to this viewer, testifidevastatn she left her ipad on the plane and wasn't sure she would see again.ght attendants say it on arrival. >> i had to hurry. >> she was halfway across the terminal when she got an uneasy feeling. she had stuck her ipad in the seat back pocket during the flight and forgot about it. there wasn't time to go back. and didn't know if it mattered. >> reporter: she arrived in mexico and immediately filed a report. >> i got an immediate answer saying we got your report and we will be looking for it. >> reporter: which sounded promising. >> it was of no use to anyone. . i said it is an ipad in a black cases and she said we have a thousand in the houston warehouse. they said, yes, we have that serial number and somebody will contact. >> reporter: however, no one did. >> they said we haven't found it yet and i said, yeah, you have. >> reporter: no one could tell her how to get it back. >> i called "7 on your side." >> reporter: we contacted united airlines and within hours they located her ipad and shipped it directly to her. united said we are looking into this matt

to this viewer, testifidevastatn she left her ipad on the plane and wasn't sure she would see it again. flight attendants say it on arrival. >> i had to hurry. >> she was halfway across the terminal when she got an uneasy feeling. she had stuck her ipad in the seat back pocket during the flight and forgot about it. there wasn't time to go back. and didn't know if it mattered. >> reporter: she arrived in mexico and immediately filed a report. >> i got an immediate answer saying we got your report and we will be looking for it. >> reporter: which sounded promising. >> it was of no use to anyone. . i said it is an ipad in a black cases and she said we have a thousand in the houston warehouse. they said, yes, we have that serial number and somebody will contact. >> reporter: however, no one did. >> they said we haven't found it yet and i said, yeah, you have. >> reporter: no one could tell her how to get it back. >> i called "7 on your side." >> reporter: we contacted united airlines and within hours they located her ipad and shipped it directly to her. united said we are looking into this