at george mason university. steve. [applause] steve is going to introduce the panel to you.es. did we lose steve? maybe i would just cozy up here and ask you a few questions. this panel is going to be talking about, appropriately, ideas and innovation. >> a mic. good morning, everybody. good morning, gentlemen. the mic is of little messy here. michael, you had a big weekend? so kennedy center, i think of people like me. old. we like our beethoven's "5th." we are thrilled with an oscar and hammerstein revival. a large base of your customers and donors are pretty conservative and set in their ways, and they know what they like. >> there was the edsall, a car by ford, which was the first car designed by focus groups. ford held on focus groups all over the world, asking them which is the steering wheel that you like the best, and this car was based on all of that, and they could not sell one of them, and this has been a guiding principle for me and the work we create, which is most people, if you ask them what is the greatest arts experience they have ever had, it is interesting