p.i.n. on it. that way if the i.r.s. gets a return that doesn't have the p.i.n., they won't process it. they know that that's either from the thief or you forgot your p.i.n. if you put it on, they'll know it's from you and you won't be burdened yet again by that identity theft because your rush will go through and they will stop -- return will go through and stop the others. in your case because the fraud didn't happen in the tax system it happened outside the tax system with the banks, you need to call the i.r.s., if you haven't already. sometimes that system doesn't work. sometimes returns, before you had an i.p. p.i.n. and they are held up. in that case i recommend you come to the taxpayer advocate service f you are in ohio we have several offices in ohio. cleveland, cincinnati. and they will take your case and work with you and stay with you through the whole thing until we get this all figured out. i'm so sorry you are having to go through this. host: nina is the i.r.s. national taxpayer advocate. she founded -- executive director of the community tax law project. she has her master

>> suggested that meredith wouldn't give him the right p.i.n. >> which also suggests maybe she's still alive. >> that's right. >> investigators had been able to trace the phone gary hilton used earlier to call his old boss john tabor to set that trap for him. that call was made from a restaurant 50 miles from blood mountain. hilton it seemed was moving south toward atlanta. metro pd s.w.a.t. concealed themselves in and near tabor's building, the old drop point where tabor had promised him $800. >> you're staking out the location? >> he didn't show. >> no-show. >> we're still look gt and woeshing, where could this guy be? now we have this guy 50 miles from blood mountain. >> the veteran detective was talking constantly with meredith's parents, her father dave amor son. >> i appeal to everyone to search their hearts and memories for anything they can remember and do to help us find meredith. >> after i met the emersons, i knew that i had to tell them everything. i couldn't hold back any information from these two people. they were terrified. >> why did you take it personally? >> this cas

p.i.n. numbers. make sure you look at your surroundings when you are at the a.t.m.. no matter what you are, look at your surroundings. if you are driving to your location, number one, public transportation is great here. take advantage of public transportation. but if you are driving, make sure you lock your car, first of all. make sure that you put things away that are visible. if you have a trunk, put it in the trunk. don't leave valuables if your car. we have a program we're calling park smart. it has been very successful. but that means to park smart. don't leave your valuables if your car for somebody else to take them away. the last thing you want to do have your hold day season ruined by somebody else breaking your car window and taking out the things that you work hard to provide your family and friends and loved ones. so park smart. the next thing, if you are shoppinging, make sure when you -- some people will shop and they'll go and load up their car and then go and shop. there are things you can do to prevent being an easy victim for that. if you are shopp