>> morales: no, never did. >> cooper: we wanted to talk to randy and tanya moore, but they refused our request for an on- camera interview. they deny asking daniel delgado to recruit disabled clients, and say they never told him or john get advance warning before being sued. the moores have filed more than 1,000 lawsuits related to the americans with disabilities act and have earned, by our estimate, at least $3 million doing so. they are now being sued by daniel delgado and john morales for fraud. both men say, while the lawsuits did improve access for the disabled, they have also made some business owners wary of dealing with disabled customers. you think, john, this is having a negative effect? m >> cooper: on businesses' perception of disabled people? >> both: yes. >> morales: and so, instead of us doing a good thing, i felt like because of the advantage they took on us, coming against all these businesses, we did more harm than good. >> cooper: in places like california and florida, there is little doubt that disability lawsuits have led to improved access. most states and the dis