let's speak now to suzanne gower, she's a liverpool fan who was at the match. a lawyer and i worked in the hillsborough inquests i know quite a lot about crowd management and by the early stage we got there i could see that they were developing issues. there were structural problems with the way that the crowd were being funnelled through an underpass. they are being essentially catalogued by the police who had created this narrow corridor that they were forcing the funds through, which was creating pinch points. eitherside through, which was creating pinch points. either side of this underpass. we were crowded in but it felt safe at that very early stage but i knew that, because all the fans are being forced to take the same route in, it was going to get bad and even at that very early stage i was worried they were going to be problems and i was proven right. the operational command was really poor and they did not react to the situation on the ground. 50 to the situation on the ground. so what is your view, now, then, of what is your view, now, then, of what