the last speakers are three merchants, susan walia of castro, computers. the merchants a.d.a. committee and lastly. risba from hamburger haven. >> good afternoon, chair mar and supervisors. my name is susan and i co-own and operate castro computer services. we're in our 13th year of business. being one of the last speakers, many of my comments today have already been said by speakers before me. so i'll try not to belabor those comments and i beg your indulgence in hering meow. i disagree with mr. qwong's statement that business owners don't want to modify the interior because of losing space or square footage. actually, it's the fact that, due to the wide variety of issues presented when pulling a permit for interior work. making repairs to the interior of the building are far less expensive and expansive. i stand before you to talk about my struggles to get accurate information. i fear retribution from their lawyers as a result of speaking up today. such as asking why they're asking for the casp inspection or other information that those lawyers are demanding. however, i feel