institution in tennessee, a pair of contraband headphones was removed from the cell of inmate terrell shropshire. >> they don't want you to hear that. >> by the next day, things had escalated. >> the river bend cell extraction team has been activated for the purpose of removing all hard items from inmate shropshire, 34-93-25. he was assaultive towards staff last night. the assault was a cup of urine thrown in an officer's face yesterday and also a coke bottle full of water thrown and hit an officer in the back of the head. when the manager discovered this today, he wanted him removed from his cell. we have tried to gain compliance voluntarily by the inmate. he's refused, so a cell extraction team is needed. >> when a cell extraction team is called, it means they're getting ready to forcibly remove an uncooperative inmate from his cell. when you see them all suited up in riot gear and face masks you get a sense of how serious they take these procedures and the threat that they pose. they let us follow at a safe distance. >> inside the cell block, an officer gives shropshire one last chance to com