on public sites like stubhub.o we followed the trail there. >> if it's illegal, they will find a way to work around it. >> he says stubhub identifies bot users and kicks them out. but stubhub can't catch them ul. >> unless we know where they purchase those tickets and how they purchase them, what they use to purchase them, we don't know that -- where they have acquired those tickets or how. >> senator moran's office tells us he plans to question the federal trade commission about its nonexistent enforcement of the bots act later this month. we will be on the lookout for that. what can you do? you can try to get ahead of the bots. look for ticket pre-sale offers. see if the artist is holding an advance sale. ask the venue if a membership gets you an opportunity to buy early. and check your credit cards. sometimes hot tickets are reserved for card members in advance of public sales. if you have a consumer complaint, let us know. 888-996-tips. or online at nbcbayarea.com/responds. >>> an arrest after a frightening si

my dad got a phone call from stubhub, oui’ dad got a phone call from stubhub, our agent we had talkedland in madrid to getting the phone call avenue not going, it is very frustrating, is incredibly sad. stubhub has offered refunds to all affected customers with an extra 1500 euros if they promise not to sue. tonight the company said it is looking at alternative tickets for as many customers as possible, and will review its procedures. not eve ryo ne will review its procedures. not everyone has lost out. some took the cheaper route. 100 euros a night bought mike‘s family a patch of gravel for the tent and pickup truck, 12 miles out of the city. gravel for the tent and pickup truck, 12 miles out of the citym is the one‘s dream, it is something i have wanted to do ‘s and i was five, six years old. i have been so excited recently because i found out quite a while ago we have been going and has been such an excruciating weight. weight is almost over for those with tickets. for the thousands without, they are here on a wing and a prayer. football, their religion. we will be looking at the f

my dad got a phone call from stubhub, an agent we had talked to multiple times, basically saying ourg a phone call you are not going, it‘s frustrating and incredibly sad. stubhub has offered refunds to all affected customers, with an extra 1500 euros if they say they will not sue. it says it will be reviewing its procedures. not everybody has lost out. some took the cheaper route. 100 euros a night bought my‘s family a patch of gravel for their pick—up truck. it‘s a life‘s dream, it‘s something i‘ve been wanting to do since i was five, six, seven years old. i've been so excited recently because obviously we found out quite a while ago that we're going and it's been, like, such an excruciating wait. the waiting is almost over for those with tickets. for the thousands without, they are here on a wing and a prayer. football, their religion. natalie pirks, bbc news, madrid. the loyalty of football fans to their teams, it makes you do strange things, no question about that. never mind the circuitous and difficult route that some fans have had to get here, what about the teams involved 7 t

they bought their tickets on stubhub for $355 apiece, but also paid a fee. >> i expected to see fees i was flabbergasted by how much they were. >> reporter: their tickets had an additional $173 for what's listed as service delivery and transactional fees.th aren't alone. from cable tv fees to banking fes to airline fees, "consumer reports" has heard om nearly 3500 americans who say they are not happy about the growing number of fees on their bills. >> companies are doing everything they can to make theirar prices appe lower, to nbring those consumers i the door. the problem is they hav to increase the price somewhere eyalong the way and th do it by hiding fees in the final price. >> reporter: "consumer reports" surveyed more than 2,000 adults nationwide. at least 85% said they've encounred and unexpected orfe hiddee over the past two years. who's most likely to charge customers these hidd fees? telecommunication providers, live entertainment or sporting ents and gas or electric bills top the list. >> it's important to check your bills regularly to make sure you don't have extra fees

they are coming off one of the biggest juss yet, hate to tell you but the series is sold out on stubhub. right now the cheapest tickets that we could find for game one starts at over 100 bucks. or you could just watch it here on nbc bay area. we'll actually air the game. live coverage starts at 5:00 p.m. tomorrow, following a special pregame newscast at 4:30. >>> next up could include >>> playing in the snow. giants hit the road taking on the denver rockies. a recap of the cold weather game. >>> and we've got your eye on a morning commute this morning. pretty slow through richmond. it's still early. 4:38. a lot more news ahead. and families are gathering itaround the table.america, thanks to reynolds wrap, dinner preparation is perfect, and everyone knows to be mindful of their manners. dinnertime has changed. our quality hasn't. reynolds wrap: foil made in the usa since 1947. today, life-changing technology from abbott is helping hunt them down at their source. because the faster we can identify new viruses, the faster we can get to stopping them. the most personal technology, life. to

on public sites like stubhub so we followed the trail there. >> if it's illegal, they will figure out a way to work around it. >> reporter: jeff poirier oversees music sales at stubhub in san francisco and says they identify bot users and kick them out but they can't catch them all. >> unless we know where they purchase the tickets and how they purchased them and what they used to purchase them, we don't know where they have acquired the tickets or how. >> reporter: senator moran's office tells us he plans to question the federal trade commission about its nonexistent enforcement of the bots act later this month. we will be on lookout for that. okay. for now. what do you do? well, try to get out ahead of the bots. this is not ideal, but this is the best we could come up w.look for pre-sale affairs and see if the artist is actually holding an advance sale and then ask the venue itself if it's maybe a membership to buy into to get an opportunity to buy early and check the credit cards and sometimes tickets are for card members in advance of public sales. i wish hi better advice but that

on stubhub, though, right now the cheapest tickets we could find for game 1 start at just over 100 bucks. or you could just watch it on nbc bay area. we'll air that game live at 5:00 p.m. tomorrow following a special pregame newscast at 4:30. >>> a lot of people watching that. but a lot of people right here as well. the warriors taking on the houston rockets without one of their stars tonight. kevin durant isn't going to be playing during game 6 tonight. he's actually nursing a calf injury and won't be back for this series. tipoff is in houston tonight at 6:00 p.m. game 7 if needed will be played on sunday in oakland. >>> all right. waiting for the forecast now hoping for glorious weather this weekend. >> nice weather this weekend headed our way. it's been a pretty nice week. we really can't complain about the 70s and the sunshine. no changes for the most part going into the next seven days. that's a live look outside in tiburon. you can still see there's a layer of low-lying clouds and fog rolling just to the west of the golden gate bridge. and so that's moving away from the coast. our

we looked at stubhub and did not see a single ticket being offered. all right. coming up with the top stories we're following this tuesday morning, including affordable housing week continues in the bay area. we are live with a fight to build more homes in the region, including the peninsula. where the upcoming event is going to happen. >>> and taking a live look outside. a nice start weather-wise. not so much if you're sitting in the morning commute. metering lights on at the bay bridge. you're watching "today in the bay". ♪ [ crying ] ♪ you protect them at home. we help protect them online. this is beyond wifi. this is xfi. simple. easy. awesome. xfinity. the future of awesome. let's go. with quality ingredients, nutella is sure to bring a smile to breakfast time. show your appreciation with a limited edition nutella jar! skyline - >>> welcome to tuesday morning. let's take a peek outside this morning from the east bay. oakland skyline hoping for a nice day ahead. great look at spring. quickly approaching 5:30 right now. good morning. thanks for joining us. i'

we went on stubhub. right now the cheapest tickets that we could find for game one starts at just over $100. or you can just watch it at home for free there. we will air it here on nbc bay area at 5:00 tomorrow night. it follows a special pregame newscast starting at 4:30. >> there you go. sta saturday night. sounds like fun. >> the environment is live in san pedro square market. we will be airing from our channel of course. right now the roads, speed sensors with regular slowdowns. no major accidents within the past hour. that's fantastic. drive times slowing down quite a bit. grant line road to 680, 25 minutes. 680, 58 to, 14 minutes. a live look at san jose. pretty smooth commute in the south bay. no issues to report. there goes the ferry. very busy bay bridge toll plaza. >> it is beautiful. >> some it will be a busy weekend for a lot of mothers. mother's day is this weekend. >> mr. it shouldn't. it should be relaxing for the mothers. >> we have to scramble to get something for mom. >> by the way, mex

they talked about it's too early to considering spinning out stubhub but doesn't mean there aren't conversationse we'll hear something. maybe that's why they're betting on these calls >> robby >> xlc we bought it expert. working really well here today it's the best performing sector today and you can continue to watch that and buy that and let it run >> okay. that we will carrie >> home depot, hd. it's come down from 198 to 190 helped by lower interest rates, home modeling move we think it's attractive >> sarat >> sticking with alphabet. >> you got it right. >> stick with alphabet i think this closes up a stock you want to own for the next few quarters. >> closes up today >> yes >> going out on a limb >> you never know. going to be some risk. >> what you got? >> united rentals. stock down more than 10% since they reported another good quarter. if you don't bring equipment into the country you have to rent it. >>> "the exchange" begins right now. >> thank you, scott. hi, everybody. here's what's ahead. the three-front trade fight. trump is delaying tariffs. delaying tariffs on europe trying to wo