. >> this is suzanne jacobs from wheels of success. as deiah riley shows us, jacobs has helped 1300 people get back on their feet, including many people affected by domestic >> look at the wheels. okay. are you ready? >> oh, my goodness. yeah. it's gorgeous. >> reporter: this is the fun part of suzanne jacobs job. >> am i missing some? >> keys to the car. >> yeah. >> suzanne subscribes to the thinking that sometimes the key to success is literally a key. driving force behind ws the success, a nonprofit that provides cars for the working poor. >> when you make a payment towards a car. it's not a free or entitlement program. you're working and paying it forward. >> reporter: connor is the recipient this time. she was nominated by a former employer who wanted to help unexpected turn. >> i see her doing everything right with no financial solutions. it just broke my heart. >> reporter: i started helping gayle when she got custody of her grandson after her son was arrested for trafficking drugs. >> reporter: this letter sent it explained in