joining us now is susan greenhall, an election special with a nonprofit called verified voting foundations. susan was monitoring the problems in durham, north carolina during the last election. thank you so much for being here. >> thank you for having me. >> could you explain to us what were the sort of problems that people were having when they tried to vote in durham? zbli was working at the election protection coalition hot line. we were taking calls from people having trouble voting on election day. we got a lot of calls from people right often the bat in durham county unable to vote because of the incorrect information in the electronic poll book. that is a way of checking voters in rather than having the paper book. you have the electronic poll book. and the information there was wrong, either people were told that they had the wrong address, they were at the wrong location, they had voted early, voted during absentee voting. when they were saying i know i wasn't voting earlier. the people were being told that they couldn't vote and the poll books were taken off line in the entire co