john and susan cooper were staying at the steigenberger aqua magic hotel in hurghada. on tuesday, and there were claims that the hotel's air—conditioning system might be to blame. concern following the death of the couple has led to other holiday—makers being flown home. the first have now arrived back in the uk, as katy austin reports. it is still unclear how men a p pa re ntly it is still unclear how men apparently fit and healthy couple died at this 5—star red sea resort. they both were in their 60s, found ill on tuesday. inspectors found no evidence of toxic gas leaks in their hotel room in the local hospital manager said fumes were unlikely to have caused their deaths. translation: i do not think it was gas poisoning because of a group of people were subject to gas leaks they would suffer from the same time for the same symptoms but in the case of this couple i got the first one out around 11am in the second at 5pm. ido one out around 11am in the second at 5pm. i do not think this was because. nearly half of his 300 customers at the hotel chose to fly home. when yo

tests are now being carried out on food, water and air conditioning at the steigenberger aqua magic hoteloticed something suspicious in the room the night they became ill. mum and my daughter went back to their bedroom. as soon as they went into the bedroom, my daughter said that they could smell something that was a little bit funny, that wasn't right. all they did, really, was spray a little perfume to try and eliminate the smell. they then fell asleep and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell and she wanted to come and return to my room. the tour company, thomas cook, says it's looking into every possibility and expects it to be ten days before the results of tests at the hotel are known. this is just a solo investigation which are carried out —— john cooper was a builder. his wife, susan, worked at a travel agents in the centre of burnley. she is described as "loyal and long serving" and the shop has been closed for the past few days as a mark of respect. postmortem results are expected in the next few days,

the family were staying at the 5—star steigenberger aqua magic hotel in the egyptian red sea resort oferator thomas cook said it would be removing all 300 customers from the hotel and although the circumstances of the couple's deaths was unclear that had been a raised report of the level of illness amongst guests. the hotel disputes this and some holiday—makers are worried. when anxiety levels are raised, people are talking to each other and the level of answers from thomas cook is disappointing. we flew out on tuesday and that was the day these poor people passed away. we should have been given the option whether to come here or not and we wouldn't have. ijust want to go home. janine travis has just come back from the same hotel and has spent the last three weeks on antibiotics. she and her partner both had terrible stomach cramps. he went downhill more rapidly than i did and he became quite unwell by the evening time. he wasjust in the room being violently sick. stomach cramps, nausea, dizziness, really, really unwell and i, by this time was in quite a lot of pain. for thomas cook, t

this is the steigenberger aqua magic hotel on egypt's red sea coast.ays there is no evidence of carbon monoxide poisoning here but because other tourists have been ill, they have decided to move their 300 holiday makers or bring them home early. it is entirely possible the deaths and illnesses are not linked. people staying here are an easy. everyone is really worried. people start talking and they start talking to each other. the answers from thomas cook is disappointing. we flew out oi'i cook is disappointing. we flew out on tuesday which is the day these are people died. i think we should have been given the option of whether to come or not. we would have not. thomas pitt have stopped taking bookings for the hotel and those due to travel in the next month will be offered an alternative. thomas cook says safety is its first priority. janine and his partner were unwell at their state. based on our story, if there is anything outbreak, they have made the right decision to remove all of the right decision to remove all of the passengers from the. susan

this is the steigenberger aqua magic hotel on egypt's red sea coast.o evidence of carbon monoxide poisoning here. but because of the tourists —— other tourists have been ill, it decided to move its 300 holiday—makers or bring them home early. it is entirely possible the deaths and the illnesses are not linked. but people staying here are uneasy. everybody is really worried and obviously as the anxiety raises and obviously as the anxiety raises and people start talking, talking to each other, they are looking for a nswe rs each other, they are looking for answers from thomas cook. it is really disappointing. we flew out on tuesday, the day that these poor people passed away and i am really sorry about what happened. but i think we should have been given the option whether to come or not to come and we would have not. thomas cook has stopped taking bookings for the hotel and people due to travel in the next month will be offered an alternative. the hotel management and other travel companies have denied an increase in illnesses but thomas cook says safet

john and susan cooper from burnley were staying at the steigenberger aqua magic hotel in hurghada. aths remained unclear. the couple's daughter who was also staying in the hotel says she believes the couples' deaths are suspicious. matt cole reports. they should still be enjoying sandy beaches and luxury pools, but holiday—makers have chosen the safety of a wet bank holiday weekend in britain over the uncertainty surrounding their luxury hotel in hurghada. when you find out at 10pm—10:30pm at night that two people have died two days ago, and nobody knows why. if they'd been open and transparent, i wouldn't have got on that plane. some people were quite irate and upset because they didn't have answers, instant answers, and you can't give instant answers because it's speculation. thomas cook did what they could. no—one had said a word until thursday. but it is a bit scary. the decision to evacuate all thomas cook customers from the aqua magic hotel followed the deaths ofjohn and susan cooper. they were on holiday with their daughter, who found them unwell in their room on tuesday. bot

the family were staying at the five—star steigenberger aqua magic hotel, in the egyptian red sea resorterator, thomas cook, said that although the circumstances of the coopers' deaths were unclear, there'd been reports of a raised level of illness amongst guests. the hotel disputes this. thomas cook is removing all 300 of its customers, offering them a different hotel or a flight home. everybody‘s really worried. we flew out on tuesday, which is the day that these poor, poor people passed away and i have to say i am really sorry about what happened. we would like to have been given the option whether to come or the knot, andi option whether to come or the knot, and ijust option whether to come or the knot, and i just want option whether to come or the knot, and ijust want go home. —— or not. janine traviss has just come back from the same hotel and has spent the last three weeks on antibiotics. she and her partner, lee brooke, both had terrible stomachs cramps. he went downhill more rapidly than i did and became quite unwell. by the evening time, he was just in the room being violently

it is worth pointing out that the steigenberger aqua magic hotel is still taking bookings, you can go, clearly the hotel doesn't believe that it has a serious problem. but thomas cook most certainly does. and to give you some more background on the hotel, the steigenberger aqua magic is a very well risk did german hotel in a chain which has lots of hotels right across egypt. i have not stayed in this particular one but in another one and it was a very good hotel and of course they will be doing everything they can to try to identify what may have happened in this tragic case. it makes it even more curious, effectively the brits are being evacuated but how many other guests will be staying there? well, it is only thomas cook guests who are being moved out and thomas cook is moving out notjust its british guests but also german and other nationalities as well. they say health and safety is their priority and they don't want to take any chances, and they're moving people to other hotels in the resort. they also say people who are booked to travel and stay at this hotel over the next four

john and susan cooper from burnley were staying at the steigenberger aqua magic hotel in hurghada. he circumstances of the unexplained deaths remained unclear. the couple's daughter, who was also staying in the hotel, says she believes her parents‘ deaths are suspicious. matt cole reports. they should still be enjoying sandy beaches and luxury pools, but holiday—makers have chosen the safety of a wet bank holiday weekend in britain over the uncertainty surrounding their luxury hotel in hurghada. when you find out at 10pm—10:30pm at night that two people have died two days ago, and nobody knows why. if they'd been open and transparent, i wouldn't have got on that plane. some people were quite irate and upset because they didn't have answers, instant answers, and you can't give instant answers because it's speculation. thomas cook did what they could. no—one had said a word until thursday. but it is a bit scary. the decision to evacuate all thomas cook customers from the aqua magic hotel followed the deaths ofjohn and susan cooper. they were on holiday with their daughter, who found t

john and susan cooper were staying at the steigenberger aqua magic hotel in hurghada. onditioning system might be to blame. concern following the deaths led to other holidaymakers being flown home. the first have now arrived back in the uk, as katy austin reports. it's still unclear how an apparently fit and healthy couple died at this 5—star resort. the couple, in their 60s, were found on tuesday at the aqua magic hotel. inspectors found no evidence of toxic gas leaks in their hotel room, and a local manager said fumes were unlikely to have caused their deaths. translation: i don't think it was gas poisoning, because if a group of people were subjected to gas leaks, they would also offer at the same time, from the same symptoms, like suffocation. and in the case of this couple, i got the first one at around 11 a:m., and the second at five p:m., so i don't think this was the cause. nearly half of thomas cook's 300 customers at the hotel chose to fly home. when you find out at ten p:m. , 10:30pm at night that two people have died two days ago and nobody knows why, and th

the family were staying at the 5—star steigenberger aqua magic hotel in the egyptian red sea resort ofr operator thomas cook said it would be removing all 300 customers from the hotel and although the circumstances of the couple's depth was unclear that had been a race report of the level of illness amongst guests. the hotel disputes this and some holiday—makers are worried. hotel disputes this and some holiday-makers are worried. when anxiety holiday-makers are worried. when a nxiety levels holiday-makers are worried. when anxiety levels are raised, people are talking to each other and the level of a nswers are talking to each other and the level of answers from thomas cook is disappointing. we flew out on tuesday and that was the day these poor people passed away. we should have been given the option whether to come here or not and we wouldn't have. i just to come here or not and we wouldn't have. ijust want to come here or not and we wouldn't have. i just want to go to come here or not and we wouldn't have. ijust want to go home. janine travis has just come back from the same hotel

tests are now being carried out on food, water and air conditioning at the steigenberger aqua magic hotelheir granddaughter noticed something suspicious in the room the night they became ill. mum and my daughter went back to their bedroom. as soon as they went into the bedroom, my daughter said that they could smell something that was a little bit funny, that wasn‘t right. all they did, really, was spray a little perfume to try and eliminate the smell. they then fell asleep and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell and she wanted to come and return to my room. the tour company, thomas cook, says it‘s looking into every possibility and expects it to be ten days before the results of tests at the hotel are known. this isjust a solo investigation which are carried out by our independent experts, in collaboration, of course, with the prosecutors in egypt and we have to leave them, what exactly they are testing. i totally trust that they are testing the right things. john cooper was a builder. his wife, susan, worked

tests are now being carried out on food, water and air conditioning at the steigenberger aqua magic hoteltablish how the couple died. their granddaughter noticed something suspicious in the room the night they became ill. mum and my daughter went back to their bedroom. as soon as they went into the bedroom, my daughter said that they could smell something that was a little bit funny, that wasn't right. all they did, really, was spray a little perfume to try and eliminate the smell. they then fell asleep and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell and she wanted to come and return to my room. the tour company, thomas cook, says it's looking into every possibility and expects it to be ten days before the results of tests at the hotel are known. this isjust a solo investigation which are carried out by our independent experts, in collaboration, of course, with the prosecutors in egypt and we have to leave them, what exactly they are testing. i totally trust that they are testing the right things. john cooper was a bu

tests are now being carried out on food, water and air conditioning at the steigenberger aqua magic hotelry to establish how the couple died. their granddaughter noticed something suspicious in the room the night they became ill. mum and my daughter went back to their bedroom. as soon as they went into the bedroom, my daughter said that they could smell something that was a little bit funny, that wasn't right. all they did, really, was spray a little perfume to try and eliminate the smell. they then fell asleep and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell and she wanted to come and return to my room. the tour company, thomas cook, says it's looking into every possibility and expects it to be ten days before the results of tests at the hotel are known. this isjust a solo investigation which are carried out by our independent experts, in collaboration, of course, with the prosecutors in egypt and we have to leave them, what exactly they are testing. i totally trust that they are testing the right things. john cooper

tests are now being carried out on food, water and air conditioning at the steigenberger aqua magic hotelties try to establish how the couple died. their daughter says another member of the family had smelt something in the room that made her feel nauseous the day before the deaths. but the tour company, thomas cook, says there is so far no evidence of why they died. this is just a thorough investigation, which is carried out by our independent experts, in cooperation, of course with the prosecutors in egypt. what are they testing? i totally trust they are testing the right things. kelly 0rmerod is adamant her parents did not die of natural causes. when they went back to that room that evening, there was something in that room that actually killed them. whether they have inhaled something that has poisoned them, i don't know. i can only have my opinion on what has gone on. postmortem results are expected in the next few days, but it could be weeks before kelly 0rmerod is allowed to bring her parents‘ bodies home. tour de france champion geraint thomas has called for helmets to be made com

john and susan cooper from burnley were staying at the steigenberger aqua magic hotel in hurghada. rounding their deaths remains unclear. katy austin reports. arriving home, all of thomas cook's 300 customers from the aqua magic hotel have now left. nearly half have flown back to the uk, while others have moved hotels. when you find out at ten, 10:30pm at night that two people have died two days ago, and nobody knows why and they obviously came down ill quite suddenly, haven't had a chance to get a doctor first. then yes, i'm wondering what's happening to my kids when they're sleeping. some people were quite irate and upset because they didn't have instant answers. you cannot give instant answers because it's speculation. thomas cook did what they could and everything they did was spot on, if you ask me. john and susan cooper, both in their 60s, died after being found ill on tuesday at the hotel in the hurghada area of egypt. their daughter, kelly ormerod, has told the bbc something doesn't add up about their death at the 5—star resort. egyptian authorities said it was initially tho

the family were staying at the five—star steigenberger aqua magic hotel in the egyptian red sea resorteir tour operator, thomas cook, said that although the circumstances of the coopers' deaths were unclear, there'd been reports of a raised the level of illness amongst guests. the hotel disputes this. thomas cook is removing all 300 of its customers, offering them a different hotel or a flight home. everybody‘s really worried, and obviously as anxiety raises we flew out on tuesday, which is the day that the poor, poor people passed away, and i must say i'm really sorry about what happened. but i think we should have been given the opportunity whether to come or not to come, and we would have not, and now we've chosen to go home, i've got two small children. absolutely dreadful, all i could think of was, like, "i just want to go home." janine traviss has just come back from the same hotel and has spent the last three weeks on antibiotics. she and her partner, lee brooke, both had terrible stomachs cramps. he went downhill more rapidly than i did and became quite unwell. by the evening t

the couple had been staying at the steigenberger aqua magic hotel in the coastal resort.s some public interest news organisations could be funded by a tax on large technology companies like google and facebook. in a speech in edinburgh, mr corbyn said some of the money could be used to make the tv licence fee cheaper for poorer households. the conservatives say the plans amount to an internet tax that would be passed on to customers. here's david sillito. it's been a tough few years in the news business. many local papers have seen their circulation drop by more than 75% in ten years, and then, when you ask if people believe what they do read, you get this. no, absolutely not. i do not, no. half of it, not all of it. sometimes. a hell of a lot of times, not. but we are increasingly glued to our phones that's making some firms very rich, and sojeremy corbyn stood up today to announce ideas to change the media landscape. he wants to tax the tech giants and use that money to support what he says will be public interestjournalism. we can build a free, vibrant, democratic and

anyone staying at the steigenberger aqua magic hotel should follow the advice of their tour operators tourism minister has told the bbc investigators will report within ten days. katy austin, bbc news. hawaii has seen more floods and landslides, as storm lane makes its way past the islands. the former hurricane has been downgraded to a tropical storm. but authorities are warning that lives are still at risk. it's the biggest storm to hit the pacific island group in nearly three decades. earlier, our north america correspondent, james cook, who's on the island of maui, gave us an update. it's still pretty windy, not nearly as windy as it was. the interesting thing here has been the storm surge, the pacific ocean beside me here has been churned up a brownish colour. it has been on and off pretty heavy rain. but there is some news that has been changing and that is this is now no longer a hurricane, it has been downgraded to a tropical storm. good news of course for hawaii but the may yet be a sting in the tail because the heavy rain which has already caused destruction, landslides and

they were staying at the steigenberger aqua magic hotel in the red sea resort of hurghada. 0merod said herfather, who was 69, died in his room and her mother died in hospital. the couple had booked the holiday with thomas cook, and the travel company says it's offering its 300 customers alternative hotels or the option to return home. dan johnson reports. what caused john and susan cooper's deaths? their daughter says john collapsed in his room on tuesday and susan fell ill a few hours later. the egyptian authorities said they both suffered low blood pressure and heart failure. this is the steigenberger aqua magic on egypt's red sea coast. thomas cook says there is no evidence of carbon monoxide poisoning here but because other tourists had been ill it decided to move its 300 other holidaymakers or bring them hold early. it is entirely possible the deaths and the illnesses aren't linked at people staying here are uneasy. everybody is really worried and obviously, as the anxiety raises, people start talking to each other and the lack of answers from thomas cook is really dis

susan and john cooper, from burnley, were staying at the steigenberger aqua magic hotel when their daughterred them unwell. they died a short while after. egyptian investigators say no trace of poisonous gas has been found in the room. as soon as they went into the bedroom, my daughter said that they could smell something that was a little bit sunny, that wasn't right. all they did really was spray a bit of perfume to eliminate the smell. they then fell asleep, and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell, and she wanted to come and returned to my room. people are being warned about buying fake versions of well—known cosmetic brands, after toxic chemicals were found in seized goods. the local government association said hundreds of thousands of pounds‘ worth of goods have been found by councils, and the products could pose serious health risks, including chemical burns and skin rashes. the lga added it costs taxpayers and businesses thousands of pounds every year. a second tribute to remember those killed in the gren

anyone staying at the steigenberger aqua magic hotel should follow the advice of their tour operatorm minister has told the bbc investigators will report within ten days. katy austin, bbc news. the headlines on bbc news... at the start of his historic visit to ireland, pope francis has spoken of his shame at the failure of the catholic church to address the abuse of children by priests. women in england are to be allowed to take the second of two early abortion pills in their own homes instead of in a clinic. ajewish man, who believes he was one of the british zionists whojeremy corbyn said didn't "understand english irony", demands an apology from the labour leader. rohingya refugees living in bangladesh have been staging angry protests. they come exactly a year after they were forced from their homes in myanmar during a military crackdown. thousands marched in their camps near cox's bazaar. our south asia regional editor anbarasan ethirajan has more. demanding justice, angry rohingya refugees marched through camps in bangladesh and cox's bazaar‘s district. emotions were running hig

alison cope was staying at the steigenberger aqua magic hotel with her family when john and susan cooper the cooper family. they are the priority in this case. i'm herejust, you know, to its buying what happened to me personally but my condolences are with the cooper family —— to explain what. thomas cook didn't tell us what. thomas cook didn't tell us what happened, it was rumours going around the hotel and one of the cooperfamily around the hotel and one of the cooper family approached my granddaughter at the bar asking if she was english, she said yes, they burst into tears saying our parents are dead. we think it is carbon monoxide and we contacted thomas cook and said we've heard this, what's going on? they said we can confirm two deaths at the hotel, we can't confirm the cause but we advise you to see the doctor. that's the only response from thomas cook until the thursday. the only response from thomas cook untilthe thursday. did the only response from thomas cook until the thursday. did you're anyone in your family get ill at all? yeah, we were ill about four days into our holida

there is obviously a problem with the hotel, but that hotel itself has had very good ratings before, 96% approval, i think. the steigenberger aqua magich and safety extremely seriously and they are moving everybody out as a precaution. there may well be issues that involve food at the hotel, we don't know yet. but it might also be that there is an illness that is spreading that is particularly wieland and dangerous. —— virulent. and this tragedy at the moment is having medical authorities examining it and subsequently there will be a police investigation i guess they as well. it is worth saying that those resorts had suffered with bookings over recent yea rs resorts had suffered with bookings over recent years but as i understand it had risen dramatically recently. yes. and once again it's become a popular destination with british tourists? yes. hurghada has willy taken over from sharm el—sheikh, which is still off—limits three years after a russian jet was downed, british tourists are still being told not to go there. hurghada has taken over. the number of british people going to egypt this year we understand has almost doubled. much

john cooper and his wife susan from burnley in lancashire, died at the hotel steigenberger aqua magica. the circumstances of their deaths are unknown although egyptian authorities have said that there was no criminal suspicion behind the deaths of the two british tourists adding that they died of "natural causes." thomas cook have sent us the following statement: janette rawlingson has been staying at the hotel in the resort where the couple died and criticised thomas cook's response to their deaths. i have had an upset. 0vernight. any because of my persistence, i went out to a local supermarket to get my two children's food because i did not want to be in the restaurant. basically they do not know what has happened at all. everyone is really worried. as anxiety raises and people start talking, they are talking to each other. the lack of a nswe i’s talking to each other. the lack of answers from thomas cook is really disappointing. we flew out on tuesday which is a davies for people passed away. i am really sorry about what has happened. —— which is the day. we have chosen to go home.