >> i just met him for the first time when he came to gordon manor. it was a privilege, for sure. >> loved ones are unable to visit the sick. >> it's been a really hard two weeks, or three weeks, or a month, that we been under

. >> we are talking about thousands of people, and if you include our sros that's tens of thousands of people, so, this is, this is a task. moving into these are moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. >> reporter: we have been talking about the sheltered homeless now what about the city's on sheltered homeless? there are discussions about a possible designated site for the 10th tents now lining the sidewalk of the area over in the tenderloin. we will have more on that part of the problem coming up tonight at 6:00. in san francisco, wilson walker, kpix 5. in contra costa county officials are eyeing a public site that could be used to treat public covid- 19 infections. the fairgrounds in antioch could turn into a covid-19 patient care center if extra capacity is needed. the site would be able to handle 43 patients, three other sites in the county are currently being transformed into covid-19 care centers. health officials say the antioch fairgrounds would be the last to open. >>> governor newsom reminding people t

the department of public health is sending health inspectors to conduct inspections at sros. how many are checking and what are you looking for or not looking for? >> so we are focus on a number of things, but particularly with regard to hygiene, making sure that the procedures are being followed and making sure that we're doing outreach and education to the community, around the social distancing order and making sure that people have the information they need and, also, making sure that people have the information they need in the event they need care. they know who to call, when to call and to get the help from the public health department, their community and other healthcare providers and systems across the city. >> and this is a followup, if there are unsafe conditions, what will you do? will you move people out? >> we're looking at focusing on the conditions are as safe as possible and if peopl symptoms, they are protected and that they're provided with resources and physical spaces that allows them to self-quarantine from their community and other people that they may

we're extending a lot of this operation not to the publically funded housing but to private owned sros and increasing or outreach. we've deployed 30 handwashing stations for people unsheltered and bringing online rvs and hotel rooms, places where people can isolate and self-quarantine if they've been exposed to the virus but don't have problems. so part of our need and part of our strategy for protecting people experiencing homelessness in san francisco is to expand our shelter capacity. we want to mechanic sure that people experience homelessness have state places to be, abilit, hygiene, meals and other basic healthcare. as randy mentioned, there are currently 70 empty beds at the embarcadaro center due to what as lined up in the mou. as i mentioned earlier, there are 130 beds currently in operation and that was the agreement per month, one through three, of the navigation center and we're due to expand to 165 beds for months four through six anand 200 beds in july. we feel we cannot wait until jusjuly to have access to the b. so the court is requesting an amendment to the mou to allo

and if you include sros we are talking about tens of thousands of people. so this is a task, moving these individuals into shelters is a task that has never before faced our city in the scale and magnitude. so i want to use this opportunity to talk a little bit about what it takes to take on this massive undertaking. so first human services agency has secured sites and rooms, you've heard about the scale they have been able to reach there. for each site, the city and nonprofit staffing has to staff up immediately, visit the site, understand the site, staff enough people, everything from monitoring to security to medical to counselors to all of the supplies that need to be on-site, thinking about meals and hygiene, thinking about things like accessibility for people in wheelchairs and with other accessibility concerns. we have to do a screening for vulnerable -- vulnerability to understand who should be moving in when we aren't sure. we have to do an assessment of ability to self care. what that looks like is if you can't self care, you are still going to co

we have restaurants who have stepped up the city to provide meals for residents in public housing, sros and more. i and my office are working closely with the food access team at the emergency operations center to build a program that leverages our exiting assets, access growing needs, work with restaurants and each of our districts, leverage public sector workers and volunteers to build capacity and ultimately get through quickly to people who need it. the food access team is also developing a food locater 311 coming on online soon. so that everyone everywhere and anywhere in the city can be connected to resources that they have to subsidize they need. i am happy to work with anyone who has resources to bring to the table and will share more updates as this program is built up. i am proud to introduce an emergency ordinance with supervisor peskin to freeze rent increases during this covid-19 emergency. as supervisor peskin mentioned this emergency ordinance would a ploy to any rent increase that would otherwise be allowed under san francisco rent stabilization ordinance including anyth

we have restaurants who have stepped up the city to provide meals for residents in public housing, sros and more. i and my office are working closely with the food access team at the emergency operations center to build a program that leverages our exiting assets, access growing needs, work with restaurants and each of our districts, leverage public sector workers and volunteers to build capacity and ultimately get through quickly to people who need it. the food access team is also developing a food locater 311 coming on online soon. so that everyone everywhere and anywhere in the city can be connected to resources that they have to subsidize they need. i am happy to work with anyone who has resources to bring to the table and will share more updates as this program is built up. i am proud to introduce an emergency ordinance with supervisor peskin to freeze rent increases during this covid-19 emergency. as supervisor peskin mentioned this emergency ordinance would a ploy to any rent increase that would otherwise be allowed under san francisco rent stabilization ordinance including anyth

that would be individuals in the sro or single room occupancy hotels where they share bathrooms or kitchens or eating facilities. there are about 19,000 individuals living in these situations in san francisco. in addition, of course, our homeless population who live in homeless shelters, on the street are unable to self-quarantine. second population for the hotel rooms to be provided for are vulnerable populations in homeless shelters and homeless on the streets. these are individuals that are age 60 and above or who have underlying health conditions for whom a covid positive would result in significant harm to them. third category are of course the front line health responders. we want to make sure they remain healthy able to provide the essential services that they don't go home and infect families or get in effected from familiors communities. i want to give you an update on progress so far at bringing these hotels under contract. as of today we have 1977 hotel rooms under or near contract. 880 are for first responders. 1097 are for the vulnerable populations i just listed a minute ago.

we know that if someone gets the virus and they live in an sro where they share bathrooms with others, we don't want to send them back to a location where we know they could infect others. we want to isolate them and provide them with a hotel room so they can get better, and that is a real part of the goal of our program. we also know that there are proactive steps we can take, and with our shelter system we have identified a location to specifically help to spin out our shelter beds. masconie west and south will be a place for room for 400 people. the goal is to thin out the shelter system so people aren't as close to one another as they are in our shelters. we will start as early as tomorrow moving people from shelters all-around the city into masconie west with 24 hour services of support, food, resources and exactly the kinds of things that you need in order to manage a shelter system here in the city. this is something that trent will talk more in detail about. i also want to touch on something that came out yesterday about the budget impacts and the fact that, unfortunately, bas

we know that if someone gets the virus and they live in an sro where they share bathrooms with others, we don't want to send them back to a location where we know they could infect others. we want to isolate them and provide them with a hotel room so they can get better, and that is a real part of the goal of our program. we also know that there are proactive steps we can take, and with our shelter system we have identified a location to specifically help to spin out our shelter beds. masconie west and south will be a place for room for 400 people. the goal is to thin out the shelter system so people aren't as close to one another as they are in our shelters. we will start as early as tomorrow moving people from shelters all-around the city into masconie west with 24 hour services of support, food, resources and exactly the kinds of things that you need in order to manage a shelter system here in the city. this is something that trent will talk more in detail about. i also want to touch on something that came out yesterday about the budget impacts and the fact that, unfortunately, bas

we know that if someone gets the virus and they live in an sro where they share bathrooms with otherse don't want to send them back to a location where we know they could infect others. we want to isolate them and provide them with a hotel room so they can get better, and that is a real part of the goal of our program. we also know that there are proactive steps we can take, and with our shelter system we have identified a location to specifically help to spin out our shelter beds. masconie west and south will be a place for room for 400 people. the goal is to thin out the shelter system so people aren't as close to one another as they are in our shelters. we will start as early as tomorrow moving people from shelters all-around the city into masconie west with 24 hour services of support, food, resources and exactly the kinds of things that you need in order to manage a shelter system here in the city. this is something that trent will talk more in detail about. i also want to touch on something that came out yesterday about the budget impacts and the fact that, unfortunately, based

them and people living in congregate settings, such as long-term care facilities, homeless shelters, sros and jail. as we look ahead to our renewed stay-at-home order, let keep these vulnerable people in san francisco in mind and remember that the virus exploits long-standing inequities and let's work together to protect everyone we can. thank you for continuing to stay home, for staying six feet apart, for covering your face when you go out, for washing your hand frequently. s frequently. together they're make a big difference and we're making a big difference. let's use the next month to get these habits engrained so we can open as safely as possible is i'll now turn the podium over to chief scott. >> good afternoon, everyone. again, i would like to thank our mayor, london breed, for our outstanding leadership during this time and our director of health and his leadership team including dr. philip for their leadership. we continue to staff to help prevent the spread of covid around the city and our officers are out in parks and some of our more popular spots and they will continue to re

there's other orders in there that we're tosse focused on lonm care facilities, sros, hospital visitation. we will be asking providers to cancel essential services and to delay elective surgeries and i think i covered most of them. and there will be more coming as we look at this more broadly and try to fine tune what we do and there will be more coming and it's been great in getting the support. we've been providing a lot of leadership and inspiration. i want to turn it over to dr. susan erlich. >> good afternoon, commissioners. i just want to say that i know we're in an incredibly unusual time, very unpresprecedented iny professional carr career and i l grateful to be a part of the department because we're pulling together to do the right thing. i feel good about taking care of people we know to be ill. so moving on to hospitals, over the past month, i and dr. luke john day have been meeting and dr. kolfax, we've been meeting regularly with the san francisco hospital council ceos and also with their medical nursing and operational leaders. there aren't other regional hospitals who are p

symptoms will include testing in congregate settings such as shelters, long-term care facilities and sros. testing of healthcare workers, frontline workers and other essential workers, testing in geographic and cultural communities that are affected by despairties and the spread of the coronavirus. and in reaching toward our as as spir racial goal of universal testing, we must recognise several points. question will rely on those in the healthcare sector. the timeline for these next steps is dependent on several factors, multiple factors, including the ability to meet the demands of current work, managing new outbreaks, a growing number of positives, as well as testing capacity and supplies. and supplies continue to remain a challenge. we recognise and we all must recognise that not every positive test result can be met with full wrap-around supportive services. we will continue to work with our partners as a human service agency and supportive housing department. but we must take a harm reduction approach. we know from experience that most people who know they are positive will take step