we did have some sutter interference with the enrollment and there was a lot at stake for sutter and it was a lot of revenue to be lost should they lose thousands of patients and not having them fill their hospitals and this is a normal reaction they did want to do a communication campaign and fortunately city and county of san francisco took a proactive approach and approached them directly through the city attorney office asked them if they were and then collaborateed in the communications and it above been ideal had they not done anything because they were confusing and created noise but they worked in h.s.s. as far as an outsideer could see. there was an additional robocall that did cause further confusion and the noise hit the target, there was definitely confusion and reaction to the letters as well as the robo calling and dis enrollment during this period from the trio plan. at the same time, we need to recognize that sutter is a partner as well, just not in the trio product at this time and we appreciate what they provide on the access plus. we do have some lessons around com

better control over sutter it was amazing control over sutter but the city was able to perform and perhaps we should talk to them earlier next year. we need to better understand in the future the complex relationships our provider partners have with other partners and that could -- there could be more that we haven't thought of so i just wanted to be honest about that and we don't think there is but we didn't think these were coming up. i just want to be honest and transparent and where we would like to continue this to be very flexible and collaborative and working with the provider partners and h.s.s. in the event something ups and another observation is do we do auto enrollment again for those people for which the only difference would be a lower contribution so it's just a thought. >> it's a question that they wait and explore all kinds of autoen roll and not discovered and whether we want to engage in that process again it's really i think something that prolonged discussion and i would expect there would be some necessitys to bring forward if we decide to mh370 of this that direction

the south is sutter street. the left is baker street. basically, we've got three large locations on sutter, three large locations on post. two smaller locations at baker and then two additional locations that are also on sutter. so the five trees that are in question are located in these locations. so what i also provided is that this is the detail from the landscape drawing. why isn't it on? so this is actually the detail for the berm locations. basically we've got a retaining wall on the left. you've got mounded up dirt. and where the blue is representing an existing tree. the bottom of that, the hash, is the existing grade. so that's existing grade for these trees. the dirt that's being mounded, obviously, will create an impact both in terms of circulation of water and air and will damage the trees, as was documented in the exhibit that we attached, which was morris' summary of the impact that was sent, that this particular retention program would have on these trees. at the bottom is what you can't see because the scroll is actually

those included the ambulatory surgical centers sutter in san francisco, i have a list here. and a list of the surgical centers in alameda, a little bit of a health care delivery desert, where 580 and 880 intersect, and one ambulatory surgical center in costa costa. we did not really have a need there, i'm not sure why we added that, but it's added. it will not hurt anyone, only an enhancement. what is very notable is alta bates, and the eden medical center are add, and that's 3, 4 hospital campuses added, also where we had from what we perceived, even though the department of managed health care found it to meet all standards of a robust network, we did not like the way the network looked in that 580-80 corridor, we filled that entirely. >> i thought sutter facilities were out, but now they are in. because a deal was made with them or a better -- >> because a deal was made with them. yes. yes. and they were open to talking to us about it. >> jeanette, if i might add, open to it after the numbers were in. ok. so, i mean -- i think that is important to realize it's also import

and sutter says yeah, we see you paid that, but there's nothing we can do about it. we can't fix it, can't change it and the member is saying but i'm being taken to collections, you need to tell your collections agency that that's resolve and take that out of there. we can't really do that, so we have members being penalized and it's really gone back to sutter billing. it's not united health care, they have done whatever they can do. i've spoken to our staff a number of times at health service and they are limited in what they can do, and members are saying, i'm still sitting here with a collection notice of a payment that i'm not obligated to pay because it was paid two years ago, and it's not relevant to anything. and so i don't know what can be done, but maybe we can make some kind of inquiries, but sutter seems unwilling to adjust some of their practices in the billing units to clear up accounts and members are then going forward with ultimately collection notices and i think this is not acceptable for our members. so, whatever we can do to try to mitigate that.

lyanne sutter from our sister station in l.a. got a chance to speak to some excited spectators. >> happy new year. >> reporter: let the celebrations begin as thousands of fans claim their front row seats to watch the floats roll down colorado boulevard. >> never been, first time. it's been on my bucket list to see the parade. we made it. we're so excited. >> reporter: whether they're rookies or campout veterans -- >> since my daughters were born and she's 21, my oldest 22, so we've been coming ever since they were born. over 22 years now. >> just everyone getting together with the family from out of town and having front row seats of the rose parade. >> happy new year. >> reporter: they're all here to ring in the new year, some bringing a good book to keep entertained. others a big screen movie. >> a long night, entertain ourselves. >> reporter: this year the parade comes with stepped up security, extra barricades along the route and increased patrols. those camping out say they are focused on having fun and keeping warm. >> i do

it was discovered later that sutter objected to some of their primary care physicians being included in trio and those were the sutter foundation primary care physicians, if you think about it, healthcare delivery is a business and sutter is not part of trio so our foundation p.c.p.s should not be part of trio either so we removed 2800 to 3,000 members who were originally thought to have been on the docket for auto enrollment and we took them off. because we did not want any disruptions to primary care physician relationships. in the end we auto enrolled 22,000 of which 14,500 remains. trio enrollment savings for 2018 alone is not 15 million it's actually 12.6 million based on 14,500 membersen rolling and my numbers are slightly different because again i updated it. since we found out the actual enrollment. is everyone following so far? and so it's 12.6 for 2018 and 2019

here's cnn's john sutter. [ speaking native language ] >> reporter: victor's childhood home was tornart when hit by hurricane maria three months ago. he still doesn't have a roof. by the door when we visit in mid-december is this yellow piece of paper. it said hector applied for a free installed tarp by the army corps of engineers. but at the time, they can installing 500 a day but keeping them honest, the investigation has found that they have left people like hector waiting. tons of tarps sit idle waiting to be delivered. our analysis shows that more than 70,000 people have asked for blue roofs after december 18th. yet three months after hurricane maria, only about a third have received them. >> ability to bring materials to the i would is a little different than being able to truck it from one state to another or one county to another. that warehouse full of roof is evidence that we've been able to overcome at least one part of that challenge. >> reporter: a big dispute in december first reported by cnn temporarily slowed installations. but two attorneys tell us there was no legal

we get more on the story from cnn's don sutter, he's in puerto rico. [ speaking native language ] >>ter: hector's childhood home was torn apart when hurricane maria hit puerto rico more than three months ago. he still doesn't have a roof. by the door when we visit in mid-december is this yellow paper. it says that hector applied for a free, professionally installed tarp by the u.s. army corps of engineers. they're installing about 500 a day, but keeping them honest, an investigation finds the program has left tens of thousands like hector waiting. only 20 miles from his home is this room full of 20,000 tarps. when we visit, they sit idle, waiting to be delivered. our analysis shows more than 70,000 people have asked for blue roofs as of december 18th. yet three months after hurricane maria, only about one-third have received them. >> the ability to bring materials to the island is a little bit different from being able to truck it from one state to the another or from one county to another. the warehouse full of roofs is evidence that we've been able to overcome at least one part of

. >> alley ras muss joins us from the sutter medical center in castro valley with the story. >> reporter: we spoke with the director of infection diseases for sutter health in the bay area and he said earlier this month, 10 to 15% of all of the hospitalizations were for people suffering from the flu. he says now, four weeks later, that amount has gone down to about 5%. but he warns that the number of flu cases is still pretty high across the bay area, and the state. taking a look at the state numbers, the california department of public health, says that 97 people under the age of 65 have died from the flu in our state so far this season. and you can compare that to the same date a year ago, when 31 people had died from the flu. and the infectious disease director here says about two- thirds of the people who died this year from the flu did not get the vaccine. the flu shot, he says, is still the best line of defense against the most aggressive strain of the flu going around. the h3n2 strain. >> we have outbreaks every year. this is definitely p an outbreak. it is kind of unusual this ye

created moral hazard on an epic scale and guaranteed to collapse as it has collapsed and yes the entire sutter this entire p.f. by sector is collapsing will the bank of england bail them out probably and again this is why people kind of rushed a bit coin in gold because you can't prove either of those well whether or not the bank of england bailed somehow is one thing they obviously have not stepped in the company is liquidation its collapse many of the biggest banks in the united kingdom are owed money over two billion pounds we don't know we're going to it's you know obviously what what was the warren buffett called these derivatives he called it like a speed getty you never and you never find the end of it well here. it'll obviously be in bankruptcy for quite a while who have to figure out what's what they actually own but one of the things that a lot of these companies do is they get the contracts they got these contracts by basically underpricing them to get it over you know be awarded the contract over the competition they couldn't deliver at the price but they had already flipped it the

the tree came down yesterday afternoon on fillmore street between sutter and post.is a picture form the scene showing the tree in the middle of the road. the road was blocked until 8:00 last night. nobody was injured when the tree came down. there is no impact on muni this morning. ( robin ) san francisco police are looking for a man they say threatened a muni bus driver with a gun. it happened around 9:30 sunday night near near sunnydale avenue and santos street. authorities say the man got on the bus... and claimed ot have a gun. the man told the driver to take him to a specific location. but after one block... the man got off the bus and took off. no one on the bus was hurt. the c-h-p is stepping up efforts to prevent people from making unnecessary stops on bay area freeways.

sutter all has dozens of castles and palaces from which the trading routes between the north and south were once controlled. cosper castle in the eyes and valley is one of the few that still inhabited. to those are global or has spent almost her entire life in the castle her parents grandparents and great grandparents worked as farmers in the service of the count's who lived here she was made and confidant to the last lady of the castle. of the boards of all men. living in the castle has disadvantages. you can't heat it like a flat. but when you've grown up this way you don't miss those kinds of comfort i don't need them but i'll he'll finish don't assault the wealthiest. the kitchen doesn't even have running water. islamophobia there was six of us siblings and the other five got married and i didn't because i loved the castle too much i never wanted to leave at some point my parents got older and were dependent on me so i stayed on and i've stayed ever since in the get me to. the history of the castle goes back to the twelfth century for a long time it was the ancestral home of the co

police say the 37-year-old man was walking to his apartment on sutter street...ed by three people. the victim was taken to the hospital. we don't know why the man was attacked... police say nothing was taken from the victim. so far... no arrests have been made. ( james ) san francisco police are also looking for the four people who deliberately ran a man over... in a parking lot. this happened near third and harrison streets. police say a 25-year-old man got into an argument with four men. after the argument... the four men got into a car... and hit the victim. no arrest have been made. the victim is in the hospital with life- threatening injuries. ( james ) still ahead on the kron 4 morning news... suing google. why one former employee is taking the company to court... for pushing diversity. ( rebecca ) and i am tracking your bay area forecast. it all started when sophia stopped into marshalls and found a mug for surprisingly little green. she paired that with some succulents. and suddenly something clicked. that surprise led to a stylish wood mirror, soothing l

the ficus tree came down yesterday afternoon on fillmore street between sutter and post.s a picture form the scene showing the tree in the middle of the road. the road was blocked until 8:00 last night. no one was hurt when the tree came down. there is no impact on muni this morning. ( robin ) a man is arrested in concord after being found with a stolen gun. a concerned neighbor called police .... after seeing a man sleeping in a car. when officers responded to the call... the driver was still sleeping and the smell of marijuana was coming from inside the car. an officer woke the man up and asked for insurance. then the man reached over and locked his glovebox. police found this gun and determined it was stolen and arrested the man. ( robin ) a bathroom break leads to a life -changing win. a man won one- million dollars off a scratchers ticket in san jose. he stopped at the "rotten robbie" store on peidmont road to use the restroom. he then bought a ten- dollar scratcher and won a free ticket. that free ticket... was a winning ticket. the man says he hopes to buy a house

but doctors at sutter medical say that conditions in the sacramento area aren't quite as severe as in southern california... wihere there's a shortage of medicine ...and even more crowded hospitals. since october...here in california 27 people younger than 65 have died from the flu.(sot) here in the bay area - 4 flu deaths in santa clara county and 4 in contra costa. doctors say the best way to avoid the flu ...is getting a flu shot. wash your hands often. and if you're sick - stay home from work so you don't expose others. (grant) no matter where you went today, getting there was likely more challenging than usual because of the rain. over in sacramento... clogged storm drains led to some minor flooding. today crews were out there trying to clear all the debris. but some people aren't aren't waiting for the city to come clean up their streets. doug wright... has been clearing debris himself...even helping out his neighbors who were at work. doug wright,"i mean they'll do it for me too, so. it's just a matter of whoever is home." (vicki) new at 9... snow is falling at a rapid pace at

lexi sutter has that video.ot"you will be given instructions when to brace. remain in that position until the aircraft comes to a complete stop."a mesa airlines jet on its final decent into dallas... suddenly had smoke coming from the cockpit.steve ramsthel/passenger"it wasn't overwhelming but you could smell it and it was like whoa." when passenger -- and a commercial certified pilot himself -- steve ramsthel heard the rattled flight attendant come over the p-a system.he pulled out his phone and he started recording. natsot"brace!"he wasn't sure if he'd make it through the next five minutes. steve ramsthel/passenger"there were some people crossing themselves. the adrenaline was high and i think everybody, they just cooperated. it was pretty amazing to be honest with you."though the landing was rough -- no one was hurt. many feeling scared... shocked... but safe.steve ramsthel/passenger"once we got on the ground, we got on the taxiway and we found out that the place wasn't going to catch on fire, i think everybo

with the nearby structures and the surrounding neighborhood character of the kearny market mason sutterdistrict. it is compatible with the neighborhood and it meets all requirement of the planning code. that concludes my presentation, but i'm available for questions. >> thank you. >> good afternoon, dan. i never know how well things show up on the screen, so i brought printouts to look along with. scott with the citizens and hotels was looking forward to presenting to you this afternoon, unfortunately, due to a family emergency, i'll be standing in for him. citizen m hotel is integrated hotel developer and operator that was founded in 2005 to offer european inspired design in a mid market price. they do this by offering one-room type that is compact but well designed, king side bed, glass enclosure shower. in the common areas, it creates a living room experience with design forward spaces that are designed to both pull in the public and encourage guests to spend time out of the room in common areas. citizen m opened the first hotel in the netherlands in 2008 and current has 12 operating

it happened near the intersection of sutter and larkin. police say the suspect got out of a vehicle, approached the victim, took her purse and cellphone. the suspect then shot the victim as she ran away. the victim is expected to survive her injuries. now to a developing story of a heinous crime. police are searching for a man.accused of sexually assaulting a middle school teacher in the south bay..inside of her own classroom. nbc bay area )s pete suratos is live at harker middle school in san jose. and pete, the school is taking measures today.to ensure students and faculty are safe. >> reporter: yeah, good morning to you, marcus. plenty of measures being taken by harker middle school, a prominent middle school here in san jose. one of the things they're doing is increasing their security presence. i want to show you guys behind me right there, san jose in place. they've been here throughout the whole morning. police are hoping that this surveillance video that i'm about to show you will help folks help them catch the suspect. the man see

around at powell and washington due to a nonmuni accident on surface streets which is powell and sutters up for anyone who was planning on using the powell cable car line this morning. you may see delays. a tough commute this morning near ignacio southbound in the yellow. fog in the north bay is probably the cause of the delays. the eastshore freeway doesn't that look fun? we are in the red about 32 minutes from 4 to the maze. 580 packed as you make your way over towards the toll plaza. and then you have another 32- minute ride heading into san francisco. hat's a check of your traffic; over to you. >>> back to you. >> thank you. >>> let's take a live look at the sierra right now. a storm forecasted to move in this morning could bring several inches of snow to the area. the most recent snow will help put a dent in the snowpack. >> it will. we can't wait to see how much snow comes down in the sierra. jaclyn showed you the rough commute this morning. at least there isn't rain. but it's happening to the north. redding will get some rainfall. rain now on the hi-def doppler. you can see it wa

that hill, the only other way i can do it on bike is sutter street, which is lower nob hill, which is hill, it's really hard to pedal up that without an unprotected bike lane. thank you. >> thank you very much mr. borden. as i've said before, you are a person to emulate for all of us. >> james joyce, is he here? okay. is martgen grayweiler here? mr. pillpeller's here, and then mr. ellis. >> i represent the owner of 351 turk street, which is -- has 600 residents at that location. it's affordable housing. there's 100 children that live there. there are many elderly people and many disabled people. they were not outreached at all for this project. we definitely support the bike lane. we think it's great. between turk and -- on turk street leavenworth and hyde, it dives in. i think it's absolutely the right thing to do, to provide them with curb street access. we're right next door to that, and the residents have should the same accommodation as curry center. there are kids that will across the bike lane to get to their transit modes. there are recycling trucks that go there daily, uber a

works order approval of request to remove and replace five significant trees one tree is at 2557 sutter street, two at 2400 post street and two are at 1400 blaker street. we'll start with the appellant mr. williams. >> welcome, counselor. i apologize for the case being taken out of order. >> what was the deal with that? the trees get shuffled to the bottom of the pile. >> president honda: there's more cases after. welcome. >> steve williams. thank you very much. the appellant. i did want to straighten out. i received a bunch of e-mails from dpw. they assumed the neighbors hired me. this is a pro bono case. i live near there. i have been there in the western district for 35 years. i walk by there every day on the way to work. can't stand to see skwraoeupb significant mature healthy trees coming down without a good reason. these trees here have not been given the protection that they are awarded under our codes. these trees were a complete after thought. according to the policies and the policies that i have put in front of you, the hierarchy set out in the policies retaining and saving t

police say the 37-year-old man was walking to his apartment on sutter street...hen he was attacked by three people. the victim was taken to the hospital. we don't know why the man was attacked... police say nothing was taken from the victim. so far... no arrests have ( darya ) san francisco police are also looking for the four people who deliberately ran a man over... in a parking lot. this happened near third and harrison streets. police say a 25-year-old man got into an argument with four men. after the argument... the four men got into a car... and hit the victim. no arrest have been made. the victim is in the hospital with life- threatening injuries. ( rebecca ) still ahead ... i am tracking your bay area forecast. im tracking major hot spot in fremont sb 880 at 237, accident blocking the three left lanes . ( will ) will - the raiders will formally introduce jon gruden as their next head coach today ( james )( darya ) welcome back to the kron 4 morning news. let's get a check of the forecast. no major hot spots. bay bridge wb 80 is less then 30 min from the m

reporter lexi sutter has more from the passenger who took the video.atsot"you will be given instructions when to brace. remain in that position until the aircraft comes to a complete stop."a mesa airlines jet on its final decent into dallas... suddenly had smoke coming from the cockpit.steve ramsthel/passenger"it wasn't overwhelming but you could smell it and it was like whoa." when passenger -- and a commercial certified pilot himself -- steve ramsthel heard the rattled flight attendant come over the p-a system.he pulled out his phone and he started recording. natsot"brace!"he wasn't sure if he'd make it through the next five minutes. steve ramsthel/passenger"there were some people crossing themselves. the adrenaline was high and i think everybody, they just cooperated. it was pretty amazing to be honest with you."though the landing was rough -- no one was hurt. many feeling scared... shocked... but safe.steve ramsthel/passenger"once we got on the ground, we got on the taxiway and we found out that the place wasn't going to catch on fire, i think ever

it happened just after midnight....in the nob hill neighborhood near sutter and larkin streets.police say the woman was walking...when a man got out of a car...approached her... and snatched her purse and cellphone. the man then pulled out a gun and shot at the victim as she ran away...before leaving the scene in a car driven by a woman. the victim was taken to the hospital... but will survive. the suspect involved...is at large tonight. (vicki) and happening now in berkeley. police are looking for possible witnesses to a serious hit-and-run collision. it happened december 18th... on san pablo avenue at haskell street. there officers say a female pedestrian was severely injured when a s-u-v hit her. the victim was taken to the hospital..and remains there tonight with "significant trauma". officers believe the suspect's s-u-v was dark colored...and similar to a chevrolet trailblazer. (grant) happening now... the mavericks surfing competition window is open as of today. the competition started in 1999 and brings in the top surfers from around the world. mavericks is held at pillar