nbc's stephanie gosk with the story first reported by our chicago station wmaq. >> the whole room went bizarre. it was an emergency. >> chicago emergency, jennings. >> reporter: the 52-year-old pennsylvania native was far from home and suffering from a major stroke. >> i'm at the thompson chicago hotel. >> you're what >> sorry, it's hard to talk. >> reporter: the call transferred to paramedics. >> so what is it you're looking for, sir >> an ambulance. i'm dizzy. my face is going numb. >> what is your address, sir >> i'm at the thompson chicago hotel. >> reporter: again says where he is. >> i need you to look on a business card or something and see what the address is, sir. >> i'm so dizzy i can't stand up. >> reporter: instead of looking up the address of the hotel, the dispatcher asks him to find it himself. >> the thompson chicagte i'm not there. you are. i need you to help yourself here a little bit and get us an address so we can get you an ambulance. >> i finally got frustrated and i hung up from 911 and i'm now lying in the bed staring at the ceiling thinking this is it. >> repor

stephanie gosk, nbc news, new york >>> up next here, the thanksgiving hotline that just might save the day. >>> finally, while millions of us will be talking turkey this week, i think it's fair to say that no one does it quite like the woman kevin tibbles met. >> reporter: americans will carve some 46 million turkeys this thanksgiving, and should things go horribly wrong in the kitchen, who you gonna call >> talk turkey hotline, this is carol, how can i help you? >> reporter: carol miller has been answering panicked calls for 36 years. >> when i started, it was mostly women that called, but now about 25% of men are calling. >> reporter: and they've heard it all turkeys accidentally stuffed with match boxcars, turkeys dressed in a bikini, freezer. there is nothing that stumps these talk line verafaly that was they had ten turkeys in the tub in the hotel. >> ten turkeys in a bathtub. >> yeah, i know. >> reporter: once it's thawed -- >> here it goes. >> reporter: the magic begins >> look at that! >> it looks like it's done because it's a beautiful color, but you can't tell by color. what

here's stephanie gosk. >> reporter: less than a week after an interview widely described as disastrous >> you were staying at the house of a convicted sex offender >> it was a convenient place to stay. >> reporter: prince andrew, queen elizabeth's second son, made a surprise announcement he is stipulating down from all public duties writing in a statement, it has become clear to me over the last few days that the circumstances relating to my former association with jeffrey epstein have become a major disruption to my family's work. the prince, who expressed sympathy for epstein's victims and a willingness to work with law enforcement, also says in today's statement that he continues to unequivocally regret his ill-judged connection to the financier, something that was less than clear in the recent interview. >> do you regret the whole friendship with epstein? >> now still not, for the reason being is that the, the people that i met and the opportunities that i was given to learn either by him or because of him were actually very useful >> reporter: since that interview, a number of com

stephanie gosk has more. >> whoa! hello. whoa >> reporter: the announcers were stunned. >> gosh, that's one of the worst things i have ever seen on a professional sports field. >> reporter: the browns star defensive end myles garrett hit the steelers quarterback in the head with a helmet it started with a late sack on mason rudolph, turning into a brawl. garrett ripped off rudolph's helmet and then violently swung it. >> oh, gosh. >> man this is a multiple game suspension right here. >> reporter: and garrett is out at least through the end of the season possibly longer. >> what i do is -- it was foolish and i shouldn't have allowed myself to slip like that. >> reporter: today in a statement, garrett apologized adding i made a terrible mistake. both teams have been slapped with $250,000 fines. for garrett it had been a rocky season there was this punch in week 1 and a fine after a late hit in week 2. >> these are images that the nfl doesn't want parents to see because this is the kind of thing that causes a mom or a dad to tu

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stephanie gosk, nbc news, new york >>> police in new jersey got a call that a car was left sitting on train tracks. the driver who was allegedly drunk was away from the tracks talking to officers when -- nobody was injured the driver of that camry was charged with driving while intoxicated. >>> all right. let's check in with nbc military bill karins. stormy weather ahead. >> a big storm in the southwest that is going to impact a lot of people's travel weekend plans across the country now that storm is just south of vegas. we also have a little weak storm movingn ouday. so here's how it's going to play out. as we go through the next three or four days, on friday we're going to watch the storm ove rain frottl the way down to lou. on saturday, the heavier rain will move into areas through the southeast. maybe a little bit of snow on the north side of it, but not a lot. saturday evening, heavy rain into the mid-atlantic region looks like the heaviest rain in new england as we go through saturday night and into the morning. windy, tootexas, but late-day rn moving into areas like dallas and

stephanie gosk, nbc news, new york >>> just ahead, a warning before you sneak a bite to fido under thele this thanksgiving. >>> and a new study reveals that monecay n buy happiness but you'll need deep pockets in a lot of cities. jet and it's awe. it's an all-in-one that absorbs dirt and grime deep inside. and it helps prevent streaks and haze. stop cleaning. start swiffering sleep this amazing? that's a zzzquil pure zzzs sleep. while anim naturally superior sleep. too many after-parties. new neutrogena® bright boost with dullness-fighting neoglucosamine. boosts cell turnover by 10 times for instantly brighter skin. bright boost neutrogena®. backseat chefs peer inside your oven but you've cleaned off all the baked-on business from meals past with easy off so, the only thing they see is that beautiful bird go ahead, let 'em judge ♪upbeat musieverything was so fresh in the beginning. [sniff] ♪ dramatic music♪ but that plug quickly faded. ♪upbeat music luckily there's febreze plug. it cleans away odors and freshens for 1200 hours. [deep inhale] breathe happy with febreze plug. tand this i

and nbc's stephanie gosk has the latest for us. >> reporter: the monday morning headlines say it all.nce an due's attempt to explain his friend schiff with jeffrey epstein back firing. >> you've been on his private plane? >> yes. >> you've been to stay on his private island? >> yes. >> you've stayed at his home in palm beach? >> yes. >> reporter: the duke of hjorth generating a new wave of questions in what has become a sea of speculation surrounding his ties to epstein. prince andrew denied he ever saw his former present with underage girls. in a pointed and detailed interview with the bbc. >> do i rye get tegret the fact quite obviously has conducted himself in a manner unbecoming, yes. >> unbecoming? he was a sex offend. >> i'm sorry i'm being polite. >> reporter: he was specifically asked about the visit to the manhattan mansion. after the financier pleaded guilty to soliciting minors for prostitution. >> i went there for the sole purpose of saying to him because he had been convicted because inappropriate for us to be seen together. >> reporter: despite ending their friendship, p

guards were charged with making false records to cover up their failure to keep checking on him stephanie gosk has details. >> reporter: at a federal prison in manhattan, jeffrey epstein half hour. instead, prison cameras reveal the accused sex trafficker went unchecked from approximately 10:30 p.m. august 9th until 6:30 a.m. the next day when he was found dead in his cell, according to federal prosecutors. in fact, during that time, no one entered the unit where he was being held the official cause of death remains suicide. now the two guards who were on duty that night face criminal charges, falsifying records and conspiracy according to the indictment, michael thomas and tova noel sat at their desk, browsed the internet, and moved around the common area. for two hours they appeared to be asleep. one of them had worked a double shift, 16 hours straight both pleaded not guilty when epstein was discovered, prosecutors say, thomas told a supervisor we didn't do any rounds. epstein was being held in an eight-person special housing unit in a cell just 15 feet away from the officers, put there bec

. >> caroline johnson opens up about the highs and lows of life in the cockpit here's nbc's stephanie goskdn't get enough. >> reporter: it's one of the most exhilarating, dangerous and critical military roles. did you realize in that moment when you first started flight school just how dangerous it was? >> i had no idea >> reporter: as an f-18 supe hornet weapons system pilot, caroline johnson was one of the first women to fly a combat mission in iraq, following the pullout in 2007, dropping bombs on isis. >> reporter: how dangerous it is on a flight craft in an aircraft carrier. >> at any time, you're seconds away from death. >> reporter: after graduating from the u.s. naval academy in 2009, johnson joined the navy's elite aviation team. during her deployment on the uss george h.w. bush in 2014, her squadron deployed the first weapons on isis in iraq and the first weapons into syria >> i was in a an operational squadron for two years, and executed one combat deployment, and it was nine months, i flew 42 combat missions and was quite engaged over there >> reporter: on these missions what w

label over rights to her music she sent a message to fans using a medley of her biggest hits stephanie gosk is following this for us. >> what a show, guys, it was a highly anticipated performance that almost didn't happen according to taylor, and while she did not speak out about the issue last night, she definitely let her music do the talking overnight at the american music awards, superstar taylor swift making a powerful statement her performance. ♪ i'm so sick of this >> kicking things off with her feminist anthem, the men, all wearing white jackets with the names of her first six albums, at the heart of an ongoing feud with her former label, big record machine records. swift recently claimed the label, which owns her master recordings was trying to block her from performing a medley of her biggest hits at the amas so from her country roots. >> ♪ he's the reason for the tear drops on my guitar ♪ >> to her rise as a pop star the star turned to fans writing about the record executives, the message being sent to me is very clear, basically be a good little girl and shut up or you'll be pun

. >> a lot of people are talking about this one nbc's stephanie gosk is here with more. >> not sure everyonethe u.s. that will hide your like count from public view. the goal, to make the photo sharing site less competitive, but not everyone is jumping on board with the idea. like it or not, a big change is coming to to instagram, starting this week, the social media platform will begin hiding the number of likes on some posts in the u.s. >> the idea is to depressurize instagram, make it less of a competition, give people space to connect people that they love, things that inspire them. >> already tested in seven other countries, the change doesn't mean the end of like counts all together you're still able to see how many likes a post received but your followers won't just last month, the head of instagram, adam mosseri, discussed ways to make instagram less of a popularity contest, especially for young people. >> it will hopefully for the better change how people feel about the platform they might also use it differently. >> reporter: earning the stamp of approval from one of instagram's bi

nbc's stephanie gosk joins us with the latest on this a lot of mouths dropped when they heard this interviewy. good morning to you guys one royal watcher describes it as a plane crashing into an oil tanker causing a tsunami kind of bad. prince andrew was grilled on every detail of the allegations that he had sex with a teenage girl and his friendship with epstein. it was at times both awkward and uncomfortable and the fallout keeps coming the monday morning headlines say it all, prince andrew's attempt to explain his friendship with accused sex trafficker jeffrey epstein backfiring >> you've been on his private plane. >> yes >> you've been to stay on his private island. >> yes >> you've stayed at his home in palm beach. >> yes >> the duke of york generating a new wave of questions in what has become a sea of speculation surrounding his ties to epstein. prince andrew denied he ever saw his former friend with underaged girls in a pointed and detailed interview with the bbc. >> do i regret the fact that he has quite obviously conducted himself in a manner unbecoming, yes. >> unbecoming, he was