as you read the book and you hear more from steven goldsmith, you'll get carbon monoxide what he did there and the book "seamless city" once again is on sale and i urge to you stop by and look at that. but first here to introduce him is the former chairman of the manhattan institute's own center for civic innovation, now a project of this center on state and local leadership, the honorable steven goldsmith. now, if ever there was a public official who truly embodies in my opinion thoughtful, selfless and innovative policy-making, that's steven goldsmith. he's currently the deputy mayor for operations here in new york. he has a very simple mandate promulgated by mayor bloomberg. create a mandate for the 21st century that is smaller, more efficient and more cost-effective. good luck with that. [laughter] >> using the skills and commitments that the mayor gains while mayor of indianapolis from 1992 to 1999, deputy mayor goldsmith has a remarkable playbook from which to work and which to share with us today and to share with people like rick baker and others. under mayor goldsmith's lead