s attorney general is suing stubhub.plaint accuses of company of bait and switch practices, adding fulfillment and service fees up to 40% of the ticket price at the end of the transaction without disclosing how they're calculated or what they're for. you think consumers are being misled? are they being taken advantage of? >> stubhub intentionally misleads consumers by deceptively offering a low price at the front end, luring them into a long protracted buying process. >> reporter: that buying process is called drip pricing and here's how it works. companies advertise an initially low price for their products, but as consumers navigate a multistep online purchasing process while time ticks down, additional fees drip in adding to the cost until at checkout you suddenly sudden discover you're paying a much higher price. business and marketing professor vicky morwoods explains the psychology of drip pricing which includes fear of losing the ticket or hassle of looking for a cheaper option. >> consumers tend to overestimate h

s attorney general general is suing stubhub.lment and service fees up to 40% of the ticket price attend of the transaction without disclosing how they're calculated and what they're for. do you think consumers are being misled? are they being taken advantage of? >> stubhub intentionally misleads consumers by deceptively offering a low price at the front end, luring them in to a long protracted buying process. >> reporter: that buying process is called drip pricing, and here's how it works. companies advertise an initially low price for their product. but as consumers navigate a multi-step online purchasing process while time is ticking down, additional fees drop in until at checkout you discover you're paying a much higher price. >> when fees are dripped, consumers become more likely. they tend to buy more expensive options. >> reporter: business and marketing professor vickie moorewood explains the psychology of drip pricing which includes the fear of losing the ticket or the hassle of looking for a cheaper option. >> consumers

stubhub faces a nearly $300,000 penalty after reaching a settlement with the state. the attorney general said the ticket reseller didn't refund customers in a timely manner after the wave of canceled events during covid. in a statement, stubhub said it adjusted its refund policy and has offered customers cash refunds or credits. ucsf is celebrating its new urgent care facility on its mission bay campus. they held a ribbon cutting today and inside you'll find operating rooms, a pharmacy and even a gym. it will start accepting patients on tuesday. all right. on to first alert weather. now, parts of the bay area could see some light rain this weekend. meteorologist zoe mintz is in our virtual view studio to tell us when and where. >>>happy friday! we have made it through the workweek and we have made it to our storm system it's arrived. it's brought us cooler temperatures, more cloud coverage, maybe even a little bit of misty drizzle overnight and into tomorrow as well. but the biggest impact that's the most noticeable to i'm sure everybody in the bay area is the cool d

his office opened an investigation, you might remember, into stubhub back in 2021, bonta says stubhub failed to honor its advertised policy of providing full cash refunds for canceled events during the pandemic. instead, it gave customers credit for future events. as part of that settlement, stubhub will pay $20 million in refunds to more than 45,000 customers in california. all right. i am joined now by meteorologist vianey arana to take a look at our weather. we're looking at san francisco. can't see much though, right. the clouds are showing up and showing out. it should be the golden gate bridge somewhere back here. but just as we forecasted the cloud cover is definitely blanketing the bay area. we've got some rain developing to our north. and did you notice a little bit cooler today? i love it yesterday. it's a nice break. it really is. let's take a look at the current temperatures right now as we, you know, kind of get a change in our forecast heading into the weekend. now currently look at this. we've got 60s and 70s right now in san jose 73 pleasanton 68, danville 68, san fran

a new lawsuit alleges stubhub is duping millions of sports fans and concert goers.ral behind the lawsuit joins me next here in the cnn newsroom yeah, please. >> nato you are pushing the limits of what is capable ready to show the world how good i am. i've trained all over the globe, and that's what you're going to see an awol, whole different beast at we wednesday night, dynamite at 8:00. tv where you worried the wedding would be too much now, another destination wedding i got my backyard with empower. >> we can all our financial questions answered, so we don't have to work in power what's next? >> when migraine strikes you're faced with a choice except the trade-offs of treating or push through the pain and symptoms with you rally, there's another option one dose quickly stops migraine in its tracks treated any anytime anywhere without worrying where you are or if it's too late, do not take with strong cyp 3a4 inhibitors, allergic reactions to draw that can happen. most common side effects are nausea and sleeping migraine pain relief starts with you. ask about you

stubhub is facing a new lawsuit. >> washington dc's attorney general claims stubhub is tricking customersrpaying for tickets by hiding mandatory fees until just before buyers make their purchase. stubhub insists its practices are consistent with the law. and next, a heartfelt exchange in baseball. >> orioles rookie jackson holliday hit his first big league home run yesterday. it was a grand slam clear out of the park, and five year old wyatt retrieved the ball from the street. >> but holliday really wanted it, so he tracked down wyatt and exchanged the ball for a bat used in the game. fair trade. yeah, i think so too. next, a nearly impossible rescue. >> it involved saving a kitten that was stuck in a spare tire when soap didn't work, rescuers in california actually had to soar into the hub to free the kitten. finally, the olympic gymnast famous not just for winning a medal. >> she's also famous for being cheesy. italy's giorgia villa is an ambassador for parmesan cheese. >> that's right. besides competing, she's also paid to competing, she's also paid to pose with when your home gets bug

. >> california attorney general rob bonta announced a settlement with stubhub over the ticket refunds. stubhub will pay consumers more than $20 million after not providing refunds for canceled events during the pandemic. the ticket resale and exchange company was accused of misleading business practices. bonta says stubhub issued consumers credit for future events instead of honoring its advertised policy of full cash refunds for canceled events. >> crowds of people headed to oakland's chinatown for the final day of the 35th annual street fest. booths selling foo, trinkets, clothes and plants lined multiple blocks. there were also two stages for performances. one organizer says there were also several booths dedicated to resources for some community outreach. >> the service, for example the hospital, the city, the agency. yeah, they all come here to they've been here for many, many years. >> the chamber of commerce says chinatown was hit hard by the pandemic, and continuing to host the festival is one way to give businesses a much needed boost. >> the silicon valley pride parade and f

switch ticket prices and junk fees this morning, those are the accusations in a new lawsuit against stubhub filed by washington, d.c.'s attorney general, cnn's matt egan joins us now. all right. matt, what are we learning from this lawsuit? well, omar, i hate to break it to you, but you me and millions of other fans are allegedly being duped when we buy tickets to games and concerts on stubhub least that's the claim in this lawsuit. >> and if it's true as the new york jets fan, i'd be pretty offended bended because that enough to sit through the games. the last thing i want to hear is that ai overpaid for the tickets, but that's fans. the allegations in this lawsuit they're saying that stubhub uses pricing tactics that trick customers specifically, a classic bait and switch scheme. then there's a countdown clock. we're the lawsuit says creates this false sense of urgency as an example, they looked at a recent us sure concert, actually an upcoming one, where each tickets selling for $178 as the advertised price. but after you click through, you realize the actual total width fees is on almos

the allegations in this lawsuit they're saying that stubhub uses pricing tactics that trick customers specifically, a classic bait and switch scheme. then there's a countdown clock. we're the lawsuit says creates this false sense of urgency as an example, they looked at a recent us sure concert, actually an upcoming one,

california's attorney general rob bonta, announced a settlement with stubhub over ticket refunds.0 million over not providing refunds for canceled events in the covid pandemic. the ticket resale and exchange company was accused of misleading business practices. ag bonta says stubhub issued consumers credit for future events instead of honoring its advertised policy of full cash refunds for canceled events. coming up, the impact of hpv on men when a new study reveals when it comes to fertility and across the bay area. >> this afternoon, a cloudy, cooler day even the possibility of a ew scattered showers. i'll "the doctor will see you now." but do they really? do they see all that you are? at kaiser permanente all of us work together to care for all that is you. several types of cancer had lower counts of white blood cells in their semen. the cdc recommends the hpv vaccine for all children ages 9 to 14 to protect against cancer as adults. vaccine rates for boys have lagged behind those of girls. the fda is encouraging people to get updated covid shots, especially people at high risk

stubhub changed its full refund policy instead offering future credit.ntually, the company did pay $20 million in refunds. >> android users in california can now add their driver's licenses to google wallet. the pilot program, which began today, allows people to use their digital id at tsa checkpoints at select airports. last week, governor newsom announced mobile driver's licenses would also be available in apple wallet. people with mobile driver's licenses will still need a physical license while driving, though. >> all right. the weekend is almost upon us. yeah. a little chillier, perhaps, to start than we were anticipating. yeah. then yeah. then? then it's all good. >> after that seesaw situation. >> yeah, absolutely. and you know what? right now, if i were you, kristen and larry, i would make sure you have the umbrella handy if you have late night plans or this evening. i want to show you live doppler seven, because this is really welcome. we are seeing some spotty showers moving through parts of green bay, moving into san pablo richmond across 8-80

. >> stubhub is set to pay nearly $300,000 in penalties after the online ticket. reseller was accused of failing to refund customers for canceled events during the covid pandemic. instead of issuing cash refunds stub-hub provided only credit after an investigation began issuing cash refunds back in may of 2021. burning man kicks off this sunday. the week-long festival in the nevada desert typically sells out by now. but there are still tickets available on the website last year. heavy rains caused flooding and extremely muggy conditions which left a lot of festival goers stranded and stuck out there for days. the year before there was extreme heat to deal officials say economic factors could also be playing a role this year. if you want to go tickets, like i said, are still available. they start at $630. a vehicle pass will also set you back an additional 150 bucks. and emotional moment earlier this week at the dnc, tim walz, son stealing the spotlight as his dad formally accepted the nomination for vice president. the moment sparking conversation about the 17 yea

washington dc is accusing stubhub of deceptive pricing and junk fees.s the online ticket vendor uses a practice known as drip pricing. now that means offering deceptively low prices and then piling on extra fees to drive up the cost. the dc lawsuit claims. these added fees can drive up the original price by more than 40%. stubhub contends that it operates within the law and follows industry standards. a new survey is trying to explain the recent spike in shoplifting nationwide. the financial services company lendingtree surveyed 2000 adults between the ages of 18 and 78. 23% of them said that they stole items from stores in the last year. 90% of that. the people in that group blame inflation and the economy for their decision to shoplift. the council on criminal justice recently released a report that showed shoplifting is up 24% in the first half of this year compared to the same time last year. and some of the airlines still don't guarantee family seating, and many parents wonder if they will have to pay extra to be seated with their young child. and

stubhub says it operates within the law and follows industry standards.ey is trying to explain the recent spike in shoplifting nationwide. the financial services company lendingtree surveyed 2000 adults between the ages of 18 and 78. about 23% of them said they stole items from stores in the last year. 90% of the people within that group blame inflation and the economy for their decision to shoplift. the council on criminal justice recently released a report that showed shoplifting is up 24% in the first half of this year compared to the same time last year. >> our time is now 548. it's only been four months since california's $20 minimum wage law for fast food workers took effect, and now union organizers are talking about a pay raise. the union is asking for a 3.5% pay raise to $20.70, beginning next year, and another pay raise in 2026 to $21.40. several union members said that restaurants have cut their hours in response to that wage increase, which offset the increase in pay. well, hundreds of vendors who depend on san jose's berryessa flea market to

formally endorsed biden back in january paris plans to hold a rally with uaw members and next week, stubhubsed of bait and switch pricing method. washington d.c.'s attorney general accusing the company of hiding the true cost of tickets until right before purchased by deploying pricing tactics. that trick consumers the lawsuit alleges the company has generated over $100 million in hidden fee revenue the winter of american idol 2005 i've is kelly on american idol, royalty, carrie underwood. >> we're turning to the show that made her famous as we're selling seen in the former idol winner will join the competition as a joke. judge in the new season, replacing katy perry some dangerous heat building across the west today. that's creating poor conditions for firefighters is cruising it's in colorado, are battling several wildfires, including the quarry fire in littleton. the governor has deployed the colorado national guard to assist the central plains around of severe storms and wind gusts and omaha up to 90 miles per hour let's go now to mural. just derek van dam. derek, what are you tracking

we platform like stubhub rather than buying one at the pub.— platform like stubhub rather than buyingfor any _ cannot attend. harry, thank you very much. if for any reason _ cannot attend. harry, thank you very much. if for any reason they - cannot attend. harry, thank you very much. if for any reason they do - cannot attend. harry, thank you very much. if for any reason they do pull| venues not amid security concerns, venues not being ready. someonejumped on our facebook page about what happens if the brothers fall out before then and the gigs don't happen? it is the brothers fall out before then and the gigs don't happen? it is 11 months, anything _ and the gigs don't happen? it is 11 months, anything could _ and the gigs don't happen? it is 11 months, anything could happen! ij months, anything could happen! i would say, if there is a cancellation, your rights, if you have bought through the primary seller, but this yourself, if there is a cancellation you get that money back because this has not happened. i think there is a chance that one of them dropped out, at which point you sa

so there are places like stubhub, like viagogo, who have been going for a long time.goes wrong and you are scammed, you have got a right to claw your money back and you've got to claim that you can make there. but ultimately, if it's face value, the odds are it's probably not a legit ticket because i got told off by my partner because i had a spare ticket and i sold it for face value, and i've still not heard the end of it because you see these tickets going for this price and it could have paid for our trip twice over. so yes, be careful, don't believe things that are too good to be true, but also keep an eye on your money like it is very easy to get excited and get built up on this and think, i've got to be in this room if i'm not in this room, i will have missed the most important cultural event. now i did go. i'm of a different view to you. i went once, i don't need to go again. it was to be fair, eamonn on a on a value for money basis. it was 3.5 hours. she does a different special set every time. so if you do go a few times, you will see something different ever