. >> reporter: stephanie heinz escaped the fire that startd in her building around 5. you go to bed, climb out your window without your shoes on. >> reporter: the fire may have started small but it quickly swallowed the 8-undercomplex and damaged adjacent building. >> the stairwell had collapsed between the second and third floor. we made the decision to pull everybody out and go defensive on it. three people were transported to nearby st. fran cyst hospital and treated for smoke inhalation but no one was seriously hurt, at least not physically. >> you find something, that's good, guys. >> reporter: financially, that's another matter. these band mate were among the people evacuated. their instruments were in there. >> i'm working, working, everything is gone. everything is burned down. i have nothing. >> reporter: the red cross is helping at least 40 displaced residents to find temporary accommodations so they can focus on replating their possession and rebuilding their lives. supervisor david chu tells us that many of the displaced are renters and some without insuran