. >> steve eagan directs sales at -- >> if we say the word ship, for example, that could be miss construed a number of ways. >> a medical grade mask with a transparent panel that allows the speakers mouth to be visible. people often rely on lip reading to see what somebody said. >> the patient is more compliant when they feel their caregiver and genuine and impempathetic a cares about them. miscommunication can cause serious problems. >> with masks widely used by the public and medical staff, she believes the see through panel addresses hearing difficulty and human connection. >> obviously with covid-19, people are sick and critically ill and they need to be able to have their family members have those moments where they connect emotionally. >> the masks have been tested by sir skwrup surgeons. >> in the meantime if you are having difficulty understanding somebody, stop and ask them to repeat themselves, and as a backup always carry a note pad with you and write down critical details you don't want to be misunderstood. >>> high school grads face a decision, attend virtual classes or maybe