we'll have the final portion of the external affairs >> hello, again administrator for the external fairs. as you know it's similar to the infrastructure we're one 0 of the 3 support bureaus amelia was giving me a hard time the contrast is like night and day we're both support bureaus it's to provide high quality support so we're in service to the coordination of the puc. then we're also responsible for having the priority at the local state and a federal level. it's informing the 24/70 on the operation services happening in our team. we've been charged with the environmental justice policy adapted in 2009 and 11 and we're responsible for the monitoring the agencies work in the substantial planning. here's a quick organizational chart how we're structured in external affairs we can make a change in the head. then there's legislative affairs. so today, i'm going to quickly walk you through our major accomplishments as well as talk about our other issues. the result has been a significant increase in the wastewater and power commission. we see every constituent request based on the operatio

we'll have the final portion of the external affairs >> hello, again administrator for the external fairs. as you know it's similar to the infrastructure we're one 0 of the 3 support bureaus amelia was giving me a hard time the contrast is like night and day we're both support bureaus it's to provide high quality support so we're in service to the coordination of the puc. then we're also responsible for having the priority at the local state and a federal level. it's informing the 24/70 on the operation services happening in our team.

the center for class-action fairness came in. for the purpose of standing up whereas a normally absent class , we realize that we can create positive externalities by going in and getting outside funding and doing pro bono work for the public good. we represent these members i get notice -- these members that get notice. we have had remarkable success. we have knocked out hundreds of millions of dollars in unfair fees. we have done that spending less than 1.5 million dollars in our first four years. becauseooking to expand our constraints is not that there are objectionable class action settlement, but there are more of these than we have time to go forward with. what is it that attorneys do to create the class-action settlement? let's step back for a second. why is it that these settlements are a problem. it is a larger societal issue not just in terms of the individual class members, but a larger social problem. and i would like to point out -- i would like to start with a case that was our first appellate victory and had to do with bluetooth product liability litigation. these headsets did not warn you that if you were a bluetooth headset and

fair share of growth online from new customers. we're making a push to grab millennials. and we have great market share with boomers. jolie didn't dwell much on the external economic pressures touted by many other retailers this earning season though he acknowledged there's a level of economic uncertainty, adding a rising tide may not lift us. we have to walk to the top ourselves. for "nightly business report," i'm courtney reagan. >>> and shares of another beaten down retailer, get this, had their best day in more than four decades today. j.c. penney shares soared by 25% after the struggling department store said that it lost a lot less money than forecast last quarter as sales edged higher and penneys is projecting -- >>> federal investors are looking into whether general motors was slow in announcing a recall after receiving complaints about faulty ignition switches in more than 1 million of its cars. those defaults eventually led to 31 accidents and 13 deaths. phil lebeau joins us now from chicago with more on the investigation and what g.m. executives knew and when they knew it. so phil, fill us in a little bit. how serious is this investigation? and

external vulnerabilities. we have discussing south africa, india and turkey and russia is not in that camp. it seemed like the ukrainian situation is not helping. the fact that i miscalculated to be fair when we discussed is the central bank of russia, the central bank of russia is seizing on this opportunity to orchestrate a bit of a devaluation in the ruble. this is positive as long as it's in an orderly fashion for the russian economy for investment in russia, for profitability of corporate russia and the current account in russia which has been deteriorating. net net you'd expect the ruble to be further downside in the lubl to be limited but again we do see monetary situation in the u.s. tightening, more fears, it's hard to call that. >> tends to overshoot. joseph, great to chat with you. >>> now rbs ceo ross mcewen said to set out his plan for the bank, this announcement is taking place after rbs posted a loss of more than $13.5 billion for the last year. the head of global banking at pimco joins us now and also joined by helia even hibrahimi. >> we heard it's a buying opportunity but for most in the market you've seen shares side this morning. it's a real massacre. you've got a