i overlooked tamara rivera. i would like her to come up. >> hello. i am a single mother of a 10- year-old girl. previous to discovering jobs now, i was unemployed for four year. money was extremely tight and i spent the majority of time looking for a job, posting my resume, and going on interviews, instead of spending time with my daughter. as you can imagine, i was frustrated and very unhappy. i needed a job to cover my expenses and give me purpose. i heard the about this for jobs now and i thought my experience volunteering at my daughter's library was great. fortunately, they agreed. i'm in charge of receiving inventory, processing orders, packing books, shipping, making sure customers get the books that kids want. i was trained on how the operation system worked and challenge to make it more efficient. it is great to be part of the timor my role really matters. i get to provide a valuable -- valuable feedback to help our service. in addition, i have made -- i have been given the opportunity to assist in the production of marketing materials and d