[applause] of famine commissioners and guests, susan reynolds -- >> commissioners and guests, susan reynolds from the real estate department. personally i'm going to miss you. we have been through a lot of ups and downs, and on behalf of the real estate department, you left a legacy there also. i've never come across a dead deal that jennifer worked on. she carried her professionalism and her grace from department to department. i just want to say that i will personally miss you, and i'm sure that everybody in the real estate department will miss you, and we wish you the best. i hope that you will continue to watch our efforts and our accomplishments as we try to implement all the work you have done. thank you. [applause] >> commissioners and members of the public, brad benson, special projects. there are just a handful of people who have had such an input -- impact on us. it is really amazing. i have had the luxury to be able to work with you closely on many of the project -- i've not had the luxury of being able to work closely with you on many of the products you've undertaken, but i have