because you have an interdependent stakeholder system where you need to create value for all of the stakeholders, and that will also create value for your investors or shareholders. for example, at whole foods market, we have to create value for our team members. if they're happy and fulfilled in their work, then they will take care of our customers better and that will result in them being happy alcohol result in the investors being happy. happy team members result in happy cut can mers which result in happy investors. they're all interdependent on one another. >> tom: is that the priority you put the stakeholders in, employees over customers over shareholders? >> i kind of think you have to pretty much equally pryor tietz customers and your employees as the most important stakeholders, followed probably by investors, then suppliers, larger communities and the environment. they're all important. they all need to be taken into consideration. but i think the real secret sauce to a successful conscious business is prioritizing customers and employees. >> tom: one thing you have to deal with when t

because you have an interdependent stakeholder system where you need to create value for all of the stakeholders, and that will also create value for your investors or shareholders. for example, at whole foods market, we have to create value for our team members. if they're happy and fulfilled in their work, then they will take care of our customers better and that will result in them being happy alcohol result in the investors being happy. happy team members result in happy cut can mers which result in happy investors. they're all interdependent on one another. >> tom: is that the priority you put the stakeholders in employees over customers over shareholders? >> i kind of think you have to pretty much equally pryor tietz customers and your employees as the most important stakeholders, followed probably by investors then suppliers, larger communities and the environment. they're all important. they all need to be taken into consideration. but i think the real secret sauce to a successful conscious business is prioritizing customers and employees. >> tom: one thing you have to deal with when tal

all of california are key stakeholders in that issue and i urge you that they be given an opportunity to way in on this issue. >> thank you mr. martial. mr. rose crans? >>> welcome. >>> thank you mr. president and commission rs thank you for the opportunity to speak here today. mike is going to run out of time and i just want to emphasize that we told bawsca twice last summer orally that we would work with them to make sure that they would have this -- in the future of their water system we don't think this is the way to do it and takingsing the power away from the volters of san francisco and we believable the stakes holders in san francisco have a stake in the future of yosemite and so, that is we are urging you not to take not to adopt this resolution but to put it off and negotiate it a better resolution and one more issue here, the noter whereas, extraordinarily deceptive it's not the right anybody outside the bay area looks at the water system. not the way professors at uc davis or the staff at department of water resources or department of interior looks at it they don't think

work with the stakeholders on that item. they're occasionally giving questions they ask. i know miss miller answered super of zoo some of the questions and we will come back to the commission at this point and inform you of that and get direction which way we want to go should we get to a point lafco play a role in that item. the next is the enrichment fund. after discussions with supervisor mar there is stuff going on with that right now. lafco doesn't have a role right now but we will monitor it through the commissioner mar and his office and we will inform you of that and city wi-fi and after doing research into that. there was discussion in this commission before i started here so i had to do real research into this. this commission doesn't take actions on the item. they encouraged the city to look at stuff. there was a committee and media alliance that created a report on that and gave information and numbers on it. both of the groups exist. i haven't reached out because i wanted direction from the body but perhaps they want to work with lafco to recreate the project

public comment, i'm sorry. >>> commissioners, we, the public, i know people throughout, stakeholders, [speaker not understood], but we the public in san francisco ought to know how much power we consume. we've got to know how much power pg&e can bring into our city using our transmission lines because we pay for them. most importantly, we have to have an idea about the 400 megawatts of power that we get from pittsburgh. nobody speaks about that. and how that contributes to the general consumption in this city and county of san francisco. so, we have some people here who think they know about energy issues and what they dole out to us is just their way of thinking. it's a very wrong mentality. now, when it came to that survey the first time around, they did not treat us right. and thank god we had a couple of commissioners who spoke to the point and more or less brought it on track. it is simply wrong that if for 60 years the southeast sector was bombarded by dangerous particulates, lead, mercury by pg&e, that now when this city wants to take a holistic approach, we in the southeast se

questions that we have posed to the contractors and also to others who have been involved in the stakeholder group is it's a very large assumption to assume that private property commercial owners would be willing to or would want to share their savings with residential customers because they could do many of the good things that are being proposed for energy efficiency and capture 100% of the savings for themselves or for their tenants. so, absent that, the model is hard to make the numbers work. >> and, so, one other assumption, too, i thought i saw in there was the ex-hetch hetchy power would be used. are we able to do that? i thought that would be able to be used for residential. >> at the appropriate time, yes, please answer the question. >> so, we have provided a ten-year history of where we have had surplus capacity for hetchy power to the consultants. to the degree there is reliable surplus, we would look at an ability to try to make use of that. the concern is that we have noted and what i believe now a number of the participant, both the participants and stakeholders have, even tho

they recommended that they go through stakeholders for the use of the funds. and there are recommendations for those funds. the boat house advocates mentioned starting work on the boat house. that's a possibility as well. that's something that rec and park will manage to determine how to spend those funds. we are working on the rod and gun club, and reached an agreement to establish a business relationship. and they have agreed to not contest. i got a note that, that passed the board of supervisors a few minutes ago. that's approved by the board and on its way to the mayor's signature. this is what the shooting club and the facilitiefacilities. we will be moving forward to obtain the funds to achieve that. move -- moving forward we will complete the boat house improvements. and expect to get to the second phase and have a totally usable facility by this summer. and we need to address rod and gun club contamination issues and build on what was talked about before. rec and park has been doing more, and we have some momentum there with the activity caring about t

in terms of being able to utilize prop c dollars as appropriate, we plan to begin working with stakeholders in january for those funds that will be flowing in july. so any new programs or expansion of programs, i think would hopefully be able to begin. as of july 1st. in terms of the structure of those programs, some of the ideas that we have had have been, for example, how do we link our homeownership counseling organizations with other opportunities where families come in to access services? so do we need to link them up with family resource centers? so someone comes in to a family resource center for information about for example, subsidized child-care, that could be an opportunity for someone who isn't necessarily thinking about homeownership. but when they start to think about their finances in general, if it's a linkage with the school district. for example, the city has their baby bond program, so that every child starting in elementary school can have some sort of little mini ida. maybe that is an opportunity for some people to think about their finances. so i think linking in that

we have gotten some input from other stakeholders, internal that have generated a few reviews to the manual. again the housing trust fund -- the passage of the housing trust fund will generate some modifications to the manual and we plan on come back to you next year for that update. this update doesn't contemplate or contradict any of the housing trust fund work. i'm going to refer to a memo included in your packet, which outlines the few changes that have happened since the last hearing. the first there was a clarification had a we made that bmr on-site ownership will be priced at 90% ami. we wanted to make that explicit and we added the phrase for those units not able to save, "the owner must make good-faith efforts to ensure that before any modification to the sale price is made, that the owner during a six -month period is making a good-faith effort to sell the unit under the current program." similar to the first point, we're clarifying that the bmr rental pricing is at 65% ami, also having included a range in the earlier version. we're provide something flexibility in terms of

we realize this requires all the stakeholders to give s their best ideassto complicated problem, look at all tragiccevenns, hard to pinpoint what could have done. the real test will couud haae done..the real test will be to in washington, 'm sandra ons. endo.

, local stakeholders, people throughout the city. and we came up with a plan. and that plan went before the mta board. they considered the policy merits of it and decided to pass it unanimously on october 16. again, i just wanted to emphasize because i think it's so important that we were able to engage so many people throughout the community and to come up with a plan that was balanced. and we considered several options. we considered removing a lane of traffic on oak street but oak street is very important for vehicle traffic and people throughout the city, in the western neighborhoods and as well in the eastern neighborhoods who use this street to access, you know, 19th avenue to get to the golden gate bridge or octavia to the 101 that it was important we not increase congestion. i know appellants have stated this project will somehow increase congestion in the neighborhood but our detailed thorough analyze plainly states it won't. we are minimally affecting the road capacity by just removing a travel lane for two hours of the day

chatwick has been instrumental in developing polices and procedures to better serve our stakeholders and has done an excellent job of analyzing and troubleshooting issues. he has been particularly important in transforming our permit renewal process for more than 7,000 taxi drivers from an in-person renewal process on a single renewal date to a rolling system, and ability for drivers to renew by mail. he has stepped up to the plate and he is performing better than i must say a lot of our full-time professional staff, in fact. so we're very proud to recognize him today for his achieves. i would like to introduce chris, our director of taxi services >> good afternoon. >> it's a real pleasure for me to recognize a gem of an employee like chadwick lee, he really made a difference during a time of transition, not just for his incredible volunteerism and paying his own way to come to work, which i passed gary corn wal's hat at a town hall meeting. as bond mentioned it's very difficult to be up @ that front window. there is a lot of expectation and emotion and public service that goos on th

the stakeholders and directions for the entire city. and space to what we all collectively believe are necessary in the next two years to guide various agencies work and input to other regional and federal authorities working in transportation. they also suggest areas for innovation, and experimentation and piloting. by now many of the new lands were approved happily. these include the large capital of vestments that you see here, venice and gary brt, etc., as well as many of the area planning studies, market octavia studies, these are basically acknowledged that the land-use transportation plans need to be done more in a coordinated fashion. in addition the transportation sustainability program has come to focus with a cbc streamlining work. the second initiative from 2004 but we make a progress on is the idea of streets as public space. we don't have enough public open space. we have been using the available space more innovatively through things like sunday street, pavement to park, streetscape improvements such as avalencia and lela

water pool in its time, but we worked with the preservation opportunity and a lot of community stakeholders to try to salvage a sad situation and i'm proud that we've come up with a plan which is going to preserve and conserve some significant elements from the building, one of the historic portals on the southern side of the -- it's the southeastern side of the building and we're saving some of the roof tiles and we're going to reincorporate them into a landscape design that will work with the community to cultivate, and will provide some opportunities to enjoy the zoo area and the ocean bluffs, so although a sad moment, i think something happy will come from it and i really want to thank the fellow city agencies and the preservation community and a lot of the community leaders from the laplia area from their environment which was a sad and difficult decision. our community report for fiscal year 2011-2012 is here, we brought some additional copies for people who are in the public today to see, you'll find great overview, the report reflects what we've known for a long time, our staff memb

we got the stakeholders' across the communitiesç andç asked tm what is it about recovery you have livedugh, what would you like to see going forward, and what are the key concepts we need to develop. çthe first thing was leadershi. çthe mayor was up here. çyou look to your localñr officials and who they designate when it comes to how we will recover. the industries were thinking of pulling out of communities. when the leaders of the communities said that we will rebuild, our citizens are employees of these places. how are we going to rebuild to make that happen? they are looking for leadership. they are lookingç forç pre and post disaster planning. does anybody here have a recovery plan that is older than two years? one year? does anybodyç have a recovery plan in your community? [laughter] nancy, you have lots of work to do. çlooking at the post-disaster organizations and how you manage recovery, everybody comes together, what resources they can bring to bear and provide. one of the key concepts we have as i mentioned is leadership. having somebody in chargeç, working on this. w

> > i think that is the big misunderstanding, that there is this big trade-off between stakeholders.f you're creating value for customers, then maybe that is coming at the expense of the investors. or if you are philanthropic, that that necessarily is a loss to the organization. what we have found, conscious businesses create win-win-win strategies. > does it take courage for a ceo of a company, high-profile company, high-profile ceo, to say certain things that you know will have backlash. criticizing president obama. there have been people who say "i am not going to buy at whole foods anymore." does that matter to you? > > first of all, i never criticized president obama. i have never criticized president obama. i have questioned some of our economic policies, but i am not directly criticizing the president. i am not looking to be controversial. really i am just looking to be authentic and truthful. unfortunately a lot of times things get taken out of context, things get sensationalized. people just read those headlines. > but there is danger when you speak up, because people do ove

the conscious business creates strategies where all of the stakeholders are winning simultaneously. it's a failure of imagination and creativity. a conscious business figures out ways to avoid those tradeoffs. >> you've made some public comments about health care reform. i want to talk about this because i speak to a lot of ceos all the time and the affordable care act issing? they can't to say is way too expensive, impacting your business. earlier this week you likened the affordable care act to fascism. comments you pedalled away from saying it was a poor choice of words. what did you mean? talk to us about what you were trying to articulate. >> poor choice of words because it has so much emotional baggage for people due to the stuff in world war ii. but what i was trying to articulate is we're moving away from free enterprise capital lymph, which allows innovation, experimentation, creativity, allows the marketplace to create progress in health care, to more and more government controls, which will bog it down in bureaucracy, raise cost, not produce the progress that we need in h

since they needed to hear from somebody there are stakeholders out there that they think doing good work. our organization has a primary focus on low and very-low affordable housing, but we have been an advocate and part of the design of the inclusionary program all along. it's an incredibly important part of how we have housing for all, so to speak. the city's bmr program is functionally only city program for moderate income or some call middle-income permanently affordable housing stock. that is it and we're still waiting for information that shows us that the market is producing anything. in that income category it's above where our publicly subsidized affordable housing can hit. this is the program that frankly produces housing for the middle-class, who are not able to reach the market. it's impressive over the life of the program. i think you heard a lot of numbers, 1200 units,. that is a good track record. as you all know the housing trust fund was a big package. and within that, and i think really smartly, we don't see it as a giveaway, but we see it as a very intentional and thou