they put a synod the business calling it shameless, saying the company tyke their money but never purchased their airline tickets. >> it is a terrible situation. >> consumer action representative says his group has received numerous complaints about the travel company and three others operate bid the same ownerrere under different names. >> these tickets were tickets to hong kong, china or oh places in asia. >> they say most customers were required to pay cash so they didn't have credit card protection. >> in california, there is something called the travel consumer restitution corporation. >> the organization is supposed to issue refund to california consumers whose travel agents two belly up, close up shop or just don't live up to their end of the par gain. a ray of hope for these disappointed -- bargain. a ray of hope for these disputed customers. >> reporter: we reached out to the president of these now closed travel agencies and received no response. but judging the signs posted on his doors, they are directing people to file a claim with the tcrc. we posted a link on our website. that