. >> reporter: the california medical association surveyed doctors in 2014. two-thirds report difficulty obtaining authorization for care. >> one thing i would never wish upon anyone who is injured is to be injured under a worker's kpeks claim. it is a night marry. >> reporter: but research by the california workers' compensation institute paints a different picture. it gets data from insurance providers, the group found only 4% of treatment is modified or denied. >> reporter: does that figure sound right to you? >> no. >> reporter: he lobbies for workers' comp doctors. he says most patients get the care they need. it is people with complex injuries who suffer. >> the experience with the injured workers who are being denied care speak of much louder and difficult story. >> reporter: our investigation found it is impossible to know how many treatments get approved or denied. the department of industrial relations, the agency that oversees workers' comp, doesn't keep track. >> reporter: is it a problem that utilization review outcomes aren't public p informatio

. >> reporter: the california medical association surveyed doctors in 2013. two-thirds reported denied care. >> one thing i would never wish upon anyone to be injured is to be injured under a, woulder's compensation claim. it is a nightmare. >> reporter: research by the california workers' compensation institute paints a different picture. the group found only 4% of treatment is modified or denied. >> does that figure sound right to you? >> no. >> reporter: he lobbies goes for wokerres comp doctor thes. he says people with complex injuries suffer. >> the experience with injured workers being denied care speak much louder and a difficult story. >> reporter: our investigation found it is impossible to know how many treatments are approved or denied. the ept did of industrial relations, the agency that oversees workers' comp, doesn't keep track. >> reporter: is it a problem that utilization review outcomes aren't public information? >> they really should be general knowledge. >> reporter: we asked director christine beiger for an interview but our request was de

. >> we look at many other practices around california, pretty consistent there's a lot of the denial. >> reporter: the california medical association surveyed doctors in 2014. two-thirds report difficulties obtaining authorization for care. >> one thing i would never wish upon anyone who is injured is to be injured under a workers' compensation claim. it's a nightmare. >> reporter: research by the california work ers' compensatin institute paints a different picture. t the group found 4% of treatment is modify order denied. this man says most patients get the care they need. it's people with complex injuries who suffer. >> the experience with workers who are being denied care speak louder and more difficult stories. >> reporter: our investigation found it's impossible to know how many treatments get approve order denied. the department of industrial relations, the agency that oversees worker's comp doesn't keep track. is it a problem that outcomes aren't public information? >> they should be general knowledge. >> reporter: asked the director for an interview. our request was denied. today, at age 35, with three kids to support, off

medical care about patients they have never seen. the outcomes are final for one year. >> is the review process working? >> reporter: diane is the policy direct for for the california applicant's attorney's association. >> if the treatment the doctor is asking for isn't the right treatment, then the goal should be to find what is the right treatment. >> but is system is not designed to do that? >> that's correct. >> reporter: the focus of the law is saving money. system costs are down, $800 million each year but it's gone too far. >> there needs to be a recognition house much suffering there is. >> reporter: research shows that even after imrs 96% of all medical services are approved. in this july report the state writes independent medical reviewers apply state guidelines. >> they don't want to answer your questions. >> reporter: joan continues to mourn the loss of her daughter but she is speaking up to improve worker's comp. >> most of it is for the voice that laurie no longer has. >> reporter: she says the system failed her daughter when she needed it most. >> they provided a lot of care for laurie. she just needed more. >> reporter: the department of industrial relations says improvements are on

medical center plan to hold a noontime rally today. they hope to draw attention to the impending shutdown of a program called ucsf home healthcare. the california nurses associationays that the program has been operating for 16 years and demands for its services continue to grow. the program is scheduled to close at the end of next month. >>> an unusual twist to a firefight in san luis obispo county. crews have started a controlled blaze to protect the famous hearst castle from the chimney fire. this wife has burned more than 33,000 acres so far and firefighters don't want to see it touch the much loved landmark. the castle is closed for business. visits are trying to be understanding as crews carry out the new strategy. >> what we're doing is burning off and removing that vegetation to a safe location so that if the fire does advance in this direction it runs into that area where fuel or vegetation have already been removed. >> it's scary. yeah. devastation. we are not going to be able to see, you know, what we came here for and -- but it's still beautiful country. >> crews say they have benefited from changes in the wind that have steered the fire slightly from

medical association and they suggest replacing with plant protein seems to lower premature death. the study reveals that red meat is much more harmful than other kinds of meat. >>> still ahead at 10, why california leaders want you to be able to snap a healthy at the ballot box. >>> it is the outrage that will not go away. new protests over a large six- month sentence for a convicted rapist. >>> in just a little over a month brock turner is expected to be released from jail. >> the 20-year-old was sentenced to six-month to jail for the sexual assault of an unconscious woman that will serve three months with good behavior. >> the outrage has not gone away and i reporter was there as protesters made another attempt to remove the judge. >> reporter: a small group of protesters chanted three months is not enough as they carried signs reading punish white rapists. and impeach judge persky. >> you cannot break into someone south and only serve three months your>> reporter: maria is one of the people behind this drive coming all the way from florida to demand that the california legislators take action to impeach a judge they believe is biased. to that end they delivered boxes symbolic of the 1.2 milli