taylor: that was nyse president stacey cunningham.oming up, private companies tapped to create space habitats once the international space station retires. we explore the feat by one boston-based company. that's next. this is bloomberg. ♪ taylor: 2020 has been dubbed the year of artificial intelligence, and the multibillion-dollar customer service company teleperformance is headquartered in paris, france and is getting aggressive when it comes to ai and acquisitions. i got all the details from ceo daniel julien thursday from new york. daniel: i don't know if i'm going to speak a lot about our recent partnership in nigeria. because it is a premier for us in the country, and, in fact, it is much more to help, to develop the sales then to help to develop customer service in africa. but what is sure is that all the companies all around the world now want to deliver much better customer service to their customers, because the customers have taken the power thanks to the internet and the smartphone. taylor: and the idea of chatbots is very,

i caught up with the new york stock exchange president, stacey cunningham, on monday. if you take a step back and think about why companies choose to go public, there are typically four reasons. one is access to capital. two is having the credibility of a public listing and the visibility of that event. the third is liquidity for early investors and their employees, who very often have been getting paid in shares or options of stock and want to be able to use that and go buy a house. is currency, so they can engage four in m&a. traditionally, access to capital has been the primary driver in raising money. what we are seeing now is, for many companies, because they are much larger, companies in the private market space, it is more -- it is really the liquidity for their employees that is driving the public listing. it allows you to ask yourself can we decouple capital raising from a public offering? and that is what spotify really started. the cfo of spotify asked that question. he said why do i need to go with a traditional ipo method if i'm not actually looking to rais

several hundred people are expected to attend along with the new york stock exchange's president stacey cunninghamct listings and ipos deon the agenda after this comment two weeks ago on "the halftime report." >> i think silicon valley has been on the bad end of a bad joke for about four decades now in terms of the way traditional ipo process works. over 39 years, there's been 171 billion for silicon valley companies. it's been increasing lately. year-to-date we're at 6 billion in under pricing deirdre bosa jones us now. do you think this will have lasting staying power? seems to be a groundswell developing now >> we've been talking about it for a long time about how this ipo model is broken. you pay between 3.5% to 7% in fees to the investment bank, then you see this first day pop which could have gone to the company. so it's interesting. when you look at a recent ipo deemed a disaster, smile direct club, you saw that share price come down the first day, some vcs done think that was not a disaster, because some of the money on the first day went to the company's pocket what they'll talk about tod