i encourage people to read the "patient's playbook" to go on our website, the nomistakezone.com. ere's lots of information. about fabulous websites. and the good news is they're all free. there's a great website. expertes scape.com expertsgate.com. put in your disease, whatever it might be, click enter, and will give you physicians who have done the most research on that diagnose, and you can focus on your state in your community -- who have the greatest expertise and it's free of charge. for every diagnosis there's multiple philanthropies focused on that. where people are waiting by their phones right now with the expertise to help you. just go to their website and reach out to them. they'll provide you great information. >> number four met with appropriate physicians and appropriate hospitals. >> community hospitals are terrific institutions for most things but if you have a serious problem. if you have esophigial cancer, if you have a aortic disection, if you need a very serious intervention, it makes sense to go to a major academic center in your community and identify the phy