it's not just the economy, sst the changing of the cars. every year, cars change.w, i've said many times, if the president said we'd have 150 miles per gallon, i'd change him, because the cars would change, we'd need more tools and more diagnostics. >> the ordinary hand tool company is just not a match for the digital car. for the '64 mustang, they can handle it, but not for these cars now. >> correct. we have a number of things, and one of the things about this, not only is technology, but it's the database. you see, you're talking about an independent garage and they're working on 30 badges in maybe 20 years. we have the database to address that. it's proprietary and we have the best one. >> now, last time you were here, you talked about cash-rich, confidence-poor people. nothing's changed, has it? >> nothing's really changed. >> how can that be? >> the economy is sort of from bottoms up. what we saw is the auto repair mechanic is an entrepreneur himself. he works by the job. and he is cash-rich and confidence-poor. what we did see over the end of the year was a