stella chou. >> it looks great. >> thank you. happy new year. my name is stella chou. so thank you for the introduction. we will also touch base on information about the sf auction program as well as the in-treatment process. we'll look at what we need for the program. followed by we will be sharing our communication and our plan prior to our initial shipment in calendar year 2025. and after that, we will also provide a summary of program changes if the shipment policy is approved and implemented followed by our plan exit staff and the q&a section. our objective today this sf city auction shipment policy has been approved by the health commission's finance and planning committee on december 7th. and today we are here to ask the commission to approve this and allow us to move forward with the implementation. the issue here is that the department's goal has been to ensure the program participants can maximize the use of the benefits. in june last year, the health commission approved the sf co to make the program easier for the employees to access. under that program approved by the health commission, we are implementing multiple projects to achieve our goals. in addition to that, the program also has a backlog of accounts and contributions that have been inactive for multiple years. as a result, we're here to propose continuing this project under the sfco communication projects to improve the utilization of the project and we ask the health commission to approve when eligible to inactive program funds based on the state and the city's current shipment process. a little bit background on the city auction program. the board of supervisors in 2006 approved the health care security ordnance which created the san francisco city program. launched the sf city auction program as one way for employers to meet the employers spending pilot we also contracted san francisco health plans to the program including managing the sf medical reimbursement account referred to as sf benefits and also managing the poor accounts where contributions are initially deposited before they move to the accounts. in june last year, the simplification program was approved to increase the utilization and employee engagement through three mechanisms including the simplified wellness process. why all this again, they are under this project, they are all under way. this problem always has some level of account as the program grows. just to share with you what are we doing currently in terms of communication and knowledge and data projects. one of them is to renting our program website. we are also replacing our existing logo to increase employee trust in the program. we are also rewriting the all employee materials to the 8th grade level. this is all under way and also learning from one of our pilots in 2021 call healthy airport pilot. we learned that the employers warranted highly influential in terms of optimized enrollment of the employees. so our plan is to further expand these employer pilots this year for employers that with large numbers of employees that have not set up their account. as part of this data project, we've also contracted with transunion to perform auto mated and searches for updated employee information. so what is the. it can be transferred to the local agency after a period of three years. and the city can have such process already if managed through the treasurer and tax collector's office and it's governed by the state law as well. and in the last i would say year also, they've been meeting with the mayor's office, the controllers, city attorney, through draft policies to draft this policy in process to initiate a new fund in this program. why do we need to initiate? back in 2015, the health commission approved and deactivation policy for the sfmra and the activation policy only deals with the this program will always have a fund. which at the end of the year will have so it's inevitable as the account grows. we would like to propose this shipment policy to allow us to initiate the inactive funds totalling the state's shipment process managed by the treasurer and tax collector's office. and, again, the city has been implementing this shipment process for various programs. and because, you know, we established this program in 2008 and it's been 18 years. so we have an unusual large sum of money that's that has been inactive for over three years. so it's about $104 million which we present about 7.6 of the total percentage ever. our future projections will be about $36 million annually which means that 90% of the employer contribution funds are going back to the employees. but we can do to a budget drop. next, i would like to share our plans before the initial shipment happens. our communication and outreach lan to further reach out to this next town. if this policy is approved by the commissioners our plan is to stop the outreach plan in april april. so we will implement this policy starting in july and urge them to activate the account. and counting gym, the three year period required by law will start to kick in and during that three years, our plan is to conduct an additional and more consistent and targeted notification and outreach to the employer and employees and our detail of what plans need to be out in the next few months and after that, three years of that period, if it's still inactive after all these outreach efforts, we will follow the state laws, we'll follow the city's shipment process and notify the city that the city will now issue the funds unless they, you know, within the statuary period which is within 45 to 60 days. we will also do any publications in the newspaper as required by law to make sure that we get that information out and that's when the fund will be instituted in the general fund. that's the time line we are seeing. so now let's look at a summary of changes if this policy is approved and implemented. hoping for your contribution. once we implement this new policy, the city will hold all the employer contributions. as of today, the health plan pays all claims and other program costs directly and after the new policy is implemented instead of an. >> and lastly, we mentioned the two pool funds. we have an activation policy in place, but the unassigned pool accounts which was started in 2016 which would have no policy to address it's activated. so we whether follow the same shipment process. if the department will continue to work with other city agencies and san francisco health plan to implement policies in the next few months and next in the again, starting in april, we will increase our outreach and community efforts from april to june and then throughout the three years. we will also need to implement the existing city policy within the city program. and in order to enable the san francisco health plan like it does now. we will need to set up the new bank account and set up a process to do this day-to-day activities. and we will need to review all and notifying all employees. in the next few months, our plan is to come back to the health commissioners and and today as the health commission approves this policy to start to implement shipment policy we also have alice from the finance department and we have the san francisco health plan representatives who are here to answer any questions you may have. as not requested, i will stop sharing so we can see our faces better. >> secretary: commissioners, i will check for public comment. first on the line, if you'd like to make a comment, please press star 3 now. >> fishs, any questions or comments before we move on to the next item. commissioner green. >> vice president green: thank you for the elaboration of information. it helps clarify this a great. i'm wondering if you can answer a few questions that i have. from your answer, it sounds like the office of labor is responsible and i wonder if you can comment on two things. first of all, you know, how that will unfold as you produce these materials which should be much more understandable than they were in the past, how that will unfold and the other question i have if you've apparently been using transunion for awhile. we still have $104 million that hasn't been claimed and if i read correctly, if someone contributes funds in 2008 and passed away in 2011, if you did find family members, it would be too late for them to tap into the funds. people may not have been as clear in the past and i'm wondering whether everyone has confidence that we're doing what we can to reach out. >> first, i will take the question on the office of labor standards enforcement and then i'll give the rest of the. >> once this policy is approved by the to understand what changes we need to make and based on last year, we know that's critical if we want to further optimize the employee because that pilot is incredible. we have over 70% employees enrolled after the presentation. so that leaves some time to kind of let them learn from that. but, in our next update in a couple months, we're hoping in a few months, we've announced, we can provide you updates to your question about the olse and did that answer your question, commissioner green? >> vice president green: backward reaching question. >> yeah. and then for the rest may i ask you to clarify? >> sure. thanks for the question. so yes, we use transunion which is a credit agency. but it's actually used for people where we have bad data and so that is used consistently to try and get because that's the last thing we want to see is the return mail, the vast volumes of return mail that we get. i think the bigger answer to your question though is there are thousands of employees that we actually have valid data for today that are not actually setting up their accounts. and so that's what stella is sort of talking about is that's really the problem is trying to reach them. it's very difficult in some cases and what you're seeing is like, you know, this accumulation of many years right of population, but from a -- i think what you're trying to get at is what you're doing to try to make sure that people today know and will use their money and that has been we really have to start leveraging employer voice more because that's also been part of the logo change. it's like it didn't say the city and county of san francisco, so people just toss that kind of stuff. it's also a problem that you have large numbers of people in service and retail and entities that have termed through many jobs. so they don't even remember they have contributions from two jobs ago. so that is our challenge is really trying to reach those folks who are fairly disconnected, don't understand the programs that's a lot of simplification kind of changes and we have three years to reach them because what has ha
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