(applause) >>> hi, my name is susan yu. i am one of the public health nurse. the reason i'm here today i wanted to [speaker not understood] all my coworkers and [speaker not understood]. i've been a public health nurse 15 years. we've been serving all the high-risk families in san francisco. the family that are like women in domestic violence, we have a mom with premature twin baby, one of the twins pass away in general hospital the second day when it was born. one of the twins had to be hospitalized for three months and then the mom got home, she went into a domestic violence family. the husband abused her, beat her one night, bit her, all bruises all over the body and she's trying to run out the door to save her life and the husband was chasing after her on the street and grabbed her hair and took her neck and grabbed her back to the home. so happened that there was a pedestrian that saw and called the police. so, we have a 16-year-old boy out of control diabetes, missed all the appointments for renal for diabetics. doctor gave her a referral to find out wha