one is the prohibition against the people that receive ssa, from receiving the food stamps and really impacts the seniors and the people with disabilities, disproportionally, it is a major issue that really needs to be addressed and i hope is that through this process, san francisco can start to take steps to address this very important issue. i also want to say that many years ago, i have first hand experience with having the difficulty getting food, i was on ssi and so, this was many years ago but i have and i carry with me the memories of how difficult it was just to survive and to eat a proper meal i have a relative who is he

with nflgs maintained by other sources such as ssa and irs. in addition to the hub, css contracted to build the federally facilitated marketplace system which consumers used for private qualified health plans and for programs like med cicaid and advanced tax credits.

with nflgs maintained by other sources such as ssa and irs. in addition to the hub, css contracted to build the federally facilitated marketplace system which consumers used for private qualified health plans and for programs like med cicaid and advanced tax credits. we underestimated the volume of users to access the site at one time. we immediately addressed the issue and continued to work on performance and create a better experience. health care is made up of two major subdivisions. one is called learned and continues to educate consumers. while the premium estimation tool can only sort consumers on its first launch, its functionality will be to better fit consumer shopping profiles. this is different from the application because determination for assurance affordability programs, mecaid and chip, are specific to the characteristics of an applicant in his or her household and ask only be communicated after an application is completed. i know that consumers have been frustrated in these initial weeks after the sites loan. while the hub is w

every night ssa's field office load data about accretions into the medicare program, and we receive a file from them every night that was processed to update our systems so that providers can see new medicare beneficiaries coming into the system. lots of data moving between two organizations and it is stored and it is time intensive. the data services public goes out and for a requester of that data from a valid requester, it leaves the data where the sources, transfers it back to the requester in a secure fashion, does not remember the contents of that data, and about moving millions of records of data all the time, all at once, every day. it only transfers and updated to get the job done. >> for you at hhs when we have gone through two medicare enrolling by internet -- i mean, when we shifted from no one at the social security office to do the paperwork -- you can do it online now? >> yes. >> there were glitches when it started? >> yes. >> it was built in over the time so you have time to problem- solve. >> right. >> our problem is we do not have the time to problem-solve. >> in the

one is the prohibition against the people that receive ssa, from receiving the food stamps and really impacts the seniors and the people with disabilities, disproportionally, it is a major issue that really needs to be addressed and i hope is that through this process, san francisco can start to take steps to address this very important issue. i also want to say that many years ago, i have first hand experience with having the difficulty getting food, i was on ssi and so, this was many years ago but i have and i carry with me the memories of how difficult it was just to survive and to eat a proper meal i have a relative who is helpless in san francisco and he has moved to the mental health disability and when i was young he helped my mom take care of me and make sure that i was able to function throughout and growing up. and i am not able to help him now. but, what i am here to do today, is to ask, to remember, all of the people that are not here that are affected we need to make sure that everyone has access to food. and good quality food. thank you very much for your time. >> thank

every night ssa's field office load data about accretions into the medicare program, and we receive a file from them every night that was processed to update our systems so that providers can see new medicare beneficiaries coming into the system. lots of data moving between two organizations and it is stored and it is time intensive. the data services public goes out and for a requester of that data from a valid requester, it leaves the data where the back to transfers it the requester in a secure fashion, does not remember the contents of that eight at them and -- does not remember the contents of that data, and about moving millions of records of data all the time, all at once, every day. it only transfers and updated to get the job done. >> for you at hhs when we have gone through two medicare and internet- enrolling by -- i mean, when we shifted from no one at this occurred -- at the social security office to do the paperwork -- you can do it online now? >> yes. >> there were glitches when it started? >> yes. >> it was built in over the time so you have time to problem solve. >> r

highly specific issues such as working on 6103 requirements with irs, privacy act implementation with ssa. they were very operationally specific -- >> so you all weren't meeting on how the website was going to work? none of you? >> not meetings -- my meetings were more operationally focused about implementation. >> all right. so it is plausible that the president would be surprised that this wasn't going to work? based on those meetings? >> i wouldn't know that. >> okay. who would have been in the best position to be able to advise the president that we were going to have this just unmitigated mess? anybody in that room? who should we bring back here, i guess is what i'm saying, mr. chao, that can help the american people understand why this was such a fiasco? >> i really don't have an answer to that. >> it's amazing -- well, mr. chairman, i yield back. it's amazing how we can find, you know, how you can't answer a simple question for the american people. >> i don't think that's for me to decide. that's why i'm not answering. >> i asked the question, it's for you to answer. >> so my answe

. >> i think what makes it different is the ssa is the eligible agency for medicare. so every night the field offices no data about this into the medicare program and we have received a very large file from them every night of the process for two to three hours to update our systems so that providers can see the new medicare beneficiaries in the system. that is lots of data moving between two organizations and it is stored and time intensive. the data services hub goes out for a request of that data and it reads the data where the source says that it transfers the back to the sequestered in a secure fashion and does not remember the contents of the data. it facilitates that without moving massive millions of records of data all at once all the time every day. it only transfers and updated but job done. >> we have gone through to medicare enrollment with the internet, when we shifted from having no end to the social security office in paperwork and you can do it online now. >> yes, yes to i assume that there were glitches when i first started. >> yes yes of course we d