this week we're joined by the steven ole macker of the associated press to take a look at a computer system that after six years and nearly $300 million in development costs still is nowhere near ready. what is this computer system that we're going to be talking about today? >> guest: well, this is a computer system that helps the agency process disability claims. so when a person first applies for disability benefits, they go to a state agency, and these agencies are affiliated with the social security administration, but they're run by the states, and there are 54 separate agencies across the country. and each one has their own individual computer system. and six years ago the social security administration embarked on this plan to replace all 54 of these computer systems with one massive system that would help them process applications coming into the system and track them as they work their way through the system. >> host: and so on the benefits of what this was supposed to do, were the benefits going to be financial benefits? wait time reductions? what were we supposed to see fr