. >> stefano. >> stefano, nice to meet you. you're here to talk about the painting?> yeah. >> i'm looking just to accent stuff. >> right. that wall right there and this wall right here could be your accent wall, as well as that one right there. ♪ >> in order for me to move forward with my marketing plan, i wanna see any and everything that andrew has. so andrew wanted to take me back into the garage to show me his delivery vehicle. oh, this is cool. >> this is the fetchmobile. >> they wrapped and the whole deal? >> uh-huh. and look. and look, and look. >> well, i mean-- >> no. >> wait a minute. >> there is no "well." >> it's a scratch. so a team member did that? >> yeah. carelessness. >> it's called an accident. i mean, andrew, you do understand that things happen, right? >> oh, i understand, but not constantly. >> the question is do you have enough patience and tolerance to educate them, to train them, to forgive them? >> [scoffs] i have seen my employees whittle away at the integrity of la dogworks...by stupidity, by laziness. by not--not coming to work. you hire p