they taylor wimpey has always denied there was a structural problem. drive. that they said got taylor wimpey‘s attention and, two years on, an offer has now been made. it falls short of where we think the properfull repair should be but they have basically turned around and said it's that or nothing. so we are now in a position where we've accepted it and it will go ahead. we have to accept it — no option. taylor wimpey has now sent out letters offering repair work to all houses in the estate built with a weaker mortar. properties are being dealt with one at a time, builders scraping out the mortar and replacing it with stronger material. the firm told us... it has now apologised to sheila and said even though its own inspections found it might not be needed, work to replace the mortar in her home will start this summer. it will also refund money she spent on legal and technical costs. repair work on pete and jill's property should be finished by september. the couple say they soon plan to move their shipping container off the front drive. if you had yo

taylor wimpey, under the help to buy scheme.tandard, and trying to negotiate insulation issues, damp issues, cold—bridging issues. a couple of doors up, lynn lives in an identical home with her partner and three daughters. this is not isolated to this particular property or this estate. it's got to be national. the developer taylor wimpey say they sincerely apologise to justin and lynn and have taken action to put things right. more generally, they say... at this solicitors‘, timothy takes new calls nearly every day from people battling against a host of different developers right across the country. he thinks the problems with new builds are down to lack of skills in the workforce. people are making mistakes, potentially because they don't realise the significance of what they're doing due to a lack of training, a lack of experience and a lack of supervision overall. developers are under pressure to build lots of homes, and quickly. on top of that, every building company i've spoken to in recent years have told me that it's a n

taylor wimpey say last year they increased the number of workers they hire directly by nearly 30%.t say they're trying to tackle the issue by creating a new—homes ombudsman and spending more on new construction training hubs. but there are now calls for a new law to let owners hang onto some of their final payment for a couple of years. coletta smith, bbc news, in norwich. iamjoined by i am joined by benjamin darbyshire, president of the royal institute of british architects, who is currently ona british architects, who is currently on a institute mission to china. are you surprised at the level of complaints, and this step persimmon is now taking? not particularly. we have said for some time there are systemic issues that give rise to these problems. how have these issues arisen? they are partly to do asi issues arisen? they are partly to do as i have heard on yourfeed so far with the lack of skilled resources available. incidentally, a problem that will get worse, very much worse, if we have a bad dealfor brexit, or worse, no worse, if we have a bad dealfor brexit, orworse, no de

taylor wimpey say last year they increased the number of workers they hire directly by nearly 30%.say they are trying to tackle the issue by creating a new homes ombudsman and spending more on new construction training hubs. there are now calls for a new law to let owners hang on to some of their final payments for a couple of years. there is no incentive for a builder to build right and move on. so that's why we're calling for a snagging retention so people can hold back the money so they put their money where their mouth is and the builders will get things done properly. that's too late forjustin and lynn. they have some advice for anyone else facing similar problems. it does get you down, doesn't it, but you have got to keep going on and use each other to banter off. if you didn't you would cry. colletta smith, bbc news, in norwich. joining us for your webcam is steve turner from the joining us for your webcam is steve turnerfrom the home builders federation. thank you for being with us on federation. thank you for being with us on bbc news. when you hear the decision that the p

the developer taylor wimpey say they sincerely apologise to justin and lynn and have taken action toe generally, they say... at this solicitors‘, timothy takes new calls nearly every day from people battling against a host of different developers right across the country. he thinks the problems with new builds are down to lack of skills in the workforce. people are making mistakes, potentially because they don't realise the significance of what they're doing due to a lack of training, a lack of experience and a lack of supervision overall. developers are under pressure to build lots of homes, and quickly. on top of that, every building company i've spoken to in recent years have told me that it's a nightmare trying to get hold of enough staff with the right level of skill. what new—build homeowners are now living with is the consequences of that. taylor wimpey say, last year, they increased the number of workers they hire directly by nearly 30%. the government say they're trying to tackle the issue by creating a new homes ombudsman and spending more on new construction training hubs.

taylor wimpey say last year they increased the number of workers they hire directly by nearly 30%.ay they're trying to tackle the issue by creating a new homes ombudsman and spending more on new construction training hubs. but there are now calls for a new law to let owners hang onto some of their final payment for a couple of years. coletta smith, bbc news, in norwich. with all the sport now, here's mike bushell at the bbc sport centre. good afternoon. £150 million are set to be bet on this year's grand national — and there is one horse that stands out in the a0 runners, and it's one that could make history. last year's winner tiger roll is favourite to complete back to back victories since red rum 45 years ago. his irish trainer gordon elliott, has a race—record ii runners. he is in good form, and he is well, but we are probably going to have ten or 12 runners in the race, but it would be a big ask to come back and win a national for the second time, but he is in good form and we couldn't be happier with him. he might not be one of the best horses i have ever trained, but he is d

the developer taylor wimpey say they sincerely apologise to justin and lynn and have taken action toy we work hard to resolve any issues as soon say we work hard to resolve any issues as soon as say we work hard to resolve any issues as soon as possible. i'm not talking about dodgy kitchen units. i'm talking about major structural failings. at the solicitors, timothy takes new calls nearly every day from people battling against a host of different developers right across the country. he thinks the problems with the new bills are down to lack of skills in the workforce. people are making m ista kes the workforce. people are making mistakes potentially because they don't realise the significance of what they are doing due to a lack of training, a lack of experience, and a lack of supervision overall. developers are under pressure to build lots of homes and quickly. on top of that, every building company have spoken to in recent years have told me it's a nightmare trying to get hold of enough staff with the right level of skill. what newbuild homeowners are now living with is the conseq

and the builder taylor wimpey also performing poorly and dragging on other construction stocks afterews. the rspca says it received 15,000 calls last year about exotic animals that had been abandoned or neglected. whilst a pet snake, turtle or bearded dragon might sound more interesting than owning a cat, dog or hamster, exotic pets usually need more specialist care. tim muffett reports. funny, cute, but with raccoon dogs, looks can deceive. if i was to grab this with no gloves on, i would be going to a&e. latterly, people have seen videos of them, perhaps online, of how cute they are and said, oh, i want one as a pet, but they don't make a good pet unless you're a specialist. sparsholt college in winchester for animals and plants are studied, and very occasionally, abandoned pets are given a home — such as these five raccoon dogs which originate from east asia. one was actually found under someone's decking in a garden in hertfordshire. one pair was in cumbria, others were in greater manchester area. the big problem with abandoning exotic animals is that they could become establishe

taylor wimpey say last year they increased the number of workers they hire directly by nearly 30%.trying to tackle the issue by creating a new homes ombudsman and spending more on new construction training hubs. but there are now calls for a new law to let owners hang onto some of their final payment for a couple of years. coletta smith, bbc news, in norwich. both the un security council and the g7 group of countries have criticised the attempt by the self—described "libyan national army" to take control of the country's capital from the internationally recognised unity government. un troops in tripoli have been placed on high alert. more evacuations are planned in south—western iran where further rain is expected to worsen floods which have already killed dozens of people. women and children are being moved from the affected areas. men are being asked to stay behind to help with rescue efforts. seventy people have died so far across fifteen provinces, and hundreds of towns and cities have been inundated. the aircraft manufacturer boeing says it is temporarily reducing production o