susan liale. >> carlos, as a rate payer, as native san francisco and formal general manager, thank you for your service. i was always told the way to be better is to higher people that are a lot smarter than you are and andy, and commissioner moran, you beat me to it with someone like carlos. and so i just want to say thank you. >> thank you. >> you really did a great job, but i think commissioner moran, when you spoke about the quality of the man, that's what comes across, carlos. so thanks again. >> any other public comment? >> when i heard carlos was leaving i thought i had to come here and make sure city hall was still standing. [ laughter ] >> good afternoon. i joined the andy moran, carlos show a couple years after they were starting, about 35 years ago. when you're new and try to meet feel and try to figure out what's going on, it's hard. carlos and his team were there. carlos took me under his wing, taught me about the city and puc and i will always remember their kindness. we had lunch everyday for years, just working through all of this stuff. the other part about carlos is,