there is no those years we've seen the general work tirelessly for people in need of care. just like the general wells fargo is working hard to improve all lives in san francisco we appreciate we are only as healthy as the community we serve so financial health and person health do hand to hand. that's why san francisco is proud to be a support for the volunteer hours. in fact, it was 10 jurors when nancy and allen newsom did their offices and asked four fah are 0 support for the hearts. we said, yes then and we're proud to say we've said, yes every year since (clapping) this year's hearts recipients entire all of us through their exceptional community service and i'm here to kickoff this with the heros who work tirelessly. now our first heart hero tom is the operator of a company family owned full harley da's office in affirming. in 1965 tom was taken to the general while stricken on a motor vehicle. he spent two weeks at the hospital before being transferred to hartford. 8 years later, he organized a toy room as a way to a say thanks to the institution that saved his life. the annual hollywood toy ride ea

type in the randomly generated number and your transaction goes through. get it wrong and it doesn't. instead of a card, wells fargo offers a device, a number generating authenticator known as an rsa. after the security company that invented it. it's hosting a conference on security this week in san francisco. right now, the technology is primarily used here in the u.s. for online banking like transfers but cory's company hopes to bring the same type of authentication to credit and debit cards which is already available in europe. >> so what these cards do is they allow you to look at and get your balance, your last transaction, your award points. >> reporter: there's still no telling when or if we'll see these in the u.s. as we're just beginning to adopt for sophisticated technologies here -- more sophisticated technologies here something that's more urgent since the recent security retail breaches. the changeovers will cost billions. it could be a small price to pay considering the alternative. now, some banks are already sending out cards with a different kind of new technology known as chip and p.i.n. you may h

the annual gallup/healthways well-being index. yes, north dakota, the state known for the movie "fargo," cold weather and general emptiness until the recent oil boom transformed it. we met one of its happy newly minted oil tycoons on a previous trip. so these are all your check stubs so far here? >> yeah, yeah. once a month, you get this in the mail, and you spend it. >> reporter: hawaii, reigning champion for the last five years, has dropped all the way to eighth. something that even has some north dakotans scratching their heads. >> it surprises me a little bit, especially that it's so cold like, how could you be that happy here? but i could see it, like, we have a very nice community. >> reporter: the poll is based on the results of interviews with 176,000 people in every state, inquiring about overall health, employment, education and the local environment. but we wondered, oil boom money aside, what are we missing? is life really that good in north dakota? >> there's a lot of good people here. >> reporter: move over hawaii, north dakota may be cold, but boy, are they happy over there. neal karlinsky, abc news, los angeles. >>

the stock up toward session highs right now. still, it's fun to talk about on an afternoon for "power lunch," sweets for dessert. back over to you. >>> dollar general cuts to market perform from outperform at wells fargothe firm citing a deteriorating environment for the low end consumer. that as credit suisse suggests walmart should buy family dollar as a way to fill a small store hole in its portfolio. the heavy construction company upgraded from outperform to neutral. >>> donna karan versus ralph lauren. which fits in the cnbc 25 of leaders, icons and rebels? jane wells and courtney reagan will make a case for one. in the new new york, we don't back down. we only know one direction: up so we're up early. up late. thinking up game-changing ideas, like this: dozens of tax free zones across new york state. move here. expand here. or start a new business here... and pay no taxes for 10 years. with new jobs, new opportunities and a new tax free plan. there's only one way for your business to go. up. find out if your business can qualify at start-upny.com you want everything.orks an expert ford technician knows your car's health depends on a full, complete checkup. the works. because when it comes to fee

. >> on the consumerwatch, julie watts hears from one customer who says his bank wells fargo went too far. >> reporter: brian cooper has banked with wells fargo for nearly 20 years with generally no complaints. >> i have been fairly satisfied with them. >> reporter: but that all changed last week when he got a call from wells fargo. >> he asked if i wanted to make some changes to my account and i immediately said that i normally don't make changes to my account over the phone. >> reporter: but cooper said the changes happened anyway. that afternoon, he says he got an email from wells saying, quote, as we discussed, a high yield savings account has been set up. it also said his old checking account which had been free was converted into a premium membership account that came with a $30 monthly fee if he didn't meet certain requirements. >> i was irate, number one, that a bank we're call me. number 2, that i was pretty clear not to make any changes. >> it is concerning. >> reporter: polina gonzalez is with the california reinvestment coalition a group that tracks banking industry practices. she says nowadays it's not unusual for big banks to try to enroll you in new products and

but on the consumer watch, julie watts hear from one customer who says his bank, wells fargo went too far. >>reporter: brian cooper has banked with wells fargo for nearly 20 years with generally no complainlts >> i've been fairly satisfied with them. >>reporter: that all changed last week when he got a call from wells fargo. >> she asked if i want today make some changes to my account and i immediately said that i normally don't make changes to my account over the phone. >>reporter: but cooper says the changes happened anyway. that afternoon he says he got an e-mail from wells saying "as we discussed, a high-yield savings account has been set up." it also said his old checking account which had been free was converted into a premium membership account that came with a $30 monthly fee if he didn't meet certain requirements. >> i was i irrate number one that, a banker would call me. number two, i was pretty clear not to make any changes. >> it is concerning. >>reporter: paulina gonzalez is with the california reinvestment coalition, a group that tracks banking industry practices. she says nowadays, it's not unusual for big banks to try to enroll you in new products and services