. >> reporter: stacy becker can empathize. they'd also planned a big, elaborate wedding. >> we had our venue, i had my dress, brides maid dresses, our band, our photographer. >> reporter: she says her fiance called it off. >> there were nights i would spend crying my eyes out in bed. i couldn't get out of bed. going to work and having to put on a normal face while i'm dealing with people. then at home i'm just crying, sobbing. >> reporter: turns out canceling a wedding can be almost as hard as planning one. >> i was getting on the phone with vendors, having to explain while i'm completely devastated, over and over again. this is what happened, is there anything we can do to work this out? >> when a couple calls off the wedding the first thing they can do is hit their family and freps know. they can enlist family members, them spread the word. >> reporter: stacy managed to get her deposit back for the reception. but many can't. like a family in california who ended up donating the canceled wedding reception dinner to the homele