>>> my name is susanna shaw and i'm appealing. basically what happened, when i went to a director's hearing on august 9th, four of the cases i had no idea they even existed. there was one posting on my building at 10 16 through 10 20 noe street. and the tenant there gave me the posting. then i went to the director on august 9th. that was the first time i had ever had any knowledge of the other four cases. they are from 2009. my address where i live is 3825 24th street. and those four cases involved units in my building and the building next door, but there were no postings. when i got to the hearing and i saw those cases, i never received them in 2009. i had no knowledge of them whatsoever. when i got the cases, i went upstairs and got the cases. i immediately noticed that all four of them contained items. i went into -- i was in a bankruptcy -- i have to backtrack a little bit. i bought this r -- this was originally a 6 unit building on church. i bought it in 1990 and i was warned by the former owners that i had very difficult te