the signature feel of taliesin west is desert intensified. >> he wanted taliesin west to feel like itf you kind of look at these masonry walls, and you looked at the floor of the desert, and you just imagine tilting up the floor, that's what these walls represent. >> taliesin west is preserved as a national historic landmark. and members of the public arrive every day for guided tours. >> we have over 100,000 visitors a year that come through and get to experience this jewel that wright created in the sonoran desert. >> up next, i received an e-mail from a couple who's been trying to buy a home in a short sell, but getting the runaround from the bank. i'll go meet with them, next. i am a family man. i am a techie dad. i believe the best technology should feel effortless. like magic. at comcast, it's my job to develop, apps and tools that simplify your experience. my name is mike, i'm in product development at comcast. we're working to make things simple, easy and awesome. >> welcome back. i'm bob massi, the property man. i received a letter from a couple named noreen and shawn in tucs