when i called the compound, it was steven snyder. >> steven snyder was koresh's top lieutenant. >> herted screaming through the phone that we had no right to be there, to get off the property immediately. i tried to stay calm. i said, steve, we have to talk. we have to work this out. you and i have to work this out. people are dying. people are hurt. we need to stop the shooting. >> soon cavanaugh is talking directly with david koresh. >> anything is okay. >> i had a radio mike in one ear with an agent pleading for his life, and i had this guy on the phone who thought he was god. >> checking now our top stories on prime news. in waco, texas, at least four federal agents are dead and 14 are injured in a shoot-out with members of a religious cult. >> it takes negotiators two and a half hours, and then the top priority is to regain wounded from the compound. the whole scene has the look of a war zone. >> when i first got there, it was a very tense, uncomfortable environment. >> special agent randy parsons is dispatched from washington d.c., but parsons and his colleagues aren't there sim