what i want to talk about is some of the specific things that mtc has done to support it. mta will be talking about the planned activities in place but based on our lessons learned we have dedicated a special efforts to ensure a transition is moved. the first is we have increased staffing of the customer service center. we have added five additional staff this month. they have been trained. secondly, an important aspect is a refresher training for frontline personnel. they are our best chance at helping a customer when they are on the site trying to choose a card for the first time. we have given a change order and are providing additional support. as well, we have just authorized last week additional outreach teams to serve as ambassador. implementing the decision for the frontline personnel are key teams at bus stations, other locations try to coach people, trying to teach them what is going on. you mentioned for this month only we have the existing fast pass members, that we are providing them with a pre loaded card so that people will not be left in the woods. what they wi

a smaller number of customers have transition our work, with the exception of rtc. mta staff had done a fantastic job working with those patrons to move over. about one-third of them have already moved over. the thing about these customers is that we know that a clipper card is not something that they need to be as ready to accept. we are not surprised with these low numbers. we know that we will need special efforts to assist them in their transition. i will be talking about that in a couple of slides. questions about the readiness of the customer service center. this slide shows a number of the activity that have taken place already or are under way now. i do not want to go through all of them, but just to highlight a few. of particular note for the city of san francisco, we're in the final stages of launching an in person customer center, one in the mezzanine level of the bart station, one in the ferry building. this will allow one-stop right away car replacement for lost or stolen cars as well as card issuance for senior use. you can walk up and get the card repair.

the last two will be covered by mta. to ensure we are fully responsible, we have a member of the executive team here. just to briefly start off by talking about the over all clipper implementation, as mentioned it is the all in one transit card and it is currently working on five of the largest transit areas in the bay area. bart, caltrain and golden gate are currently accepting golden -- clipper kurds. with that, the seven agencies represent over 90% of bay area transit rider ship. that provides a great opportunity for interoperability and convenience to the customer. the clipper card has been accused of being complex. part of that is our willingness to extend the willing fare structure that transit agencies have. as we brought these transit agencies on, we except that their products at discount. all told, the clipper card except for thousand unique their combinations, so it is a powerful card. it can be seen as complex but the argument can be as easily made that it is easy to use. lastly, i want to talk about what is ha

as well, the contractor is working with mta to ensure their maintenance staff are fully trained. we want to get the device is up to that level so that once the contractor goes away we want to make sure it stays there. it is just a matter of ensuring maintenance staff are sufficiently resources and are bringing additional staff and are trained to do the job well. that is happening right now. some of the people that should have been here today are out there making sure the devices are going well. our goal is to get the devices up and make sure that were continues so that as we see these subsequent transition to occur, devices will be there working for the customers. that concludes our comments. i would be happy to ask any questions or we can transition over to the mta staff presentation. >> i did not expect there to be two presentations today. i am just wondering what your responsibilities are to each other for managing this, who is ultimately in charge of making sure that klipper is going to work in san francisco. >> mt si's job is -- job is to support mta in their transition. they

still ahead, the mta is here to take on your mta concerns. >> red flags for investment counselors that have been practicing financial abuse with you as the victim. >> we have a beautiful clothes to the weekend, a little bit of rain to talk about in >> welcome back. the time is 14 minutes after 9:00. 53 degrees at the top of the hour. still a light jacket or sweater if you are stepping out early in the day, but it will warm up quickly this afternoon. cooler up north, still in the 40 paused near pennsylvania. 49 degrees in cherry bill. overnight and early in the morning, living near the water, it really helps out with temperatures. hardly a cloud in the sky, and actually there is a cold front that we are watching coming out of the ohio valley scheduled to come through late this afternoon and into this evening. there is no whether associated with at the front, you will hardly notice it going by. new england, the ravens are getting ready to kick off with the patriots. i doubt that the weather will come into play there. it could still be breezy in new england, may be affecting field goals.

amount not to exceed $200,000 for audit services for a limited scope management performance audit of the mta. >> this item is on your agenda packet starting on page 5. essentially, there was an initiative by the board of supervisors -- i'm glad that the chair of the authority is here because he was one of the key proponents -- to do a performance audit of the municipal transportation agency. this was several months ago, and at the time, there was a request made through the plans and programs committee to allocate funds to match other monies that the board of supervisors was earmarking for this purpose. $100,000 got earmarked for that, and the authority was asked to approve the procurement of the management performance audit services. we work very closely with the office of commissioner david campos, who was the lead on this item, i believe, together with commissioner mirkarimi. the board of supervisors put together a scope of work. we issued an rfp, and were very clear that this would initially be dealt with by staff, but it would be directed by the board itself, and at the time, during the

with the mta. we expect to have a report for them in the november meeting. there are some changes that we anticipate, that are possibly ruminating about the mta. the opportunity of this audit comes at a very timely season. this concludes my remarks. thank you. >> you may want tosupervisor dut to do public comments first. i would also ask that we excuse supervisor alioto-pier, who is attending a funeral today. supervisor mirkarimi: absolutely. commissioner campos, without objection. >> good morning, mr. chairman, commissioners. my report is on your desk. there are several items i would like to highlight today. first of all, the authority out caltrans have issued an intent of work with a golden link partners who proposal included a bid of $28.5 million in annual availability payment, which is 20% below the maximum level of $35 million set by the san francisco transportation commission when we entered in this process in may. this is a major milestone for the project. really, confirmation of our convic

none of the data is stored on the meter or by the mta. it is handled by the meter company and processed as quickly as possible. there's very little risk of using credit cards at the meters. >> [unintelligible] concerned about the possibility of [inaudible] [traffic] >> one of the great things about the meters is that it makes it so easy to pay. people should get a lot fewer parking tickets and area. that can leave people with a bitter taste in your mouth. that is one part. the demand response of pricing , the mta is legally obligated to charge lowest pricing available to create a target. it will be easy for customers to come and find a space quickly. my name is jay primus. i am the program manager for sf park. thank y>> thank you very much. why don't you do a demonstration for them? >> meter has some time on it. you concede the flashing -- you can see the flashing led. now it is cancelled. it is going through the verification process. it starts with a minimum of 30 minutes. you can add or subtract time. [traffic] when you are ready, you ca

we do fully expect that we will be their support and the mta on this. pervisor chiu: from the perspective of many of us on the board, i think we are rooting for various agencies to be very effective in their hassle free implementation. whenever my office can do to be helpful, we look forward. i would like to ask that we can continue this item at the call of the chair in case we would like folks to come back to discuss issues down . supervisor chu: thank you to the department's for coming to present. since supervisor chiu: is now part of the commerce committee, we have quorum to take that action and continue the meeting. let's go ahead and continue this item to the call of the chair. without objection. ok, are there any other items? >> supervisor chu: nochu ok, -- >> no. supervisor chu: ok, we are adjourned. thank you. >> about four years ago, [inaudible] look at how beautiful this was. there is our relationship to the planet. these regions are the wealthiest, the most powerful. that really has impacted the planet. it is almost impossible now to go anywhe

we're going to have the project manager of m from theta -- from the mta take us over to the ticket machine. they will give us a demonstration of how the machines work, and they will give us cards from the new gates. we will come back and use the clipper cards on the new fare gates. >> and they will want to thank them for the lumir willingness. i want to recognize that we also have a very diverse group of individuals serving on a diverse group of boards and bodies. have the pleasure of reappointing someone who has a connection that goes back generations, larry mazzola, sr. i'm pleased that subject to approval, p.j. johnson will serve again. president of the arts commission, who has been doing an outstanding job, really raising the bar in terms of public art and our commitment to neighborhood arts. i want to thank lisa gruwell for her willingness to serve on the civil service commission that sets my salary. i wish you luck and independence from whoever is serving as mayor. i want to thank the environment commission, which is something we are very proud of, for his willingness to serve as a n

the mta says we are 800 million dollars in the hole. cut us some slack.e's nothing funny about it says mcdougal, public sector unions are parasites that will bankrupt america. >> it is the parasite devouring the host. john: the host he says is private enter price. the parasite is unions and government. >> it is crazy that the private sector is literally dying and the federal government is providing more and more and more pay and benefits to its own employees at the same time. john: mcdougal is a businessman who built this payroll service company from scratch. his business was about employee pay. he's been dismayed to watch government award their workers raises and special benefits like retirement at age 55. >> it used to be the deal you work for the government, because it is safe, you can't be fired. but you make less. now they make, if you include the pension, double. >> more than double. because they have fantastic benefits. john: people say you union thugs are sucking the life out of america. >> i say the trade union movement is the greatest anti-pover

the mta says we are 800 million dollars in the hole. cut us some slack.funny about it says mcdougal, public sector unions are parasites that will bankrupt america. >> it is the parasite devouring the host. john: the host he says is private enter price. the parasite is unions and government. >> it is crazy that the private sector is literally dying and the federal government is providing more and more and more pay and benefits to its own employees at the same time. john: mcdougal is a businessman who built this payroll service company from scratch. his business was about employee pay. he's been dismayed to watch government award their workers raises and special benefits like retirement at age 55. >> it used to be the deal you work for the government, because it is safe, you can't be fired. but you make less. now they make, if you include the pension, double. >> more than double. because they have fantastic benefits. john: people say you union thugs are sucking the life out of america. >> i say the trade union movement is the greatest anti-poverty program e

the bicycle plant injunction has been lifted in 2006, we will continue to work together with the mta to make sure, as has been our goal for the past year, that there is a steady stream of projects ready to implement. at this point, up 21 bicycle projects will be completed by the nba next year -- mta next year with a bike schedule of the end of your packet including the names and locations of the project that are fca funded, many of them using crop k. we kick off the san francisco transportation plan with additional members for the community advisory committee and applications that are due on october 1 and anyone interested should check the web site, or call 522-4800. on the transportation plan. we are actively working on the sustainability efforts strategy, thursday we will be hosting a leadership roundtable with participation from several members of this board looking at the big issues that are coming up related to greenhouse gas reduction in the air resources board approving targets on thursday for sb375 a capital reduction target for 2015 of 15% per capita by 2035, which are ambiti

we have two members from the mta board, bruce oka and malcolm hideke here today. i'd like to thank our judges. we have judges representing a lot of president businesses here in the union square area. with that, to all the mta employees and fine citizens of san francisco, thank you for joining us today and thank you for your support. >> matt ford, ladies and gentlemen. the bell ringing competition is a two-part event today. we have professionals competing for a number of prizes in the coveted title of world champion bell ringer. for the amateur portion we have executives from some of our local media outlets competing for first, second, and third place trophies. the competition started with preliminaries. 37 contestants went through filling out the paperwork and a chance to proceed to the finals. all cable car crews were invited to compete. this year they have six finalists competing here at union square, competing against the two-time current champion mr. leonard oates. going to be tough. two years with the tiara, hard to give up. individual trophies welcome awarded

supervisor elsbernd: i would also be curious if you could tabulate the mta. and then just, to the chair, on this one i am happy to let this item go to petition, but to reiterate what i said, if the majority of private property owners do not vote for this, i will not vote for it. that is what i did in practice three years ago when we established the one down by moma. all of the people that own private property voted against it. it was the only time that i voted with aaron and chris. but if a majority of property owners to not vote for it, i will love boat to establish it. that said, i am happy to let this petition go forward, but very dubious. supervisor avalos: i have similar concerns. mostly based on how much the civic center property and other properties are a part of the petition process. it would make a big difference for me. let's open this up for public comment. supervisor elsbernd: total city departments, how much would the city and county have to pay just for this? what is the annual cost? >> i have some of that answer for you. supervisor elsbernd: jus

supervisor campos: i am wondering whether i could ask someone from the mta to come forward. i am trying to understand the contract and how it would go forward. i understand the impetus is that the mta does not have certain expertise to provide these services, which i understand why in light of that why you would go and do a bid process and higher and outside consultant. i am just trying to understand a little bit more about making sure that you do have the in- house expertise to actually supervise the work of this consultant. oftentimes, when the expertise is lacking to do the work that in turn leads you to hire an outside consultant, you want to make sure you do have the internal controls to ensure that the consultant does what they are supposed to do within the confines of the contract. >> through the chair, my name is arthur wong. i am the construction manager of the subway project. the response is that we do have staff members that have expertise in the area to do supervision, which just do not have enough staff to perform the work that would have to go to the ongoing pro

the balance of the funding has been programmed for engineering overside, for bart and the mta as well, systems integration and the big german of limited use cards for the program. the demolition and infrastructure preparations were working again earlier this year and they were completed, substantially in july. the equipment installations began august 2 and we were substantially complete and earlier this month. the implications work within the agency to mitigate customer impact as much as possible during the construction. this was throughout the service area and the stations were staffed with in the areas that the gates were installed, for the inspectors to help the patrons use the new gates. as installed, the automatic collection infrastructure has new vending machines and clipper card, and the limited use for the customers. they all have credit and debit and cash capability, and each new date has -- gate has a magnetic card as well and each one has a more accessible gate. this includes new revenue and monitoring and control capabilities, leveraging the central collection system that

i also want to thank the mta, who is present here, for their work in this effort today. supervisor avalos: ok, move to accept the amendments and continue the items until next week. keep them together. ok. mr. young, please call items 8, 9, and 10. >> item 8. resolution providing for the issuance of not to exceed $412,300,000 aggregate principal amount of city and county of san francisco general obligation bonds (earthquake safety and emergency response bonds, 2010); authorizing the execution, authentication, and registration of said bonds; providing for the levy of a tax to pay the principal and interest thereof; providing for the appointment of depositories and other agents for said bonds; providing for the establishment of accounts related thereto; ratifying certain actions previously taken; adopting certain ceqa findings and determinations; and granting general authority to city officials to take necessary actions in connection with the authorization, issuance, sale item 9. resolution authorizing and directing the sale of not to exceed $85,000,000 aggregate principal a